Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great Freezer!!
on September 19, 2025
Posted by: Bob340
[This review was collected as part of a promotion.] We have only had the freezer a couple of weeks, but it is working great!! It is a garage freezer, so the real test of the product's durability will be time. I am hopeful that we will get 20 years out of it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re thrilled to hear that your freezer is working great so far! It’s exciting to know that it’s performing well in your garage and meeting your expectations. We understand that long-term durability is important, and we hope it continues to serve you reliably for many years to come. If you ever have any questions, need guidance, or would like assistance with your freezer, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re committed to ensuring you get the most out of your Frigidaire appliance and enjoy a long-lasting, positive experience. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 19, 2025
Posted by: boxK
[This review was collected as part of a promotion.] I've only had this freezer less than a month, so not longer enough to really judge. The only thing I would like is to have another shelve. Too much space in between some of the shelves.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re glad to hear that your freezer is working well so far! It’s understandable that shelf spacing can sometimes affect how you organize your items, and we appreciate your feedback on this feature. Your input is valuable as it helps us better understand how our customers use and experience our products. If you have any questions, need guidance on organizing your freezer, or would like assistance with your appliance, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re committed to ensuring you get the most out of your Frigidaire appliance and have a positive, long-lasting experience. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on September 19, 2025
Posted by: Matte chrome
[This review was collected as part of a promotion.] Love the color, love the space, and love the price.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re so glad to hear that you’re loving your new freezer! It’s wonderful that the color, spaciousness, and price are all meeting your expectations. We truly appreciate you choosing Frigidaire and hope it continues to serve you well. If you ever have any questions, need guidance, or would like assistance with your appliance, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re committed to ensuring you get the most out of your Frigidaire product and enjoy a long-lasting, positive experience. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 19, 2025
Posted by: BWass
[This review was collected as part of a promotion.] Switched from a chest freezer to an upright. Very happy with the purchase
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 22, 2025
Thanks for sharing! We’re glad to hear you’re very happy with your switch to an upright freezer. Enjoy the convenience and organization it brings! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful spacy freezer
on September 19, 2025
Posted by: kyee84
[This review was collected as part of a promotion.] I love this new freezer. So much space. The lighting in it is great as well.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2025
We’re glad to hear that you love your new freezer and that you’re enjoying the spacious interior and excellent lighting. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big momma!
on September 19, 2025
Posted by: Bug Momma
[This review was collected as part of a promotion.] I absolutely love my new Frigidaire freezer. I had one from the 60's and it wasn't frost-free. I'm gonna love not having to defrost this one.. And I can see where everything us at. I dearly love my new one.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 22, 2025
We’re thrilled to hear that you absolutely love your new Frigidaire freezer! It’s great that the frost-free feature and clear interior make it easy to see and access everything. We hope it brings you many years of convenience and enjoyment. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on September 19, 2025
Posted by: Lyndz123
[This review was collected as part of a promotion.] Freezer is large and works well. Beautiful. Exceeding my expectations!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Works great. Combined contents of 2 chest freezers into this upright, making everything much easier to see and find. I gave 4 out of 5 because door skin had dents/creases but the paint was fine. I believe this is factory and not delivery.
Written by a customer while visiting frigidaire.com