Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
2
on October 17, 2025
Posted by: Tom1958
[This review was collected as part of a promotion.] I was wondering why you would put the thermostat in the middle of a shelf where you put food? The packages hit up against the knob turning it. Not a good design.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 21, 2025
Hi there. We appreciate you sharing your feedback about your refrigerator’s thermostat placement. We understand how this could be inconvenient, and we’ll make sure your comments are shared with our design team for review. If you’d like, our Customer Care Team can also help troubleshoot or provide tips to prevent accidental adjustments. You can reach us at 1-800-374-4432 (Mon–Fri, 8:30 a.m.–8 p.m. EST) or through live chat at Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps everything frozen without frost
on October 17, 2025
Posted by: PhoenixRaine42
[This review was collected as part of a promotion.] Love this freezer! It's easy to get to everything. Everything is perfectly frozen and there is no frost on everything like my old freezer. Just remember to put the front feet down so it doesn't slide when you open it. :)
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 17, 2025
Hello PhoenixRaine42!
Thank you for sharing your great feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN)! We’re thrilled to hear that you’re enjoying the easy access, excellent freezing performance, and frost-free design. Great tip about adjusting the front feet — that’s a helpful reminder for other owners too! We truly appreciate your review and are glad your new freezer is working perfectly for you.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you for sharing your great feedback on your Frigidaire 20 Cu. Ft. Garage Ready Upright Freezer (model FRUF2020AN)! We’re thrilled to hear that you’re enjoying the easy access, excellent freezing performance, and frost-free design. Great tip about adjusting the front feet — that’s a helpful reminder for other owners too! We truly appreciate your review and are glad your new freezer is working perfectly for you.
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer for a great price
on October 17, 2025
Posted by: ChrisWY70
[This review was collected as part of a promotion.] lots of space and cooks down quickly. Good looking as well
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 17, 2025
Thank you for your wonderful feedback! We’re glad to hear you’re enjoying the spaciousness, quick cooking, and style of your appliance. It means a lot to us that it’s meeting your needs and looking great in your home!
If you ever need any assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever need any assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on October 17, 2025
Posted by: Brown27
[This review was collected as part of a promotion.] Works great for what it was designed to do and really like the color and finish
Response from frigidaire.comBy John, Online Outreach Specialist, October 17, 2025
Hello, Brown27. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer
on October 17, 2025
Posted by: Lisalisa77
[This review was collected as part of a promotion.] very nice freezer
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 18, 2025
Posted by: Honeyhall
[This review was collected as part of a promotion.] Love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Appliance!! So much room!!
on October 19, 2025
Posted by: Jojo2007
[This review was collected as part of a promotion.] Love this freezer! So much easier than our chest freezer to organize and find your items!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New freezer
on October 20, 2025
Posted by: Jimbob11
[This review was collected as part of a promotion.] Good value for money.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 22, 2025
Thank you for sharing your feedback on your Frigidaire refrigerator! We’re delighted to hear that you find it a good value for the money. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com