Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,307 Reviews)
Rating breakdown 1,307 reviews
5 Stars
1,124
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Frost free
on November 14, 2025
Posted by: lakaye
[This review was collected as part of a promotion.] I love my new upright frost free freezer you can see what is where with out having to dig for it and then not getting it put back in place and the door closing and not to mention the shelves in the door now the small stuff is where it can be found and the color is great and the garage ready motor is a big plus thanks Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Upright Freezer
on November 15, 2025
Posted by: TexasSteakGuy
[This review was collected as part of a promotion.] We are a week into owning this unit. The capacity and ease of use make it a keeper. We’ve considered switching to an upright for quite sometime, but didn’t want to pay into the thousands for one. This has proven to be an excellent purchase.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 17, 2025
Hi, TexasSteakGuy! Thank you for sharing your feedback! We’re thrilled to hear that your new upright freezer is proving to be a great purchase with the capacity and ease of use you were hoping for. It’s wonderful that it’s meeting your expectations without breaking the bank! If you ever need assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer
on November 15, 2025
Posted by: Trixie197
[This review was collected as part of a promotion.] Great freezer! Fit in the space we needed it to go. But do wish it had one more shelf. The basket at the bottom just sits in the freezer, it doesn't slide in or anything. For now it's works for what we need, just some design things.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: Tom2tone
[This review was collected as part of a promotion.] Plenty of space, quiet. Like the cobalt finish
Response from frigidaire.comBy John, Online Outreach Specialist, November 17, 2025
Hi, Tom2tone. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Freezer
on November 17, 2025
Posted by: McKinzey
[This review was collected as part of a promotion.] With the love of hunting and fishing, my husband and I decided to make this purchase. We should have made it a lot sooner.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 18, 2025
That's wonderful to hear! We love knowing that our appliance is helping you and your husband enjoy your passion for hunting and fishing.
It’s a great compliment that you wish you had made the purchase sooner! Thank you for sharing your positive experience with us. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
It’s a great compliment that you wish you had made the purchase sooner! Thank you for sharing your positive experience with us. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on November 18, 2025
Posted by: Joylv87
[This review was collected as part of a promotion.] We love this freezer. It’s much bigger than our old one and I love that it has a light in it. It’s the perfect fit for our garage!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 18, 2025
Posted by: Steamerlpd8
[This review was collected as part of a promotion.] Empty for now, still waiting for my goods. So far so good, I have it on recommended setting and it’s freezing cold. I guess we’ll find out soon once it’s filled with meat products.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 19, 2025
We appreciate your feedback. It’s great to know the unit is holding a strong temperature on the recommended setting. We’re confident it will continue to perform once filled, and we thank you for choosing us. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Happy Customer Indeed
on November 18, 2025
Posted by: bossman3
[This review was collected as part of a promotion.] You know what they say about wife having a husband keep her happy... A happy wife, happy life. She is love it like it her newborn baby lol. She like the space inside and the color on the outside. It is one of the best Freezer we have ever brought. We are one satisfied customer. We will definitely buy Frigidaire equipment and supplies again in the future. Thanks
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 19, 2025
We appreciate your thoughtful feedback. It’s great to hear that the freezer’s space and design are meeting your expectations and that you’re so satisfied with your purchase. Thank you for your loyalty to Frigidaire—we look forward to supporting your future appliance needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com