Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on September 10, 2025
Posted by: Freeezer
[This review was collected as part of a promotion.] So far I like it. It's bigger than the one I had, which is nice, and it classes up my garage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent freezer
on September 10, 2025
Posted by: Carrie27
[This review was collected as part of a promotion.] Love this freezer. It has tons of storage, cools quickly, easy to set temperature and glass shelves. Other freezers have wire shelves but I am loving the glass shelves. We got it in the carbon color and it is so pretty.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire Freezer
on September 10, 2025
Posted by: Gibbsy
[This review was collected as part of a promotion.] So far I am loving my freezer. After seven years of defrosting my old one its pure heaven. I also love the glass adjustable shelves. Love the large size, I freeze lots of sauces and veggies. Very happy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 12, 2025
Hi, Gibbsy! We’re so happy to hear you’re loving your new freezer — especially after the hassle of defrosting your old one for seven years! The adjustable glass shelves and spacious interior are definitely designed to make freezing and organizing easier, so it’s great to know they’re working well for you. Thanks for choosing Frigidaire, and we hope it continues to serve you wonderfully! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Upright Freezer
on September 11, 2025
Posted by: Gregm1279
[This review was collected as part of a promotion.] Exactly what I needed for our garage. Perfect size and fit for the space. Love the charcoal color as well. Highly recommend!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 12, 2025
We’re so glad to hear that your new freezer is exactly what you needed for your garage! It’s wonderful to know that the size and fit work perfectly in your space and that you’re enjoying the sleek charcoal color as well. Hearing that you would highly recommend it means a lot to us, as we strive to create appliances that combine style, functionality, and reliability for every home. If you ever have any questions about features, care, or maintenance, our Customer Care team would be happy to assist. You can connect with us anytime through Live Chat at Frigidaire.com or by calling 1-800-374-4432. We’re available Monday through Friday from 8:30 AM to 8:00 PM EST. Thank you for choosing Frigidaire and for sharing such positive feedback. We’re thrilled that this appliance is such a perfect fit for your needs and hope you continue enjoying it for years to come! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice addition to our appliance family
on September 11, 2025
Posted by: Normie13
[This review was collected as part of a promotion.] This freezer replaced two smaller ones adter one of them pooped out. It takes up less room than the two and is less noisy. My favorite feature is the light inside, It is so bright.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 12, 2025
We’re glad to hear your new freezer has been such a great replacement—saving space, running quieter, and giving you the added benefit of that bright interior light! If you ever need support, our team is available through the live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid and reliable.
on September 11, 2025
Posted by: drblank1
[This review was collected as part of a promotion.] This is a great deep freeze. Lots of room and keeps its temperature very well in the garage. We are very pleased with this deep freeze.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome garage freezer
on September 12, 2025
Posted by: Stevo99
[This review was collected as part of a promotion.] This upright freezer cools evenly, had lots of space and can see everything when opening the door. Nothing is buried like it was in her chest freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 12, 2025
Posted by: The Madman
[This review was collected as part of a promotion.] Shocked me within a day how great it is!!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you so much for your exciting feedback, The Madman! We’re thrilled to hear that your new Frigidaire appliance impressed you within just a day. That means a lot to us! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com