Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Exactly what we needed
on December 20, 2025
Posted by: RcMini
[This review was collected as part of a promotion.] We were in need of a a simple good looking and spacious garage upright freezer unit and this unit is the perfect fit! Good looking, reasonable price and works great!
This is a winner thus far!
This is a winner thus far!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi there! Thank you for taking the time to share your experience! We’re delighted to hear that your new upright freezer is a perfect fit for your garage, offering both style and spaciousness.
It’s wonderful to know that it’s meeting your needs and that you’re satisfied with its performance and value. We truly appreciate you choosing Frigidaire and hope your freezer continues to serve you well for many years.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful to know that it’s meeting your needs and that you’re satisfied with its performance and value. We truly appreciate you choosing Frigidaire and hope your freezer continues to serve you well for many years.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely freezer
on December 20, 2025
Posted by: Adventuringmegs
[This review was collected as part of a promotion.] Great upright freezer! I’m able to clearly see & organize everything much better & have already adjusted my grocery shopping with what I know I now have on hand.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 23, 2025
Hi there. We’re so glad to hear your new upright freezer is helping you stay organized and plan your grocery shopping more efficiently! Thank you for sharing your experience and for choosing Frigidaire. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on December 21, 2025
Posted by: HPJ82
[This review was collected as part of a promotion.] It’s quite and has plenty of space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 22, 2025
Hello HPJ82!
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AW. We’re glad to hear that it’s quiet and offers plenty of space to meet your storage needs.
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AW. We’re glad to hear that it’s quiet and offers plenty of space to meet your storage needs.
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on December 21, 2025
Posted by: George jr
[This review was collected as part of a promotion.] Love the color on this freezer. I have this in the garage and I do a lot of work and create a lot of dust in the garage. This color minimizes how it looks with a little dust on it. If it's set on the recommended setting it will drop to 20 below. Really quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 23, 2025
Hello George Jr., thank you for sharing your feedback! We’re delighted to hear that you love the color of your freezer and that it blends well in your garage. It’s also great to know that it performs efficiently, reaching the recommended temperatures, and operates quietly. We’re glad it’s making your workspace easier to manage!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your Frigidaire appliance! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Manual (instructions)
on December 21, 2025
Posted by: Jewel18
[This review was collected as part of a promotion.] Manuals (instructions) should be included not just install instructions. I don't know how to move shelves these shelves have clips in back so I don't know how to move.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Buy Once, Cry Once, But Completely Worth It
on December 21, 2025
Posted by: Merino27
[This review was collected as part of a promotion.] We upgraded from an old chest freezer to this and love the accessibility it gives us through its numerous shelves. The shelves feel sturdy and are placed at just the right places IMO. Finally we love the color, something that feels more appropriate for a garage rather than the usual white.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We are loving the new freezer
on December 21, 2025
Posted by: MikeCSr
[This review was collected as part of a promotion.] We had a top opening freezer bit was a pain to find the item(s) needed. This stand up garage ready freezer is a blessing. Easy to seperate various food types and being garage ready and out there is a great plus.
We really like the glass shelves and once plugged in, it was ready to put food in mu h faster than anticipated.
We really like the glass shelves and once plugged in, it was ready to put food in mu h faster than anticipated.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious storage
on December 22, 2025
Posted by: Kisnkity
[This review was collected as part of a promotion.] My freezer is beautiful! I love the color and the amazingly bright lights. So far it has settled in nicely and is happily k keeping my long term ingredients frozen until it is time for canning.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 23, 2025
Hello Kisnkity!
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AN! We’re thrilled to hear that you love the color, bright interior lights, and that it’s keeping your ingredients perfectly frozen for canning.
It’s wonderful to know your freezer has settled in nicely and is helping you with your long-term storage needs. We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AN! We’re thrilled to hear that you love the color, bright interior lights, and that it’s keeping your ingredients perfectly frozen for canning.
It’s wonderful to know your freezer has settled in nicely and is helping you with your long-term storage needs. We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com