Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Beautiful freezer
on September 24, 2025
Posted by: KMatthews
[This review was collected as part of a promotion.] This freezer works perfectly and looks amazing !!! I love the matte color, it looks elegant
Written by a customer while visiting frigidaire.com
Customer Rating
4
Deep Freezer
on September 24, 2025
Posted by: DepFrez
[This review was collected as part of a promotion.] Great freezer so far after a few weeks of ownership. Would rate 5 stars if the shelves were metal wire racks instead of glass.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer at a great price
on September 25, 2025
Posted by: Bobbalou
[This review was collected as part of a promotion.] This freezer is great! Lots of space, runs quietly... what more can you ask for?
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 26, 2025
That’s awesome to hear! A spacious and quiet freezer really checks all the boxes. Glad it’s working out so well for you! If you ever want tips or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 Cu Ft Upright Freezer
on September 25, 2025
Posted by: TomSabo
[This review was collected as part of a promotion.] The best freezer I have ever bought. Great lighting, the temperature is consistent throughout the freezer, and plenty of room to organize and find food. Built in wheels make it easy to move, as needed
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your experience! We’re thrilled to hear this is the best freezer you’ve ever purchased and that you’re enjoying the consistent temperature, spacious design, and convenient built-in wheels. If you need any assistance or have any questions, please reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Affordable garage freezer
on September 25, 2025
Posted by: murixbob
[This review was collected as part of a promotion.] Spacious freezer that's garage ready. Freezer looks well insulated to properly protect the freezer from high temperatures in a garage. Love that it is automatic defrost compared to chest freezers. Even better that it doesn't really cost much more then a similar sized chest freezer. Decent space and shelf setup. Only real complaint is that the leveling feet can be a pain to adjust initially. Hoping this will last for years to come.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 26, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your spacious, garage-ready freezer with automatic defrost and an efficient shelf setup. We understand your concern about the leveling feet and appreciate your input. We hope it continues to serve you well for many years. If you need any assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on September 25, 2025
Posted by: XxxLaurel
[This review was collected as part of a promotion.] The freezer is doing it's job...very glad I purchased it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2025
Thank you for sharing your feedback, Laurel! We’re glad to hear your freezer is doing its job and that you’re happy with your purchase. If you need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our upright freezer
on September 26, 2025
Posted by: John and Jody
[This review was collected as part of a promotion.] We love our new freezer. So much room and brightness that you can view everything and we were able to transfer from our old chest freezer to the new one with a couple of hours from delivery! Organizing all our food is so easy loads of room and food will not be wasted again as in the chest type freezer. Its exterior is beautiful and looks elegant. Thank you for making a wonderful product!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 29, 2025
Thank you so much for sharing your wonderful experience with your new freezer! We’re thrilled to hear that the spaciousness and bright interior are making it easy to organize and find everything quickly—that’s exactly what we aim for. It’s fantastic that the transition from your old chest freezer was smooth and that you’re already enjoying less food waste and more convenience. We truly appreciate your kind words about the design and elegance of the exterior. Your satisfaction means a lot to us, and we’re grateful you chose Frigidaire! If you ever need assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 26, 2025
Posted by: Themanetan
[This review was collected as part of a promotion.] I absolutely love my new freezer, plenty of door space and shelf space!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 29, 2025
We’re thrilled to hear that you absolutely love your new freezer! It’s wonderful that the ample door and shelf space is helping you stay organized and making food storage more convenient. We truly appreciate you sharing your positive experience and are delighted that your appliance is meeting your expectations. If you ever have questions, want tips on maximizing your freezer’s features, or need assistance in the future, we encourage you to reach out to us directly. You can connect with one of our representatives through the Live Chat feature at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. Our team is always happy to provide support and ensure your appliance continues to perform reliably and conveniently. – Maria
Written by a customer while visiting frigidaire.com