Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Love it
on November 14, 2025
Posted by: Eljae
[This review was collected as part of a promotion.] This freezer is everything we wanted. We love everything about it. It’s so spacious!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 14, 2025
Posted by: jenharvey19
[This review was collected as part of a promotion.] Perfect fit for my garage and home. I shopped around for a new addition to my family needs. This one caught my attention with the size and the ability to be able to put in in a garage. I like how quick it cooled and has kept cool while the temp has not been so cool in the garage.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 17, 2025
Hi there. Thank you for your feedback! We’re glad to hear your refrigerator is a perfect fit for both your garage and home. It’s great to know it cools quickly and maintains the right temperature, even when conditions aren’t ideal. We hope it continues to meet your family’s needs! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frost free
on November 14, 2025
Posted by: lakaye
[This review was collected as part of a promotion.] I love my new upright frost free freezer you can see what is where with out having to dig for it and then not getting it put back in place and the door closing and not to mention the shelves in the door now the small stuff is where it can be found and the color is great and the garage ready motor is a big plus thanks Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Upright Freezer
on November 15, 2025
Posted by: TexasSteakGuy
[This review was collected as part of a promotion.] We are a week into owning this unit. The capacity and ease of use make it a keeper. We’ve considered switching to an upright for quite sometime, but didn’t want to pay into the thousands for one. This has proven to be an excellent purchase.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 17, 2025
Hi, TexasSteakGuy! Thank you for sharing your feedback! We’re thrilled to hear that your new upright freezer is proving to be a great purchase with the capacity and ease of use you were hoping for. It’s wonderful that it’s meeting your expectations without breaking the bank! If you ever need assistance or have questions, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer
on November 15, 2025
Posted by: Trixie197
[This review was collected as part of a promotion.] Great freezer! Fit in the space we needed it to go. But do wish it had one more shelf. The basket at the bottom just sits in the freezer, it doesn't slide in or anything. For now it's works for what we need, just some design things.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 17, 2025
Posted by: Tom2tone
[This review was collected as part of a promotion.] Plenty of space, quiet. Like the cobalt finish
Response from frigidaire.comBy John, Online Outreach Specialist, November 17, 2025
Hi, Tom2tone. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Freezer
on November 17, 2025
Posted by: McKinzey
[This review was collected as part of a promotion.] With the love of hunting and fishing, my husband and I decided to make this purchase. We should have made it a lot sooner.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 18, 2025
That's wonderful to hear! We love knowing that our appliance is helping you and your husband enjoy your passion for hunting and fishing.
It’s a great compliment that you wish you had made the purchase sooner! Thank you for sharing your positive experience with us. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
It’s a great compliment that you wish you had made the purchase sooner! Thank you for sharing your positive experience with us. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on November 18, 2025
Posted by: Joylv87
[This review was collected as part of a promotion.] We love this freezer. It’s much bigger than our old one and I love that it has a light in it. It’s the perfect fit for our garage!
Written by a customer while visiting frigidaire.com