Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Large capacity with easy access.
on August 29, 2025
Posted by: ASBM
[This review was collected as part of a promotion.] The door hinge was very easy to switch—my husband was able to reverse the swing direction in about 15 minutes with no issues.
The upright design is perfect for garage storage. Its depth allows it to fit neatly in the corner without taking up too much space, while still providing excellent capacity. We processed a 265-pound hang weight of beef, and it held everything easily with room to organize.
Overall, it’s well-designed, convenient, and practical for bulk storage. Highly recommend for anyone looking for a reliable freezer for home or garage use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire frost freeze 20cuft
on August 30, 2025
Posted by: DAB01
[This review was collected as part of a promotion.] Unit works well. Much more space available compared to the old 1999 freezer. Installed in the garage where the old unit sat. Look forward to many years of use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice value
on August 30, 2025
Posted by: CW57
[This review was collected as part of a promotion.] Although I thought I ordered the front thermostat model, got this one. A crosscheck on the order showed the two so close and dealer logo blocked the location, so could have been me. That said, short of the light not coming on (which can probably be a reset thing) the unit appears a real value for the price and the gray finish fits right in with the stainless. No fingerprints either and chilled down quickly and one of the few with a reversable door option, something I wanted for a while now. I would buy again...
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love it
on August 31, 2025
Posted by: JayFL223
[This review was collected as part of a promotion.] Just the right size for an extra freezer plus the grey color is just right for our space. Inside, the single control is easy to operate and the lighting is good. It looks very good without a handle. The side insert to use to open door is well placed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on August 31, 2025
Posted by: Freds wife
[This review was collected as part of a promotion.] It has a lot of room. We found that it is so much easier to organize things in this upright freezer than the chest freezer we have. Wish we had purchased this sooner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
FREEZER IS GREAT
on August 31, 2025
Posted by: PepereTim
[This review was collected as part of a promotion.] Freezes food fast and keeps them frozen!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size and lots of shelves
on September 1, 2025
Posted by: Paula327
[This review was collected as part of a promotion.] I love my new freezer. So big and beautiful. Lots of shelves for me to organize my vegetable, fruits, meats and snacks. Looking forward to having it for years to co.e.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 3, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your new Frigidaire freezer and that its size and shelving are perfect for organizing all your veggies, fruits, meats, and snacks. We hope it serves you well for many years to come! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving it;
on September 1, 2025
Posted by: Bubba178
[This review was collected as part of a promotion.] First thing I had them do was change the door opening to open from the right side. I put it in my pantry. I then took stuff out of my chest freezer and put it into the upright freezer. This makes it much easier to find stuff in both.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 3, 2025
Hi there. We’re delighted to hear how well your new upright freezer is working for you! It’s great to know the door reversal fit perfectly in your pantry and that moving items from your chest freezer has made everything easier to organize and find. Thank you for choosing Frigidaire and for sharing your experience — we’re thrilled it’s making life simpler for you. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com