Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Large freezer
on October 1, 2025
Posted by: Ashhuck
[This review was collected as part of a promotion.] Love this large freezer!!! Fits everything and more in it. Very pleased
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 3, 2025
Thank you for your great review! We’re so glad to hear that you’re loving your 20 Cu. Ft. Upright Freezer and that it’s providing plenty of space for all your items. It’s always fantastic when a product exceeds expectations! If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 1, 2025
Posted by: Kap freezee
[This review was collected as part of a promotion.] Love it
Written by a customer while visiting frigidaire.com
Customer Rating
4
New freezer
on October 2, 2025
Posted by: Leeabc
[This review was collected as part of a promotion.] Great freezer with lots of room
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frosty Storage Savior: My 5-Star Frigidaire FRUF2020AN Freezer Review
on October 2, 2025
Posted by: Bob98567
[This review was collected as part of a promotion.] Upgraded to the FRUF2020AN last week, and it's a freezer dream for our family. The 20 cu. ft. capacity swallows bulk buys and meal preps effortlessly, with adjustable shelves and door bins keeping it all tidy. Frost-free, garage-ready, and Energy Star efficient—it runs silent and stays frosty through temp swings. Super easy setup, bright LED interior light, and a sleek carbon finish. No ice buildup, no energy spikes
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 6, 2025
We’re so happy to hear that you’re enjoying your new freezer! It’s wonderful to know that its spacious design, quiet operation, and energy-efficient performance are making a difference for your family. We love hearing how our appliances help make everyday living easier, and your thoughtful feedback means a lot to us. Should you ever have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. -Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on October 3, 2025
Posted by: Cactusron
[This review was collected as part of a promotion.] This large vertical freezer filled the bill making it easy to find items and to keep it organized. It also takes much less floor space which was importantly for us. Its layout is well thought out and as a bonus, it is frost free.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 6, 2025
Thank you for your great feedback! We’re glad to hear the 20 Cu. Ft. Upright Freezer fits your needs perfectly by offering easy organization and saving floor space. It’s wonderful that you’re also enjoying the frost-free feature and well-designed layout!\n\nIf you ever need any tips or assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on October 3, 2025
Posted by: Jujuwb
[This review was collected as part of a promotion.] This freezer is amazing. I love it. It works beautifully and it is so big! There is finally enough room in there for everything! It has a light so no more searching in the dark!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on October 4, 2025
Posted by: urbigmom
[This review was collected as part of a promotion.] I haven’t had my new freezer a month yet so I don’t know how much this review can do for you. I have to say that it is very sleek and looks good. Very roomy and plenty of shelves. The basket in the bottom does not slide in and out like your model that I purchased 19 years ago. But so far that hasn’t been a game changer. If this freezer lasts as long as the last one I purchased, I will be happy.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 6, 2025
Hi there. We’re glad to hear that you’re enjoying the sleek design and roomy interior of your new freezer! Thank you for sharing your observations about the basket and for trusting Frigidaire again — we hope this freezer serves you just as well as your previous one. If you ever have questions or need assistance, our Customer Care Team is happy to help at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. ET) or through Live Chat at www.frigidaire.com. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice, but
on October 5, 2025
Posted by: STfreezer
[This review was collected as part of a promotion.] It is a nice unit and it serves its intended purpose. I like the finish and the fact that it has glasss shelves instead of wire shelves. The only critique I have is that it is a bit noisy when it runs.
Written by a customer while visiting frigidaire.com