Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Stylish and quiet
on August 22, 2025
Posted by: Cobrap
[This review was collected as part of a promotion.] Unit looks great, glass shelves are convenient. Sturdy. Make sure to use the legs in the front, otherwise it rolls very easy. So far so good, only had it a month..
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2025
Thank you for sharing your feedback! We're glad to hear that you find your freezer looks great, with convenient glass shelves and a sturdy build. Your tip about using the front legs to prevent rolling is very helpful for other customers as well.
Since you've only had it for a month, if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Since you've only had it for a month, if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sabath programming
on August 22, 2025
Posted by: Gooo
[This review was collected as part of a promotion.] Unnecessary distraction in the user manual. On first reading we thought we had to do this and then we had to figure out how to undo it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you for your honest feedback, Gooo. We apologize for any confusion caused by the user manual instructions and understand how that could be frustrating. Your input is valuable, and we’ll share it with our team to help improve clarity in future editions. If you’d like, our support team is available to assist you with any questions or guidance. Please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator Works Well - Needed Drain Kit
on August 22, 2025
Posted by: chief682
[This review was collected as part of a promotion.] We have liked the refrigerator for its smaller size. It has worked well and no maintenance calls. Because the drain line froze, we had to put in a kit to better insulate the drain. Also, the back rollers have deteriorated from occasionally moving the refrigerator out to clean the coils & vacuum.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer!
on August 23, 2025
Posted by: RonnieB70
[This review was collected as part of a promotion.] Quiet, looks nice, gets cold super fast, and an overall excellent product! Two thumbs up and will recommend!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my fridgedare
on August 23, 2025
Posted by: Gandyfamily
[This review was collected as part of a promotion.] My upright freezer is perfect for my family easy assess and spacy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on August 23, 2025
Posted by: Pjbran
[This review was collected as part of a promotion.] Very nice freezer. It takes up very little floorspace, yet is actually very spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
4
My new freezer
on August 23, 2025
Posted by: KiniGirl
[This review was collected as part of a promotion.] Love it so far, 1 wk. Love the color and that' it's made for the garage
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 23, 2025
Posted by: Larry505
[This review was collected as part of a promotion.] The freezer is great. Big enough and cold enough. Just what we wanted.
Written by a customer while visiting frigidaire.com