Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
on August 19, 2025
Posted by: Tjones11
[This review was collected as part of a promotion.] Nice freezer for the price.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2025
Thank you for your feedback! We’re glad to hear that you’re happy with your freezer, especially considering the value it provides. We always aim to offer great products at a fair price, and it’s great to know we’re meeting your expectations.
If you need anything in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need anything in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand up Freezer
on August 20, 2025
Posted by: Jessica1026
[This review was collected as part of a promotion.] This freezer is bigger than me ! I love this freezer because I don’t have to go scrounging for anything at the bottom of the freezer . It’s convenient and the glass shelves are perfect to find everything .
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 21, 2025
Thank you for sharing your wonderful feedback, Jessica! We're delighted to hear that you love the spaciousness of your freezer and find the glass shelves to be so convenient. It's great to know that the design helps you easily find everything you need.
If you have any questions or need further assistance, please feel free to contact us. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you have any questions or need further assistance, please feel free to contact us. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 20, 2025
Posted by: Mary245
[This review was collected as part of a promotion.] Works great, looks good too, just what we needed.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 20, 2025
Thank you for your feedback! We're happy to hear the freezer is just what you needed and that you’re pleased with how it looks and works. We appreciate your support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on August 20, 2025
Posted by: Caldwen1
[This review was collected as part of a promotion.] Works well, looks great, and the warranty gives me assurance that I'll have it for years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 20, 2025
Posted by: ld52
[This review was collected as part of a promotion.] The freezer meets our need and is easy to use and see the item in the freezer. Super have enjoyed the purchase.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2025
Thank you for your feedback, ld52! We're so pleased to hear that your Frigidaire freezer is meeting your needs and that you're finding it easy to use and organize. It’s great to know you're enjoying your purchase—we truly appreciate you choosing Frigidaire. If you ever need support or have questions down the road, we’re here to help!
You may reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
You may reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer!
on August 20, 2025
Posted by: Crewcut83
[This review was collected as part of a promotion.] Is bigger than expected which is great! Lots of storage, love the color.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 22, 2025
Thank you for your feedback, Crewcut83! We're so glad to hear that your Frigidaire appliance exceeded your expectations in size and storage space. It’s great to know you’re also loving the color! If you have any questions or need support down the line, we’re always here to help.
You may reach ou to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! Enjoy! - Maico
You may reach ou to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! Enjoy! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great So Far
on August 20, 2025
Posted by: mvoso
[This review was collected as part of a promotion.] I have had the freezer for about 3 weeks now and everything seems great. Ample storage space, tons of configuration options with the shelves, and the frost free feature has been working great even in the super humid weather we have had at the end of the summer. Still early but so far things have been working great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 22, 2025
Thank you for sharing your experience with us! We’re happy to hear that your freezer has been working well and that you’re enjoying the storage space, flexibility, and frost-free feature. If you ever have any questions or need assistance, please don’t hesitate to reach out through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid shelving & great light!
on August 20, 2025
Posted by: KY Linda
[This review was collected as part of a promotion.] I’m not a fan of wire shelving so appreciate the solid glass shelving available in this model. In the showroom the freezer was not plugged in so I was MORE than pleasantly surprised about the nice interior light! Extra door shelving also a plus!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2025
Hi there. We’re so glad to hear that you’re enjoying the solid glass shelving and the bright interior lighting in your freezer! It’s great to know the extra door shelving is a helpful bonus as well. Thank you for sharing your experience—we’re thrilled our fridge is exceeding your expectations! If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com