Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,235 Reviews)
Rating breakdown 1,235 reviews
5 Stars
1,065
4 Stars
144
3 Stars
17
2 Stars
4
1 Star
5
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on December 14, 2025
Posted by: Dr BT
[This review was collected as part of a promotion.] Very quiet. Lots of shelves.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 15, 2025
Thank you for your review! We’re glad to hear that you’re enjoying the quiet operation and the ample shelving space. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 15, 2025
Posted by: Dennis I
[This review was collected as part of a promotion.] It's a lot louder when it runs, then I thought it would be.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 16, 2025
Thank you for letting us know. We’re sorry to hear the noise level was higher than expected—your feedback is important and helps us improve. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on December 15, 2025
Posted by: Archer73y
[This review was collected as part of a promotion.] Much more efficient than my old 40 year old upright freezer. Same foot print with more storage capacity.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great, wih there were more resources
on December 15, 2025
Posted by: hunter_print
[This review was collected as part of a promotion.] I like the large open space of this upright freezer, I just wish it were easier to find documentation for parts, maintenance, etc
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 16, 2025
Thank you for sharing your feedback on the 20 Cu. Ft. Upright Freezer. We’re glad to hear that you appreciate the large, open storage space. We also understand your concern about locating documentation for parts and maintenance, and your feedback will be shared with the team to help improve accessibility and support for our customers. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Do you have a large family?
on December 15, 2025
Posted by: Frigid Kid
[This review was collected as part of a promotion.] This has been a great experience. I have a family of 11. This freezer works for all of us. It easily holds a 1/4 cow with chicken and fish. Easy to find what you need. It is very quiet and the charcoal color looks great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 16, 2025
Hello Frigid Kid!
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is meeting the needs of your large family and easily storing everything from meats to seafood.
It’s wonderful to know that it’s quiet, easy to organize, and looks great in your space. We truly appreciate your feedback and are glad your appliance is working so well for you.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is meeting the needs of your large family and easily storing everything from meats to seafood.
It’s wonderful to know that it’s quiet, easy to organize, and looks great in your space. We truly appreciate your feedback and are glad your appliance is working so well for you.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love it!
on December 15, 2025
Posted by: nysuperwoman
[This review was collected as part of a promotion.] My new Frigidaire freezer is great, its huge inside, quiet motor and made to be outside in my garage, I wish it had a key/lock so I could ensure it's sealed /locked but I love it!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 17, 2025
Thank you for your feedback! We’re thrilled to hear that you’re enjoying your new Frigidaire freezer—its spacious interior and quiet operation make it a great addition to your garage. We understand your desire for a key or lock feature, and we appreciate your suggestion.
For any questions or additional support, you can reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
For any questions or additional support, you can reach out via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday 8:30am–8pm ET and Saturday 9am–6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 16, 2025
Posted by: Uglyunicycle
[This review was collected as part of a promotion.] Works great and a lot more space than I thought. Shelves on the door are very helpful.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 16, 2025
Hi, Uglyunicycle! Thank you for choosing Frigidaire and taking the time to review your upright freezer. We’re pleased to hear that the storage capacity and door shelving are helpful for organizing your items. If you ever need guidance or support, please connect with us via Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always available to assist. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (Carbon)
on December 16, 2025
Posted by: Busy family of 4
[This review was collected as part of a promotion.] After using the Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer for a while, it’s clear this freezer was designed for real life—busy households, overfilled grocery carts, and people who don’t want to think too hard about frozen food storage.
At 20 cubic feet, this freezer has enough space to confidently store everything from bulk grocery hauls to mystery meat wrapped with good intentions. The Flexible Interior Organization System makes it possible to pretend you have a system. Adjustable shelving and bins allow you to maximize every square inch, so your frozen foods are no longer stacked in unstable towers that collapse the moment you reach for one item. It won’t judge what you store—just how poorly you’ve been storing it until now.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 16, 2025
We’re thrilled to hear how well your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer is working for your household! It’s great that the spacious interior, adjustable shelving, and flexible organization system make storing bulk groceries and frozen foods so convenient and stress-free. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. – Reed
Written by a customer while visiting frigidaire.com