Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Do you have a large family?
on December 15, 2025
Posted by: Frigid Kid
[This review was collected as part of a promotion.] This has been a great experience. I have a family of 11. This freezer works for all of us. It easily holds a 1/4 cow with chicken and fish. Easy to find what you need. It is very quiet and the charcoal color looks great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 16, 2025
Hello Frigid Kid!
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is meeting the needs of your large family and easily storing everything from meats to seafood.
It’s wonderful to know that it’s quiet, easy to organize, and looks great in your space. We truly appreciate your feedback and are glad your appliance is working so well for you.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is meeting the needs of your large family and easily storing everything from meats to seafood.
It’s wonderful to know that it’s quiet, easy to organize, and looks great in your space. We truly appreciate your feedback and are glad your appliance is working so well for you.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love it!
on December 15, 2025
Posted by: nysuperwoman
[This review was collected as part of a promotion.] My new Frigidaire freezer is great, its huge inside, quiet motor and made to be outside in my garage, I wish it had a key/lock so I could ensure it's sealed /locked but I love it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 17, 2025
Thank you for your feedback! We’re thrilled to hear that you’re enjoying your new Frigidaire freezer—its spacious interior and quiet operation make it a great addition to your garage. We understand your desire for a key or lock feature, and we appreciate your suggestion.
For any questions or additional support, you can reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
For any questions or additional support, you can reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 16, 2025
Posted by: Uglyunicycle
[This review was collected as part of a promotion.] Works great and a lot more space than I thought. Shelves on the door are very helpful.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 16, 2025
Hi, Uglyunicycle! Thank you for choosing Frigidaire and taking the time to review your upright freezer. We’re pleased to hear that the storage capacity and door shelving are helpful for organizing your items. If you ever need guidance or support, please connect with us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always available to assist. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Carbon)
on December 16, 2025
Posted by: Busy family of 4
[This review was collected as part of a promotion.] After using the Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer for a while, it’s clear this freezer was designed for real life—busy households, overfilled grocery carts, and people who don’t want to think too hard about frozen food storage.
At 20 cubic feet, this freezer has enough space to confidently store everything from bulk grocery hauls to mystery meat wrapped with good intentions. The Flexible Interior Organization System makes it possible to pretend you have a system. Adjustable shelving and bins allow you to maximize every square inch, so your frozen foods are no longer stacked in unstable towers that collapse the moment you reach for one item. It won’t judge what you store—just how poorly you’ve been storing it until now.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 16, 2025
We’re thrilled to hear how well your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is working for your household! It’s great that the spacious interior, adjustable shelving, and flexible organization system make storing bulk groceries and frozen foods so convenient and stress-free. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Freezer 10++
on December 16, 2025
Posted by: Stuckey Peanut
[This review was collected as part of a promotion.] Excellent size, looks, shelving size, and functional freezer that works great for us!
Our old Frigidaire freezer went down (38 years old) and went to our local appliance store who also highly recommended our new Frigidaire freezer went! Only 2 left on the floor and we really love our new Frigidaire Freezer!
Highly Recommend
Our old Frigidaire freezer went down (38 years old) and went to our local appliance store who also highly recommended our new Frigidaire freezer went! Only 2 left on the floor and we really love our new Frigidaire Freezer!
Highly Recommend
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 19, 2025
Thank you for your fantastic review! We’re so happy to hear that the 20 Cu. Ft. Upright Freezer is the perfect fit for your needs and that it’s working great for you. It’s especially wonderful to know that it’s lived up to your expectations after your trusted 38-year-old Frigidaire freezer!
We’re also thrilled that your local appliance store recommended this model and that it has been such a great addition to your home. Thank you for the high recommendation – it means a lot to us!
If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re also thrilled that your local appliance store recommended this model and that it has been such a great addition to your home. Thank you for the high recommendation – it means a lot to us!
If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on December 17, 2025
Posted by: D Tucker
[This review was collected as part of a promotion.] Very nice and good size
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 20, 2025
Posted by: DMZ70
[This review was collected as part of a promotion.] Looks great and works great. Very quiet
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage upright frost free freezer
on December 20, 2025
Posted by: TexasMikeG
[This review was collected as part of a promotion.] My wife and I made an excellent decision to replace our garage freezer with a new garage ready upright frost free freezer. The Frigidaire freezer replacement is larger that even has door bin's and best of all no more defrosting and fighting all the ice.
Written by a customer while visiting frigidaire.com