Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Upright Freezer
on August 27, 2025
Posted by: maxman12345
[This review was collected as part of a promotion.] Really like the look and functionality of the Frigidaire upright freezer. It got down to 0 degrees very quickly and I love the storage space and organization.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 29, 2025
We’re delighted to hear that you’re enjoying your Frigidaire upright freezer! It’s great to know that it cools quickly and offers the storage space and organization you need.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far its been another good freezer
on August 27, 2025
Posted by: Califlo
[This review was collected as part of a promotion.] My last one was awesome, came with a slide out basket perfect for breads and a bigger basket on bottom. I thought i was getting one same size but 1 cubic foot is a huge difference. Still a great freezer and does what I need. Shelves have gaps in the back because they are glass, the wire rack one was more expensive 🤔🤷🏽♂️. Hopefully this one lasts longer then the last one. 11 years old but 2 Army moves so it took a beating from the shippers. Over all, still a great freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2025
Hi there. Thank you for taking the time to share your experience! We’re glad to hear your new freezer is meeting your needs, though we understand the difference in size and shelf design takes some adjusting. It’s wonderful that your previous unit served you well for over a decade, even through multiple moves, and we hope this one provides you with the same long-lasting reliability. We truly appreciate you choosing Frigidaire again! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Impressive
on August 27, 2025
Posted by: SunBear62
[This review was collected as part of a promotion.] The freezer has a sleek design with handles on the sides, making the freezer look stylish. Functions well, cooling quickly and maintaining a consistent temperature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2025
Posted by: Khall3030
[This review was collected as part of a promotion.] Beautiful color- goes well with anything. The freezer is quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 28, 2025
Posted by: SCGirl
[This review was collected as part of a promotion.] Love my new freezer! It’s the perfect size and color for my garage!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious, quiet - just what I needed!
on August 28, 2025
Posted by: MomShen
[This review was collected as part of a promotion.] With adjustable shelf heights and pull out bin, this works great for my freezer needs!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 2, 2025
Thank you for sharing your positive experience with your Frigidaire freezer, MomShen. We’re pleased to hear that the adjustable shelf heights and pull-out bin are working well to meet your storage needs. Your satisfaction is essential to us. If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are here to assist you. Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 29, 2025
Posted by: Annsbama
[This review was collected as part of a promotion.] I love my new freezer. I had a chest freezer before snd hated digging through it so I didn’t have a clue what all was in it. Now I can see everything that I have
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 2, 2025
Hi there. We’re so happy to hear how much you’re loving your new freezer! It’s great that the upright design makes it easier to see everything at a glance—no more digging and guessing. Thank you for choosing Frigidaire to make storing your food more convenient! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
upright in garage
on August 29, 2025
Posted by: Ken12806
[This review was collected as part of a promotion.] Plenty of space and even in Texas heat haven't had to go above medium cooling.
Written by a customer while visiting frigidaire.com