Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Frigidaire 20 cu ft Stand upright freezer
on October 26, 2025
Posted by: LouLou57
[This review was collected as part of a promotion.] Love this freezer. I have a deep freezer that is full and it’s difficult to know what all I have in it especially at the bottom. This new stand up freezer i amazing! I can see everything I have and what I need to replace. I love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 28, 2025
Hi there. We’re thrilled to hear how much you’re enjoying your new Frigidaire upright freezer! It’s great that the organized, easy-access design is helping you keep track of everything inside — no more digging to the bottom. We truly appreciate you choosing Frigidaire to make food storage simpler and smarter.
If you ever need assistance or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
If you ever need assistance or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 27, 2025
Posted by: Fish69
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy John, Online Outreach Specialist, October 28, 2025
Hello, Fish69. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on October 27, 2025
Posted by: Bigcornfed
[This review was collected as part of a promotion.] Great upright freezer especially since I am an avid outdoorsman and we also raise our own farm animals for food.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 29, 2025
We’re glad to hear that your upright freezer has been a great fit for your lifestyle and provides the storage you need for your harvest and home-raised food. Thank you for sharing your feedback! If you ever need assistance, feel free to reach out by live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
most space
on October 28, 2025
Posted by: huntergirl
[This review was collected as part of a promotion.] Love it. There is so much space and it is well-lit inside. I also love that the gray finish on the door is fingerprint resistant.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 29, 2025
Hi there. Thank you for your feedback! We’re happy to hear you’re enjoying the spacious design, bright interior, and fingerprint-resistant finish of your Frigidaire appliance. If you ever need assistance or have any questions, please contact our Customer Care Team at 1-800-374-4432 or reach out via the live chat option on our website.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of room
on October 28, 2025
Posted by: Rainmaker251
[This review was collected as part of a promotion.] I love how roomy it's is. Stylish and functional. The only problem is see is the motor continually runs unless it's defrosting. It is at a lower kW. But it still alotless than running the two freezers it replaced
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 29, 2025
Hello, Rainmaker251! We’re happy to hear you’re enjoying your new Frigidaire refrigerator’s spacious and stylish design! It’s great to know it’s more efficient than your previous units. We appreciate your feedback about the motor and would be glad to look into that for you to ensure everything is operating as expected. Please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Freezer
on October 28, 2025
Posted by: Grpiv66
[This review was collected as part of a promotion.] Purchased this Frigidaire to replace an older freezer in the garage. Wish I had done it earlier. Love the space, color and design of this one plus it costs way less to operate!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 29, 2025
Hi, Grpiv66! We’re thrilled to hear you’re loving your new Frigidaire freezer and that it’s been a great upgrade for your garage! It’s wonderful to know the design, space, and energy efficiency are making a positive difference. If you ever need assistance or have any questions, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving It
on October 28, 2025
Posted by: Soecialk
[This review was collected as part of a promotion.] This was a great purchase item. It's roomy with several adjustable shelves and it even has a large storage bin at the bottom for large items. I am well pleased with this purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 28, 2025
Thank you for your wonderful feedback! We’re so glad to hear that you’re enjoying the spacious design, adjustable shelves, and large storage bin. It’s great to know the refrigerator meets your needs and that you’re pleased with your purchase. We truly appreciate you choosing our product! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on October 29, 2025
Posted by: JP21JP21
[This review was collected as part of a promotion.] We love our new upright freezer! The vertical appliance doesn’t take up as much space as the horizontal chest freezer, so we have a lot of extra room available now. The freezer works great and we like the shelving space and the basket at the bottom.
Response from frigidaire.comBy John, Online Outreach Specialist, October 29, 2025
Hi there, our valued customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com