Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Upright Freezer
on October 29, 2025
Posted by: JP21JP21
[This review was collected as part of a promotion.] We love our new upright freezer! The vertical appliance doesn’t take up as much space as the horizontal chest freezer, so we have a lot of extra room available now. The freezer works great and we like the shelving space and the basket at the bottom.
Response from frigidaire.comBy John, Online Outreach Specialist, October 29, 2025
Hi there, our valued customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright freezer
on October 30, 2025
Posted by: Guy342
[This review was collected as part of a promotion.] So far so good! Love the cobalt color for the garage. I always go with Frigidaire, but the last freezer head was a whirlpool and only lasted three years high hopes for a Frigidaire.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 31, 2025
Hi there. We’re thrilled to have you back with Frigidaire! The cobalt color sounds like a perfect fit for your garage setup. We appreciate your continued trust in our brand and hope this freezer serves you well for many years to come. If you ever have any questions or need assistance, our Customer Care Team is always here to help at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. ET) or through live chat at frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nina
on October 30, 2025
Posted by: Ninalove
[This review was collected as part of a promotion.] So far great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 3, 2025
Thank you for your feedback, Ninalove! We’re glad to hear that your Frigidaire product has been working great so far. Your satisfaction is very important to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your product! Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your product! Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on November 1, 2025
Posted by: Zab15
[This review was collected as part of a promotion.] Excellent in performance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great warranty, keeping temperatures, Value priced!
on November 1, 2025
Posted by: Dave2990
[This review was collected as part of a promotion.] Ready to use, plug in and start loading in 24 Hours!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working beautifully
on November 1, 2025
Posted by: Scott714
[This review was collected as part of a promotion.] I have no problems with my freezer. aIt has more room than I needed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Quality and Warranty
on November 1, 2025
Posted by: Fitz223
[This review was collected as part of a promotion.] Great product! Tons of storage
Written by a customer while visiting frigidaire.com
Customer Rating
5
It runs well
on November 3, 2025
Posted by: John in Maine
[This review was collected as part of a promotion.] finally have space in our garage for a freezer and this one works well. It also helped that it is one of the very few on the market which allow you to switch the door hinge which made a big difference
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2025
Hi, John in Maine! We’re thrilled to hear that your new Frigidaire freezer is running well and fits perfectly in your garage space! It’s great that the reversible door hinge feature made installation more convenient for you—we’re glad it worked out and is meeting your needs.
If you ever need any support or have additional feedback to share, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you ever need any support or have additional feedback to share, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.com