Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
New freezer
on November 24, 2025
Posted by: Wazoo4u
[This review was collected as part of a promotion.] I gave it a four star rating because it would have been too difficult for me to accomplish the door change to the other side. I’m sure we’ll get used to it being ‘backwards’ for its location, but it is annoying. The freezer is roomy and keeps things solidly frozen.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 26, 2025
Hi there! Thank you for sharing your feedback! It’s completely understandable that the door orientation can be frustrating, especially if it makes daily use feel less convenient. It’s good to hear, though, that the freezer is performing well and keeping your items properly frozen. Your experience highlights both the small inconveniences and the aspects that are working as expected, and we appreciate your honest perspective.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 24, 2025
Posted by: Doug and Jean
[This review was collected as part of a promotion.] The freezer cooled down very quickly after it was initially plugged in and seems to be maintaining it's temperature. There is plenty of interior space and it is a really nice looking appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The freezer is doing great.
on November 26, 2025
Posted by: Seneca home
[This review was collected as part of a promotion.] My freezer doing great at this time
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 26, 2025
Hello Seneca home!
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN)! We’re glad to hear that it’s working well and meeting your needs.
We appreciate your support and hope your freezer continues to provide reliable performance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN)! We’re glad to hear that it’s working well and meeting your needs.
We appreciate your support and hope your freezer continues to provide reliable performance for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice for the Price with Great Capacity
on November 26, 2025
Posted by: MiaNOLA
[This review was collected as part of a promotion.] We've had the freezer for a week now. The freezer seems to work well, however two night ago, the freezer began making a loud noise when the fan turned on. It has stopped, but I am concerned there may be an issue. The first freezer we received had LED lights that did not work and it was replaced. This freezer has nice lights and great capacity. Fingers crossed it will continue to work for us. So far, so good. It really does the job.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 28, 2025
Posted by: BArch
[This review was collected as part of a promotion.] This freezer is exactly what we needed for use in our garage. The upright style makes it easy to find what we’re looking for and has plenty of shelving units to help organize our food.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 28, 2025
Posted by: SAM BEN
[This review was collected as part of a promotion.] Amazing product!! Great size, it fits a lot. Haay i bought this freezer!
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 28, 2025
Hello SAM BEN!
Thank you for the fantastic 5-star review! We’re so glad to hear your Frigidaire Garage Ready Upright Freezer is the perfect size and fitting everything you need. We appreciate your feedback and are thrilled you’re enjoying your new freezer!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for the fantastic 5-star review! We’re so glad to hear your Frigidaire Garage Ready Upright Freezer is the perfect size and fitting everything you need. We appreciate your feedback and are thrilled you’re enjoying your new freezer!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice and big
on November 28, 2025
Posted by: Loris freezer
[This review was collected as part of a promotion.] I like that this freezer has so much room. I also like that it's garage friendly. I have plenty of room for my frozen soups and broth.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 28, 2025
Posted by: Jeff270
[This review was collected as part of a promotion.] I would recommend this freezer if interested in an upright
Written by a customer while visiting frigidaire.com