Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Garage freezer storage
on November 3, 2025
Posted by: Cool garage freezer
[This review was collected as part of a promotion.] Tons of room inside. Even the door has more shelves than any freezer I have seen. Multiple height adjustments for main shelves. Love the new color.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 4, 2025
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re enjoying your new freezer and that its spacious interior, adjustable shelving, and extra door storage are working perfectly for your needs. It’s also wonderful to know you love the new color — we’re so glad it adds a nice touch to your space!
If you ever need any assistance or have questions about your appliance’s features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, from 8:30 AM to 8:00 PM EST. We’ll be more than happy to help. – Maria
If you ever need any assistance or have questions about your appliance’s features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, from 8:30 AM to 8:00 PM EST. We’ll be more than happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
freezer
on November 4, 2025
Posted by: tim701
[This review was collected as part of a promotion.] works well, only thing I feel there should be is a couple more shelves, I have order more.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 5, 2025
Thank you for sharing your feedback with us! We’re glad to hear that your freezer is working well and that you’re enjoying its performance. We appreciate your comments regarding the shelving — your insights are valuable as they help us better understand how we can continue improving our designs to suit our customers’ storage preferences and needs.
It’s great to know that you’ve already ordered additional shelves to customize your space. If you’d like assistance confirming compatibility or learning about other available accessories for your model, our team would be happy to help.
Please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
It’s great to know that you’ve already ordered additional shelves to customize your space. If you’d like assistance confirming compatibility or learning about other available accessories for your model, our team would be happy to help.
Please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 4, 2025
Posted by: THull
[This review was collected as part of a promotion.] We have only had it a week, but it's working great.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 4, 2025
Dear Thull,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re so glad to hear that your new upright freezer is working great so far. We appreciate you choosing Frigidaire and sharing your positive experience. We hope it continues to serve you well for many years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re so glad to hear that your new upright freezer is working great so far. We appreciate you choosing Frigidaire and sharing your positive experience. We hope it continues to serve you well for many years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 4, 2025
Posted by: T1962
[This review was collected as part of a promotion.] Very nice. So far so good. Love the color and storage space
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on November 6, 2025
Posted by: Jamie55
[This review was collected as part of a promotion.] Loving this freezer so far. The shelves are big enough to fit odd/large packages of frozen goods. Nice amount of door shelves as well. I like the simple temperature control adjustment. No complaints so far after 1 month of use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Upright Freezer
on November 7, 2025
Posted by: Mindy57
[This review was collected as part of a promotion.] I love my Frigidaire freezer. Lots of space. I bought another Frigidaire freezer because my first Frigidaire, bought in 1987 with our wedding gift money, just gave out and we never had any issues and it ran like a champ.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2025
Hi there.That’s wonderful to hear! We love that your first Frigidaire freezer served you so faithfully for decades—what a testament to its quality. It’s fantastic that you chose Frigidaire again for your new freezer!
If you ever need assistance or have questions about your new unit, Frigidaire Customer Care is available at 1-800-374-4432 or through live chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions about your new unit, Frigidaire Customer Care is available at 1-800-374-4432 or through live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far
on November 8, 2025
Posted by: PA Hunter
[This review was collected as part of a promotion.] Aesthetically appealing, solid construction, quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 8, 2025
Posted by: Twinbabe
[This review was collected as part of a promotion.] Love the size, I can now get all the items I got from the garden and farmers markets. Love it
Written by a customer while visiting frigidaire.com