Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,235 Reviews)
Rating breakdown 1,235 reviews
5 Stars
1,065
4 Stars
144
3 Stars
17
2 Stars
4
1 Star
5
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
5 STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!11
on December 27, 2025
Posted by: Smallfox
[This review was collected as part of a promotion.] Love my freezer. It is so much more accessible than my deep freezer. I do not need to dig and get frustrated to find stuff in the bottom. Everything is arranged neatly on the shelves. Loving it
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, Smallfox! It’s excellent to hear that your upright freezer is making food storage easier and more organized. The accessible shelves are designed to simplify your daily routine. For any assistance, connect with us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on December 27, 2025
Posted by: JRgir63
[This review was collected as part of a promotion.] We love our new side by side fridge! At first I was worried it wouldn’t fit alot, but boy I was wrong! The holiday season filled fridge proved that! We love the storage drawers and shelves on the doors and the freezer fits quite a bit to. We missed having the water and ice on the door and are so glad we have it again. We also have a small kitchen and this fridge is perfect for out kitchen.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, JRgir63! Learning that the fridge’s drawers, shelves, and freezer space support your storage needs confirms the appliance is effective and user-friendly. For questions or help, connect with us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer.
on December 27, 2025
Posted by: Troy62
[This review was collected as part of a promotion.] The freezer is open and well lit. Items are easy to find. It was very easy to change the door hinge for better accessibility.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, Troy62! It’s positive to hear that the freezer is well-lit and organized and that adjusting the door hinge improved accessibility. For any assistance, connect with us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 27, 2025
Posted by: Guieth
[This review was collected as part of a promotion.] It is very quite and has cooled off quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent quality standup freezer
on December 27, 2025
Posted by: DARobinson7932
[This review was collected as part of a promotion.] Works as should. High quality machine
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frost Free Frigidaire
on December 28, 2025
Posted by: Jebbie123
[This review was collected as part of a promotion.] We have only had it a few weeks, but it is by far better than the previous unit we had. Moving the shelves was a little confusing, but the instructions online were easy to understand AND implement
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear the new unit is already a big improvement over your previous one. We appreciate your feedback about the shelves and are happy the online instructions were clear and helpful. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome and compact
on December 29, 2025
Posted by: Carlos Calderob
[This review was collected as part of a promotion.] This upright freezer is awesome, compact and affordable
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 30, 2025
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire upright freezer is meeting your needs with its compact design, affordability, and reliable performance.
If you ever have questions, need assistance, or want tips on getting the most out of your freezer, our customer care team is always ready to help. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We truly appreciate your trust in Frigidaire and are glad your appliance is serving you well! — Maria
If you ever have questions, need assistance, or want tips on getting the most out of your freezer, our customer care team is always ready to help. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We truly appreciate your trust in Frigidaire and are glad your appliance is serving you well! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 29, 2025
Posted by: Jeepguy80
[This review was collected as part of a promotion.] Large interior and great price.
Written by a customer while visiting frigidaire.com