Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
20 Cu. Ft. Upright Freezer
on August 24, 2025
Posted by: vasrn
[This review was collected as part of a promotion.] So far, the freezer is working very well. It fits perfectly in the area it was placed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 25, 2025
Posted by: nbalt
[This review was collected as part of a promotion.] It is a little smaller (deep) than the one I replaced but it has lots of good door storage space
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2025
Hi there. We’re glad to hear you’re enjoying the generous door storage in your new refrigerator! Thank you for sharing your feedback about the size—it’s helpful for us and other customers. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright freezer
on August 25, 2025
Posted by: Tee dun
[This review was collected as part of a promotion.] Love my new freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2025
We’re so glad to hear you’re loving your new freezer! If you ever need assistance, please connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on August 27, 2025
Posted by: maxman12345
[This review was collected as part of a promotion.] Really like the look and functionality of the Frigidaire upright freezer. It got down to 0 degrees very quickly and I love the storage space and organization.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 29, 2025
We’re delighted to hear that you’re enjoying your Frigidaire upright freezer! It’s great to know that it cools quickly and offers the storage space and organization you need.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far its been another good freezer
on August 27, 2025
Posted by: Califlo
[This review was collected as part of a promotion.] My last one was awesome, came with a slide out basket perfect for breads and a bigger basket on bottom. I thought i was getting one same size but 1 cubic foot is a huge difference. Still a great freezer and does what I need. Shelves have gaps in the back because they are glass, the wire rack one was more expensive 🤔🤷🏽♂️. Hopefully this one lasts longer then the last one. 11 years old but 2 Army moves so it took a beating from the shippers. Over all, still a great freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2025
Hi there. Thank you for taking the time to share your experience! We’re glad to hear your new freezer is meeting your needs, though we understand the difference in size and shelf design takes some adjusting. It’s wonderful that your previous unit served you well for over a decade, even through multiple moves, and we hope this one provides you with the same long-lasting reliability. We truly appreciate you choosing Frigidaire again! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Impressive
on August 27, 2025
Posted by: SunBear62
[This review was collected as part of a promotion.] The freezer has a sleek design with handles on the sides, making the freezer look stylish. Functions well, cooling quickly and maintaining a consistent temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2025
Posted by: Khall3030
[This review was collected as part of a promotion.] Beautiful color- goes well with anything. The freezer is quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2025
Posted by: SCGirl
[This review was collected as part of a promotion.] Love my new freezer! It’s the perfect size and color for my garage!!
Written by a customer while visiting frigidaire.com