Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,126
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Nina
on October 30, 2025
Posted by: Ninalove
[This review was collected as part of a promotion.] So far great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 3, 2025
Thank you for your feedback, Ninalove! We’re glad to hear that your Frigidaire product has been working great so far. Your satisfaction is very important to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your product! Have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you continue enjoying your product! Have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on November 1, 2025
Posted by: Zab15
[This review was collected as part of a promotion.] Excellent in performance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great warranty, keeping temperatures, Value priced!
on November 1, 2025
Posted by: Dave2990
[This review was collected as part of a promotion.] Ready to use, plug in and start loading in 24 Hours!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working beautifully
on November 1, 2025
Posted by: Scott714
[This review was collected as part of a promotion.] I have no problems with my freezer. aIt has more room than I needed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Quality and Warranty
on November 1, 2025
Posted by: Fitz223
[This review was collected as part of a promotion.] Great product! Tons of storage
Written by a customer while visiting frigidaire.com
Customer Rating
5
It runs well
on November 3, 2025
Posted by: John in Maine
[This review was collected as part of a promotion.] finally have space in our garage for a freezer and this one works well. It also helped that it is one of the very few on the market which allow you to switch the door hinge which made a big difference
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 4, 2025
Hi, John in Maine! We’re thrilled to hear that your new Frigidaire freezer is running well and fits perfectly in your garage space! It’s great that the reversible door hinge feature made installation more convenient for you—we’re glad it worked out and is meeting your needs.
If you ever need any support or have additional feedback to share, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you ever need any support or have additional feedback to share, please connect with us via Live Chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage freezer storage
on November 3, 2025
Posted by: Cool garage freezer
[This review was collected as part of a promotion.] Tons of room inside. Even the door has more shelves than any freezer I have seen. Multiple height adjustments for main shelves. Love the new color.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 4, 2025
Thank you so much for sharing your feedback! We’re thrilled to hear that you’re enjoying your new freezer and that its spacious interior, adjustable shelving, and extra door storage are working perfectly for your needs. It’s also wonderful to know you love the new color — we’re so glad it adds a nice touch to your space!
If you ever need any assistance or have questions about your appliance’s features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, from 8:30 AM to 8:00 PM EST. We’ll be more than happy to help. – Maria
If you ever need any assistance or have questions about your appliance’s features, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, from 8:30 AM to 8:00 PM EST. We’ll be more than happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
freezer
on November 4, 2025
Posted by: tim701
[This review was collected as part of a promotion.] works well, only thing I feel there should be is a couple more shelves, I have order more.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 5, 2025
Thank you for sharing your feedback with us! We’re glad to hear that your freezer is working well and that you’re enjoying its performance. We appreciate your comments regarding the shelving — your insights are valuable as they help us better understand how we can continue improving our designs to suit our customers’ storage preferences and needs.
It’s great to know that you’ve already ordered additional shelves to customize your space. If you’d like assistance confirming compatibility or learning about other available accessories for your model, our team would be happy to help.
Please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
It’s great to know that you’ve already ordered additional shelves to customize your space. If you’d like assistance confirming compatibility or learning about other available accessories for your model, our team would be happy to help.
Please don’t hesitate to reach out to us through Live Chat at Frigidaire.com or give us a call at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. — Maria
Written by a customer while visiting frigidaire.com