Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,306 Reviews)
Rating breakdown 1,306 reviews
5 Stars
1,123
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on December 31, 2025
Posted by: RaeAnn24
[This review was collected as part of a promotion.] Perfect fridge. Love the layout. Able to see everything you had
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on January 2, 2026
Posted by: ems2resq
[This review was collected as part of a promotion.] It meets all of my expectations. It was a little difficult swapping the door opening.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 5, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that your appliance meets all of your expectations. We understand that swapping the door opening can be a bit tricky, and we’re happy you were able to get it set up the way you wanted.
If you ever need tips, guidance, or assistance, our Customer Support team is available at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or via live chat on our website.
Best Regards,
Ruth
If you ever need tips, guidance, or assistance, our Customer Support team is available at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on January 2, 2026
Posted by: Fryguy 101
[This review was collected as part of a promotion.] Works great looks good. Keeps food frozen
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for sharing your feedback! We’re delighted to hear that your freezer is working well, keeping your food properly frozen, and that you’re happy with its appearance.
If you ever need assistance, have questions, or want tips on getting the most out of your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are thrilled that you’re enjoying your Frigidaire appliance! — Maria
If you ever need assistance, have questions, or want tips on getting the most out of your freezer, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your support and are thrilled that you’re enjoying your Frigidaire appliance! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on January 3, 2026
Posted by: CKBshops
[This review was collected as part of a promotion.] Better than I had hoped for! Looks great in my garage. People can't believe it's a freezer, they thought ot was a storage cabinet. Money well spent!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on January 5, 2026
Posted by: Nonnach
[This review was collected as part of a promotion.] This freezer works great. Wish it had the on indicator light at the bottom as my old one did. But it’s doing its job!
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Thank you for sharing your feedback! We’re glad to hear your freezer is working well and doing its job. We also appreciate your note about the on indicator light—it’s valuable feedback as we continue to improve our products.
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance, feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday 8:30am–8pm ET, and Saturday 9am–6pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on January 6, 2026
Posted by: Di391
[This review was collected as part of a promotion.] Roomy and works great so far. It was purchased for our garage to store fish and deer meat. It’s already full.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 8, 2026
Hi, thank you for your feedback! We’re glad to hear your fridge is roomy and working great so far, and that it’s helping you store your fish and deer meat efficiently. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 7, 2026
Posted by: LouCoop
[This review was collected as part of a promotion.] I bought two of these , they look great !! Lots of room! I ordered and extra shelf for both from the website, I feel like it should have been included. That’s why I deducted a star.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 9, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the look and spacious design of your refrigerators. We appreciate you letting us know about the extra shelf—your input helps us understand what features matter most to our customers and has been shared with our product team for consideration.
If you have any questions or need assistance with your appliances, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via Live Chat on our website.
Best Regards,
Ruth
If you have any questions or need assistance with your appliances, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via Live Chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer so far
on January 9, 2026
Posted by: Lineman12092
[This review was collected as part of a promotion.] Only had for a short time but fits a ton of food in it. Cools welll and quietly.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 12, 2026
Hi, Lineman12092! We’re glad to hear your new freezer is off to a great start! It’s wonderful that it fits so much food, cools efficiently, and operates quietly. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com