Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on September 16, 2025
Posted by: Skeeboball
[This review was collected as part of a promotion.] So far good.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer Review
on September 16, 2025
Posted by: Lily26
[This review was collected as part of a promotion.] The freezer is working nicely with plenty of room. The only problem I have is the light in the freezer stopped working the day after I started using. I still haven’t figured out what is wrong with it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 17, 2025
Thank you for your feedback and for choosing our 20 Cu. Ft. Upright Freezer! We’re glad to hear that it’s providing plenty of room and working well overall. However, we’re sorry to hear about the issue with the light not working. We understand how important it is to have clear visibility in your freezer. It’s possible that the light bulb may have come loose during shipping or that the bulb itself is defective. We recommend checking to make sure the bulb is securely in place. If the issue still persists, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Standup Freezer
on September 16, 2025
Posted by: lemonhead504
[This review was collected as part of a promotion.] excellent product work great and so much room
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 18, 2025
We’re so glad to hear you’re enjoying your product and the extra room it provides! If you ever need assistance, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good unit
on September 17, 2025
Posted by: Joeseph59
[This review was collected as part of a promotion.] We've only had the freezer a week but so far so good. It maintains the cold temp well. It's hard to give a rating when it's so new. It has wheels on it which is very convenient for moving it. It would be nice to be able to lock the wheels as the freezer moves whenever you open the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of Storage Configuration Options
on September 17, 2025
Posted by: Gorxheim
[This review was collected as part of a promotion.] I particularly like the configuration of storage options on the inside; the adjustable shelves, drawers, and extra door storage.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 19, 2025
Thank you for your feedback, Gorxheim! We’re so glad to hear that you’re enjoying the thoughtful configuration of the Frigidaire freezer. The adjustable shelves, drawers, and added door storage are all designed to make organization easier and more flexible, so it’s great to know they’re working well for you. We appreciate you sharing your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on September 18, 2025
Posted by: CharlotteO
[This review was collected as part of a promotion.] My freezer is so beautiful and quiet! I love the glass shelves, things don’t get stuck like they did with our last freezer that had shelves that are slotted. The design is gorgeous and sleek. Love that it doesn’t show any handprints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that you love your new freezer’s quiet operation, sleek design, and easy-to-clean glass shelves! It’s great that it’s both functional and stylish in your space. If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 18, 2025
Posted by: Patant
[This review was collected as part of a promotion.] It run quietly & has plenty of room
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful freezer with great storage
on September 18, 2025
Posted by: Dustin 24
[This review was collected as part of a promotion.] This is one of the best looking garage ready freezers on the market. The storage is amazing and it kept a consistent temperature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 22, 2025
Thank you for your great feedback, Dustin! We’re glad to hear you love the sleek design and impressive storage capacity of your garage-ready freezer. Consistent temperature is key, and it’s wonderful to know it’s performing well for you. We appreciate you sharing your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com