Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,126
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Garage Ready Upright Freezer
on October 23, 2025
Posted by: denmdmd51
[This review was collected as part of a promotion.] After 22+ years our Frigidaire upright freezer passed on and we chose to replace it with the newer model and we are quite pleased with the product
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 23, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family. Thank you for the 5-star review! We’re honored that you chose Frigidaire again after more than 22 years. It’s wonderful to hear that your new upright freezer is living up to expectations, and we truly appreciate your continued trust in our products. Here’s to many more years of reliable performance.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family. Thank you for the 5-star review! We’re honored that you chose Frigidaire again after more than 22 years. It’s wonderful to hear that your new upright freezer is living up to expectations, and we truly appreciate your continued trust in our products. Here’s to many more years of reliable performance.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
More room
on October 23, 2025
Posted by: thunderstickie
[This review was collected as part of a promotion.] Bought this freezer to replace the other because it wasn't frost free. This freezer is huge, we bought freezer baskets, and they fit perfectly giving us more room. This thing is over 6 feet tall, nicely lit up when the door is opened, the shelves are glass and are easily removed to move whatever your needs are. The door has plenty of shelves that are easy to clean, if you want to change the door swing it is very simple even for a 71-year-old. The door has a catch on the door, so it doesn't close on you if your moving things around from shelf to shelf. Then it's frost-free no more chipping away ice buildup, and being Frigidaire, you can't get any better than that.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi there! Thank you for sharing your detailed feedback! We’re thrilled to hear that your new Frigidaire freezer is meeting your needs so well—from the frost-free design and spacious interior to the convenient shelving and door features. It’s wonderful to know that it’s making your storage and daily use easier and more enjoyable.
We truly appreciate you taking the time to share your experience and for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience and for choosing Frigidaire! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2025
Posted by: KGSMKS
[This review was collected as part of a promotion.] Installed in garage work shop works great
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 24, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family. Thank you for your 5-star review! We’re happy to hear that your refrigerator is working great in your garage workshop. It’s great to know it’s performing well and meeting your needs perfectly.
We appreciate your feedback and thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday, 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family. Thank you for your 5-star review! We’re happy to hear that your refrigerator is working great in your garage workshop. It’s great to know it’s performing well and meeting your needs perfectly.
We appreciate your feedback and thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and Saturday, 9 am–6 pm ET, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 cu freezer
on October 24, 2025
Posted by: Phantom1945
[This review was collected as part of a promotion.] we love our new freezer!
Response from frigidaire.comBy John, Online Outreach Specialist, October 24, 2025
Hello, Phantom1945. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2025
Posted by: StevieG40
[This review was collected as part of a promotion.] This was a great purchase works awesome. Great size for what I need. I would buy this again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on October 25, 2025
Posted by: Rgsaj
[This review was collected as part of a promotion.] Just what I was looking for. Lots if room and I love the carbon color!.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works as advertised!
on October 25, 2025
Posted by: Ike33
[This review was collected as part of a promotion.] The freezer works as advertised. The distance between the lower shelf and the basket is too far. This distance creates wasted space. The freezer comes with four shelfs, I purchased an additional shelf this made the freezer more space efficient. Overall the freeze wors as advertised.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 20 cu ft Stand upright freezer
on October 26, 2025
Posted by: LouLou57
[This review was collected as part of a promotion.] Love this freezer. I have a deep freezer that is full and it’s difficult to know what all I have in it especially at the bottom. This new stand up freezer i amazing! I can see everything I have and what I need to replace. I love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 28, 2025
Hi there. We’re thrilled to hear how much you’re enjoying your new Frigidaire upright freezer! It’s great that the organized, easy-access design is helping you keep track of everything inside — no more digging to the bottom. We truly appreciate you choosing Frigidaire to make food storage simpler and smarter.
If you ever need assistance or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
If you ever need assistance or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com