Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,235 Reviews)
Rating breakdown 1,235 reviews
5 Stars
1,065
4 Stars
144
3 Stars
17
2 Stars
4
1 Star
5
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
Manual (instructions)
on December 21, 2025
Posted by: Jewel18
[This review was collected as part of a promotion.] Manuals (instructions) should be included not just install instructions. I don't know how to move shelves these shelves have clips in back so I don't know how to move.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Buy Once, Cry Once, But Completely Worth It
on December 21, 2025
Posted by: Merino27
[This review was collected as part of a promotion.] We upgraded from an old chest freezer to this and love the accessibility it gives us through its numerous shelves. The shelves feel sturdy and are placed at just the right places IMO. Finally we love the color, something that feels more appropriate for a garage rather than the usual white.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We are loving the new freezer
on December 21, 2025
Posted by: MikeCSr
[This review was collected as part of a promotion.] We had a top opening freezer bit was a pain to find the item(s) needed. This stand up garage ready freezer is a blessing. Easy to seperate various food types and being garage ready and out there is a great plus.
We really like the glass shelves and once plugged in, it was ready to put food in mu h faster than anticipated.
We really like the glass shelves and once plugged in, it was ready to put food in mu h faster than anticipated.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious storage
on December 22, 2025
Posted by: Kisnkity
[This review was collected as part of a promotion.] My freezer is beautiful! I love the color and the amazingly bright lights. So far it has settled in nicely and is happily k keeping my long term ingredients frozen until it is time for canning.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 23, 2025
Hello Kisnkity!
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AN! We’re thrilled to hear that you love the color, bright interior lights, and that it’s keeping your ingredients perfectly frozen for canning.
It’s wonderful to know your freezer has settled in nicely and is helping you with your long-term storage needs. We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, model FRUF2020AN! We’re thrilled to hear that you love the color, bright interior lights, and that it’s keeping your ingredients perfectly frozen for canning.
It’s wonderful to know your freezer has settled in nicely and is helping you with your long-term storage needs. We truly appreciate your kind words and thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright is right
on December 25, 2025
Posted by: mzitt
[This review was collected as part of a promotion.] The Frigidaire 20 cu ft. Upright freezer has made it so much easier to find what you are looking for in your freezer. I no longer have to take everything out of the chest freezer and lay it on the floor to reach the item I want. Quiet and spacious are the two things that come to mind when describing this freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and classy
on December 25, 2025
Posted by: Lani18
[This review was collected as part of a promotion.] I have this solid freezer in my office where fits in perfectly as a timeless piece of furniture. It looks more like a safe or bank vault than a freezer which suits me just fine. I hardly know it is working because it is extremely quite. The adjustable shelving made storing and organizing a simple process. Overall, I am very pleased with my new Frigidaire upright freezer.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 26, 2025
Thank you for sharing your experience! We’re glad to hear that your Frigidaire freezer fits perfectly in your office, operates quietly, and offers convenient adjustable shelving. We appreciate your feedback and are happy it’s working so well for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 26, 2025
Posted by: Kevsan12
[This review was collected as part of a promotion.] Great size, fits perfectly in garage space. Holds alot of items
Written by a customer while visiting frigidaire.com
Customer Rating
5
They were very professional and got the job done in a timely manner.
on December 26, 2025
Posted by: Annette49
[This review was collected as part of a promotion.] They were on time and very professional and got the job done in a timely manner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 29, 2025
Hi Annette. We’re glad to hear that your delivery and installation team was punctual, professional, and efficient! Thank you for sharing your positive experience.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com