Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
Decent Freezer
on September 21, 2025
Posted by: Shortys49
[This review was collected as part of a promotion.] Freezer itself works well. I was a little disappointed that the shelves are not the typical coated wire but were glass. They appear to bow easier than a wire rack shelf. Luckily this is our secondary freezer and won’t hold the weight of our hunting meat.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Freezer
on September 21, 2025
Posted by: DMoravcik
[This review was collected as part of a promotion.] This freezer is a solid performer so far. Customizable with movable shelves is a huge plus. Door switched to opening the opposite way easily. The only drawback so far is there is no thermometer built it to the unit. It only has a dial that gives a "recommended" spot but doesn't indicate what temperature that would be set for. Overall, a good unit that could be great work the addition of a thermometer built it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 23, 2025
Thank you for sharing your detailed feedback, DMoravcik! We’re glad to hear your freezer is performing well and that you appreciate the customizable shelves and reversible door feature. Your point about the absence of a built-in thermometer is very helpful. We understand how having a clear temperature display can make a difference. We’ll be sure to pass your suggestion along to our product development team as we continually look for ways to improve our appliances. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST to help. Thanks again for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2025
Posted by: MB79
[This review was collected as part of a promotion.] Exactly what I was looking for and a big upgrade to our 20 year old Frigidaire freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2025
Thank you for sharing your feedback! We’re delighted to hear that your new freezer is exactly what you were looking for and a great upgrade from your previous unit. It means so much to us that you’ve trusted our brand for decades, and we’re proud to continue being part of your home. If you ever need any assistance, please don’t hesitate to connect with us. You can reach our team through the Live Chat feature at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on September 22, 2025
Posted by: J Mast
[This review was collected as part of a promotion.] Cranked right up. Garage ready as stated. Quiet and steady. Would buy again if needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2025
Posted by: Robins Freezer
[This review was collected as part of a promotion.] Great value
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 24, 2025
Thank you for your feedback, Robins! We’re glad to hear you’re enjoying great value with your Frigidaire appliance. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST to help. Thanks for choosing Frigidaire! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2025
Posted by: Nicole098
[This review was collected as part of a promotion.] Has great storage space, love the slate color. The lighting is also great
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback with us! We’re so happy to hear that you’re enjoying your new freezer and that its spacious storage, beautiful slate color, and bright lighting are all making a positive difference in your kitchen. Having plenty of room, a stylish design, and great visibility inside can really enhance the everyday experience, and it’s wonderful to know this model is meeting your needs so well. If you ever have any questions about your appliance’s features or need further assistance, please don’t hesitate to reach out. Our team is always here to help—you can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 am to 8:00 pm EST. We truly appreciate you choosing Frigidaire and look forward to your appliance serving you and your home for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 23, 2025
Posted by: Jarodri69
[This review was collected as part of a promotion.] Working good
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on September 23, 2025
Posted by: Eightballsts
[This review was collected as part of a promotion.] A excellent deal i couldn't pass up. Lots of space for a freezer. Will reccomend.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 23, 2025
Thank you for the great feedback! We’re so glad you found a deal you couldn’t pass up and that you’re happy with the spacious freezer. We truly appreciate the recommendation! If you ever have any questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com