Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Very awesome we love this freezer
on September 14, 2025
Posted by: Salty12
[This review was collected as part of a promotion.] Very good freezer the best we have had so far we would recommend to anyone looking for a freezer with plenty of space
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2025
Thank you for your wonderful feedback, valued consumer! We’re thrilled to hear that you consider your freezer the best you’ve had so far and that it offers plenty of space. Your recommendation means a lot to us! If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on September 14, 2025
Posted by: TheBarkerTribe
[This review was collected as part of a promotion.] Best freezer we have ever had alot of room and easy to get to things we recommend this freezer to anyone looking for one
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 16, 2025
Thank you so much for the fantastic review, TheBarkerTribe! We’re so glad to hear that you love the spaciousness and easy access of your freezer. Your recommendation means a lot to us and to others looking for a reliable freezer. If you ever need anything or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on September 15, 2025
Posted by: Jth1387
[This review was collected as part of a promotion.] I’ve only had the freezer for a week but so far it appears to be doing what a freezer does. I do notice that I cannot hear it running at all. I first questioned whether it was even working that’s how quiet it is. That’s very nice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 16, 2025
Thanks for sharing your initial impressions, Jth1387! We’re glad to hear your freezer is doing its job quietly — it’s always great when appliances work so smoothly you hardly notice them. If you have any questions as you continue using it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 16, 2025
Posted by: Skeeboball
[This review was collected as part of a promotion.] So far good.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Standup Freezer
on September 16, 2025
Posted by: lemonhead504
[This review was collected as part of a promotion.] excellent product work great and so much room
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 18, 2025
We’re so glad to hear you’re enjoying your product and the extra room it provides! If you ever need assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good unit
on September 17, 2025
Posted by: Joeseph59
[This review was collected as part of a promotion.] We've only had the freezer a week but so far so good. It maintains the cold temp well. It's hard to give a rating when it's so new. It has wheels on it which is very convenient for moving it. It would be nice to be able to lock the wheels as the freezer moves whenever you open the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of Storage Configuration Options
on September 17, 2025
Posted by: Gorxheim
[This review was collected as part of a promotion.] I particularly like the configuration of storage options on the inside; the adjustable shelves, drawers, and extra door storage.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 19, 2025
Thank you for your feedback, Gorxheim! We’re so glad to hear that you’re enjoying the thoughtful configuration of the Frigidaire freezer. The adjustable shelves, drawers, and added door storage are all designed to make organization easier and more flexible, so it’s great to know they’re working well for you. We appreciate you sharing your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on September 18, 2025
Posted by: CharlotteO
[This review was collected as part of a promotion.] My freezer is so beautiful and quiet! I love the glass shelves, things don’t get stuck like they did with our last freezer that had shelves that are slotted. The design is gorgeous and sleek. Love that it doesn’t show any handprints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that you love your new freezer’s quiet operation, sleek design, and easy-to-clean glass shelves! It’s great that it’s both functional and stylish in your space. If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com