Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
812
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Perfect size freezer
on August 21, 2025
Posted by: Lisa489
[This review was collected as part of a promotion.] This freezer is the perfect size for our needs. Easy to organize the frozen foods with so many shelves
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2025
Hi Lisa. Thank you for your kind words! We’re delighted to hear that your freezer is the perfect fit for your needs and that the shelving makes it easy to keep everything organized. We’re so glad it’s helping you store and access your frozen foods with ease. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on August 21, 2025
Posted by: rcook2025
[This review was collected as part of a promotion.] This freezer was garage ready and two days after it arrived it contains a full beef for the next year, amongst other things. Love the dark color
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2025
Hi there. We’re thrilled to hear your freezer has been such a reliable addition, especially with all that storage for your beef and other items! We’re glad you also love the dark color. Thank you for sharing your experience and for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great.
on August 21, 2025
Posted by: Bryan27
[This review was collected as part of a promotion.] It got down to 0 degrees must quicker than I expected. I verified this with a temperature meter
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2025
Hi Bryan. We’re glad to hear your freezer reached 0°F so quickly and that it exceeded your expectations! Thank you for taking the time to share your experience and for choosing Frigidaire. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 21, 2025
Posted by: Blwv23
[This review was collected as part of a promotion.] The freezer is easy to keep things organized - runs very quietly!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 25, 2025
We’re glad to hear that your Frigidaire freezer helps keep things organized and runs quietly! Thank you for sharing your positive experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and quiet
on August 22, 2025
Posted by: Cobrap
[This review was collected as part of a promotion.] Unit looks great, glass shelves are convenient. Sturdy. Make sure to use the legs in the front, otherwise it rolls very easy. So far so good, only had it a month..
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2025
Thank you for sharing your feedback! We're glad to hear that you find your freezer looks great, with convenient glass shelves and a sturdy build. Your tip about using the front legs to prevent rolling is very helpful for other customers as well.
Since you've only had it for a month, if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Since you've only had it for a month, if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sabath programming
on August 22, 2025
Posted by: Gooo
[This review was collected as part of a promotion.] Unnecessary distraction in the user manual. On first reading we thought we had to do this and then we had to figure out how to undo it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you for your honest feedback, Gooo. We apologize for any confusion caused by the user manual instructions and understand how that could be frustrating. Your input is valuable, and we’ll share it with our team to help improve clarity in future editions. If you’d like, our support team is available to assist you with any questions or guidance. Please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator Works Well - Needed Drain Kit
on August 22, 2025
Posted by: chief682
[This review was collected as part of a promotion.] We have liked the refrigerator for its smaller size. It has worked well and no maintenance calls. Because the drain line froze, we had to put in a kit to better insulate the drain. Also, the back rollers have deteriorated from occasionally moving the refrigerator out to clean the coils & vacuum.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer!
on August 23, 2025
Posted by: RonnieB70
[This review was collected as part of a promotion.] Quiet, looks nice, gets cold super fast, and an overall excellent product! Two thumbs up and will recommend!!
Written by a customer while visiting frigidaire.com