Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on November 21, 2025
Posted by: GRANDMAGETSGRADES
[This review was collected as part of a promotion.] I absolutely love this new freezer! Such a nice modern design with the glass shelves. It has plenty of room for big active families who need extra freezer space. Meal planning for the month just became a lot easier.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 21, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you so much for your fantastic feedback! We’re thrilled to hear that you love the modern design and glass shelves, and that the extra space is making meal planning easier for your family. It’s wonderful to know our freezer is helping you stay organized and prepared. We truly appreciate your support!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you so much for your fantastic feedback! We’re thrilled to hear that you love the modern design and glass shelves, and that the extra space is making meal planning easier for your family. It’s wonderful to know our freezer is helping you stay organized and prepared. We truly appreciate your support!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage freezer
on November 21, 2025
Posted by: VOLS
[This review was collected as part of a promotion.] Perfect, can highly recommend
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 21, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you so much for your 5-star review! We’re thrilled to hear everything has been perfect for you, and we truly appreciate your recommendation. Your support means a lot to us!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you so much for your 5-star review! We’re thrilled to hear everything has been perfect for you, and we truly appreciate your recommendation. Your support means a lot to us!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 21, 2025
Posted by: Nickname1122
Lots of room
Response from frigidaire.comBy John, Online Outreach Specialist, November 21, 2025
Hello, Nickname1122. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is my pick
on November 22, 2025
Posted by: Nobody spec
[This review was collected as part of a promotion.] I bought this freezer to replace one I had for 25 years. Never a problem. This is the only brand I wanted and was recommended by my appliance repair man.
I love that my new freezer has a light and the bottom basket is so easy to access.
I love that my new freezer has a light and the bottom basket is so easy to access.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upright Garage Freezer
on November 23, 2025
Posted by: JimmyF
[This review was collected as part of a promotion.] I’ve had my new upright garage freezer over a week now . So far it’s working great . I like tjat I can open the door & see everything inside at a glance .
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 25, 2025
Hello, JimmyF! Thank you for sharing your experience with your new upright garage freezer! We’re glad to hear it’s working great and that the design makes it easy to see everything inside at a glance. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
It Works
on November 24, 2025
Posted by: Reviewer2747483
[This review was collected as part of a promotion.] The freezer is large and cold, as expected. The glass shelves are better than wire shelves would have been.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New freezer
on November 24, 2025
Posted by: Wazoo4u
[This review was collected as part of a promotion.] I gave it a four star rating because it would have been too difficult for me to accomplish the door change to the other side. I’m sure we’ll get used to it being ‘backwards’ for its location, but it is annoying. The freezer is roomy and keeps things solidly frozen.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 26, 2025
Hi there! Thank you for sharing your feedback! It’s completely understandable that the door orientation can be frustrating, especially if it makes daily use feel less convenient. It’s good to hear, though, that the freezer is performing well and keeping your items properly frozen. Your experience highlights both the small inconveniences and the aspects that are working as expected, and we appreciate your honest perspective.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 24, 2025
Posted by: Doug and Jean
[This review was collected as part of a promotion.] The freezer cooled down very quickly after it was initially plugged in and seems to be maintaining it's temperature. There is plenty of interior space and it is a really nice looking appliance.
Written by a customer while visiting frigidaire.com