Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on September 3, 2025
Posted by: PSB52
[This review was collected as part of a promotion.] Absolutely love our new Frigidaire freezer, lots of room!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 5, 2025
Thank you so much for your feedback, PSB52! We're thrilled to hear that you absolutely love your new Frigidaire freezer and that it's providing you with plenty of space — that's exactly what we aim for! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this new freezer
on September 3, 2025
Posted by: Jeannie G
[This review was collected as part of a promotion.] Love this new frost free freezer keeps all my frozen food perfect. So much door space and interior space for all my freezer needs. I would recommend I to anyone looking for a nice new freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 5, 2025
Hi there! We’re thrilled to hear your new frost-free freezer is keeping your frozen food perfectly and that the interior and door space are meeting all your needs. Thank you for recommending Frigidaire — we truly appreciate it! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needs more shelves
on September 4, 2025
Posted by: overthehill62
[This review was collected as part of a promotion.] Needs more shelves
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Freeze R
on September 4, 2025
Posted by: Freez R
[This review was collected as part of a promotion.] Our Frigidaire upright freezer has been running uninterrupted for the last 3 weeks and so far, so good. We are pleased with our purhase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 4, 2025
Thank you for sharing your feedback with us. We’re so pleased to hear that your upright freezer has been running smoothly and that you’re happy with your purchase. It’s always rewarding to know that our appliances are meeting our customers’ needs and providing dependable performance. Should you ever have any questions about your freezer or need assistance in the future, our Customer Care Team will be glad to help. You can connect with us through Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432. Our representatives are available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We truly appreciate your trust in Frigidaire and hope you continue to enjoy your freezer for many years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
We bought two!
on September 7, 2025
Posted by: We bought two
[This review was collected as part of a promotion.] Reversed one of the doors so that we have the doors opening opposite each other, they’re in our garage, look Allen and run quiet. Lots of modular shelving and excellent storage space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Access
on September 8, 2025
Posted by: Hoop13
[This review was collected as part of a promotion.] We bought this upright because we were tired of digging through our chest freezer. The space is designed well and ample door storage. The lighting is excellent and it has performed very well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2025
Thank you for sharing your experience with us! We’re so glad to hear that your new freezer has been a great fit for your home and that you’re enjoying the thoughtfully designed space, convenient door storage, and bright lighting. It’s wonderful to know the freezer is performing well and helping to make food storage easier without the hassle of digging through a chest freezer. If you ever have any questions about care, performance, or features, our team is here and happy to help. You can connect with us anytime through Live Chat at Frigidaire.com, or reach our Customer Care team by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. We truly appreciate your feedback and are glad to have you as part of the Frigidaire family. We hope your freezer continues to serve you well for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on September 9, 2025
Posted by: Daryl74
[This review was collected as part of a promotion.] Like the layout
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 10, 2025
We’re so glad to hear that you’re enjoying the layout of your freezer! Having a well-designed interior can make all the difference when it comes to convenience and organization, and it’s wonderful to know that the setup is working well for you. Your feedback means a lot to us, and we’re happy your experience has been positive so far. Should you ever have any questions, need tips, or require assistance in the future, our Customer Care Team would be more than happy to help. You can connect with us through Live Chat at Frigidaire.com or by giving us a call at 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 cu ft garage ready freezer
on September 9, 2025
Posted by: Stitz
[This review was collected as part of a promotion.] Very happy. The shelf layout and adjustability is very good. Like the large door shelves. Looks good too in the gray.
Written by a customer while visiting frigidaire.com