Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great freezer
on December 5, 2025
Posted by: Chylee
[This review was collected as part of a promotion.] Not too small or too big so it fits perfectly for the space & area located
Being a standing freezer makes it very convenient to access whatever I want without trying to separate frozen food looking for certain foods, I can see every item
Being a standing freezer makes it very convenient to access whatever I want without trying to separate frozen food looking for certain foods, I can see every item
Written by a customer while visiting frigidaire.com
Customer Rating
4
20 cu.ft. Upright freezer
on December 5, 2025
Posted by: Mykol70
[This review was collected as part of a promotion.] Freezer is great , very spacious . Only issue is bottom basket could be an 1-2” smaller, if it slides front it will get stuck on the door panel.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The freezer is beautiful but the light does not work
on December 6, 2025
Posted by: JSL1
[This review was collected as part of a promotion.] We love the freezer. The size the color all are great. The one problem is the wheels every time you go to open the door the whole freezer moves. The light on our freezer noes not work.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Stand up freezer
on December 6, 2025
Posted by: Meadblue
[This review was collected as part of a promotion.] Works and looks great
Maintains temperature and looks good
Maintains temperature and looks good
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfectly fitting my needs
on December 6, 2025
Posted by: Matt443
[This review was collected as part of a promotion.] Have only had this freezer for a short time but it has already been fitting my storage needs exactly as I need it to!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 9, 2025
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your new freezer is meeting your storage needs so well. It’s wonderful to know it’s fitting seamlessly into your routine and helping keep your items organized.
We appreciate your review and hope your freezer continues to serve you reliably.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your review and hope your freezer continues to serve you reliably.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good.
on December 6, 2025
Posted by: APW11
[This review was collected as part of a promotion.] We have only had our freezer for two weeks and all is well.
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 8, 2025
Hi, APW11! We appreciate you taking the time to share your thoughts. It’s great to hear that your freezer is working well in the first weeks of use. Your feedback helps us ensure our products meet your expectations from day one. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we will dive right in. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brrrrrrrrr
on December 7, 2025
Posted by: Nick66stang
[This review was collected as part of a promotion.] This freezer is perfect for the garage
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 9, 2025
Hi, Nick66stang! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire freezer is the perfect fit for your garage and is meeting your needs.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super easy to find my food
on December 7, 2025
Posted by: PapDD
[This review was collected as part of a promotion.] We had a chest type freezer and we were constantly digging and rearranging our food so we could find stuff easy but this stand up freezer is the best and it is so sleek looking too
Response from frigidaire.comBy John, Online Outreach Specialist, December 8, 2025
Hello, PapDD. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com