Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Spacious, quiet - just what I needed!
on August 28, 2025
Posted by: MomShen
[This review was collected as part of a promotion.] With adjustable shelf heights and pull out bin, this works great for my freezer needs!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2025
Thank you for sharing your positive experience with your Frigidaire freezer, MomShen. We’re pleased to hear that the adjustable shelf heights and pull-out bin are working well to meet your storage needs. Your satisfaction is essential to us. If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are here to assist you. Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 29, 2025
Posted by: Annsbama
[This review was collected as part of a promotion.] I love my new freezer. I had a chest freezer before snd hated digging through it so I didn’t have a clue what all was in it. Now I can see everything that I have
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi there. We’re so happy to hear how much you’re loving your new freezer! It’s great that the upright design makes it easier to see everything at a glance—no more digging and guessing. Thank you for choosing Frigidaire to make storing your food more convenient! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
upright in garage
on August 29, 2025
Posted by: Ken12806
[This review was collected as part of a promotion.] Plenty of space and even in Texas heat haven't had to go above medium cooling.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large capacity with easy access.
on August 29, 2025
Posted by: ASBM
[This review was collected as part of a promotion.] The door hinge was very easy to switch—my husband was able to reverse the swing direction in about 15 minutes with no issues.
The upright design is perfect for garage storage. Its depth allows it to fit neatly in the corner without taking up too much space, while still providing excellent capacity. We processed a 265-pound hang weight of beef, and it held everything easily with room to organize.
Overall, it’s well-designed, convenient, and practical for bulk storage. Highly recommend for anyone looking for a reliable freezer for home or garage use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire frost freeze 20cuft
on August 30, 2025
Posted by: DAB01
[This review was collected as part of a promotion.] Unit works well. Much more space available compared to the old 1999 freezer. Installed in the garage where the old unit sat. Look forward to many years of use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice value
on August 30, 2025
Posted by: CW57
[This review was collected as part of a promotion.] Although I thought I ordered the front thermostat model, got this one. A crosscheck on the order showed the two so close and dealer logo blocked the location, so could have been me. That said, short of the light not coming on (which can probably be a reset thing) the unit appears a real value for the price and the gray finish fits right in with the stainless. No fingerprints either and chilled down quickly and one of the few with a reversable door option, something I wanted for a while now. I would buy again...
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on August 31, 2025
Posted by: JayFL223
[This review was collected as part of a promotion.] Just the right size for an extra freezer plus the grey color is just right for our space. Inside, the single control is easy to operate and the lighting is good. It looks very good without a handle. The side insert to use to open door is well placed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on August 31, 2025
Posted by: Freds wife
[This review was collected as part of a promotion.] It has a lot of room. We found that it is so much easier to organize things in this upright freezer than the chest freezer we have. Wish we had purchased this sooner.
Written by a customer while visiting frigidaire.com