Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Replacing a 2022 whirlpool
on December 1, 2025
Posted by: Good God
[This review was collected as part of a promotion.] So far so good. It is a little bigger than the whirlpool that crapped out within three years. I like the larger unit and it runs much quieter. Only had it a couple weeks so I don’t know what else I can say at this time.
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 3, 2025
Thank you for sharing your feedback! We’re glad to hear that your new Frigidaire appliance is running quietly and that you’re enjoying the larger size compared to your previous unit. We hope it continues to perform well for you in the weeks and years ahead. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 1, 2025
Posted by: Gee38
[This review was collected as part of a promotion.] After having a 22 cu ft freezer chest for 60 years, keeping it well stocked and defrosting it and cleaning it once a year, I welcome the visibility of our frozen products and also not having to defrost it yearly. We never had a repair except for the indicator light bulb to show the freezer is working. I hope we picked a good company for our new freezer.
Response from frigidaire.comBy John, Online Outreach Specialist, December 1, 2025
Hello, Gee38. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product!!!
on December 2, 2025
Posted by: Brown and down
[This review was collected as part of a promotion.] We needed a larger freezer and this one works great! Love the carbon and the fact that it is not a smooth shiny finish on the outside. Holds a lot and super quiet! Great purchase and price was right!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freezer
on December 2, 2025
Posted by: waterjim2
[This review was collected as part of a promotion.] I love it….quiet, clean lines, easy to locate items
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 3, 2025
Hello Waterjim2!
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN) is living up to your expectations. It’s wonderful that you appreciate how quiet it is, the clean design, and the ease of locating your items. We truly appreciate your feedback and hope your freezer continues to serve you well! Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN) is living up to your expectations. It’s wonderful that you appreciate how quiet it is, the clean design, and the ease of locating your items. We truly appreciate your feedback and hope your freezer continues to serve you well! Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 2, 2025
Posted by: Wade1988
[This review was collected as part of a promotion.] Awesome freezer at a great price Love the layout and how much space it has.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 3, 2025
Thank you for sharing your feedback! We’re glad to hear that your upright freezer is meeting your needs.
If you have any questions or need assistance in the future, our Customer Care team is available via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET. - Reed
If you have any questions or need assistance in the future, our Customer Care team is available via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm ET, and Saturday 9 am–6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Spacious
on December 2, 2025
Posted by: Paco19
[This review was collected as part of a promotion.] I ordered the freezer in charcoal and I love it!! It has a lot of room inside and I can easily organize my meat and produce. The door also holds quite a bit of items. I like the sleek look and it's easily cleaned.
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 3, 2025
Thank you for the wonderful review! We’re thrilled to hear that you love your charcoal freezer and that it’s making organization easy for your meat and produce. We’re glad you’re enjoying the sleek design and easy-to-clean features! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 3, 2025
Posted by: MsIna
[This review was collected as part of a promotion.] Purchased a few weeks ago and it has met my expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Runs great and is quiet.
on December 3, 2025
Posted by: Giveup3
[This review was collected as part of a promotion.] Just just got this freezer, but so far, everything is great.Plenty of room inside of it.It's quiet! I love it.
Written by a customer while visiting frigidaire.com