Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,309 Reviews)
Rating breakdown 1,309 reviews
5 Stars
1,126
4 Stars
155
3 Stars
18
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Best freezer I’ve owned
on October 14, 2025
Posted by: Mike777777
[This review was collected as part of a promotion.] Freezes below 0 on recommended setting… I’ve always set freezers lower normally, this one does not need to be. Had to turn it up to get it back to 0-5F. Lots of room and I love the carbon color.
Response from frigidaire.comBy John, Online Outreach Specialist, October 14, 2025
Hi, Mike777777. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keep it frozen
on October 14, 2025
Posted by: TTTH
[This review was collected as part of a promotion.] Its great keep frozen items frozen, looks great in the garage and a lot of storage space.
Response from frigidaire.comBy John, Online Outreach Specialist, October 14, 2025
Hi there, our valued customer. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
2
The Jury is still out
on October 14, 2025
Posted by: Wayland1
[This review was collected as part of a promotion.] I had it for only a month and everything inside defrosted. I tool everything out and unplugged it and plugged it back in and it was working again. I did put in a service call and they sent a tech and he is replacing parts because It is a known problem.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 16, 2025
Hi Wayland1, we understand how frustrating this must be, especially after having your unit for only a month. It’s good to hear that unplugging and plugging it back in temporarily resolved the issue. Since a technician is already replacing parts due to this known problem, we hope the repair will fully address it. If you experience any further issues or need additional assistance, please don’t hesitate to reach out to us via live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My 20 cubic frost free freezer
on October 14, 2025
Posted by: Super Barb
[This review was collected as part of a promotion.] I am loving my frost free freezer, as of now its holding a temp of -2 and its set on the normal temp. Come Dec. Were going to put a half beef in, currently has Sox a fourth and plenty of room for up coming turkey and pies
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Ready Freezer
on October 15, 2025
Posted by: Terry Sen
[This review was collected as part of a promotion.] Love my new stand up garage ready freezer. The seals on the door are strong! The freezer doesn’t run all the time. We live in Florida so our garage is HOT. The color is perfect gray not white. It has a light in it also, which is nice!
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 15, 2025
Hello Terry Sen!
Thanks for sharing your experience with your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, Model FRUF2020AN! We’re so glad you love the strong door seals, energy-efficient performance, and convenient features — plus that sleek gray color. Enjoy your new freezer! 💙
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thanks for sharing your experience with your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer, Model FRUF2020AN! We’re so glad you love the strong door seals, energy-efficient performance, and convenient features — plus that sleek gray color. Enjoy your new freezer! 💙
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this oven
on October 16, 2025
Posted by: Jdb14k
[This review was collected as part of a promotion.] Water heats up so fast! Air fryer is excellent.
Response from frigidaire.comBy John, Online Outreach Specialist, October 16, 2025
Hello, Jdb14k. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing freezer
on October 16, 2025
Posted by: Body keeper
[This review was collected as part of a promotion.] This thing is AMAZING! You plug it in and next thing you know its frozen inside to keep your groceries frozen! This beat my other freezer hands down as it on froze when it wanted to.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on October 17, 2025
Posted by: Tom1958
[This review was collected as part of a promotion.] I was wondering why you would put the thermostat in the middle of a shelf where you put food? The packages hit up against the knob turning it. Not a good design.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2025
Hi there. We appreciate you sharing your feedback about your refrigerator’s thermostat placement. We understand how this could be inconvenient, and we’ll make sure your comments are shared with our design team for review. If you’d like, our Customer Care Team can also help troubleshoot or provide tips to prevent accidental adjustments. You can reach us at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. EST) or through live chat at Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com