Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on August 12, 2025
Posted by: 57 heinz
[This review was collected as part of a promotion.] Everything is working great and the best thing is it's quite.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 13, 2025
Thank you for your wonderful feedback! We're thrilled to hear that everything is working great and that your freezer is quiet—it's always great to hear when our products meet your expectations. If you need any further assistance or have any questions, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on August 12, 2025
Posted by: Cody codeman
[This review was collected as part of a promotion.] This freezer is super good
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 13, 2025
We appreciate your feedback and are glad to hear you’re enjoying your freezer! For any questions or further assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 12, 2025
Posted by: Qtip79
[This review was collected as part of a promotion.] Great freezer. Clean design. Easy access to storage bins.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 14, 2025
Thank you for your kind words! We’re happy to hear you appreciate the clean design and easy access to the storage bins on your freezer. If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Shop Freezer
on August 14, 2025
Posted by: Busterb2506
[This review was collected as part of a promotion.] I purchased this upright freezer for my shop to store cooked food. This is a garage ready freezer and so far all is well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 15, 2025
Thank you for choosing Frigidaire for your upright freezer needs, Busterb2506! We’re glad to hear that your garage-ready freezer is working well for storing your cooked food in your shop. If you have any questions or need support in the future, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We appreciate your trust in Frigidaire!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 14, 2025
Posted by: Chrisg80
[This review was collected as part of a promotion.] I’ve only had it for a few days, but so far so good
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 14, 2025
Thanks for the great feedback! We're glad to hear things are off to a good start. If you have any questions or need support as you continue using it, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on August 14, 2025
Posted by: Joyamarylis
[This review was collected as part of a promotion.] The freezer does the job and automatically adjusts the temperature if we leave the door open too long!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 14, 2025
Thank you for sharing your experience! We’re happy to hear your freezer is performing well and that you’re enjoying the automatic temperature adjustment feature — it’s a great way to help keep your food preserved. We appreciate you choosing our appliance! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Freezer Review
on August 14, 2025
Posted by: Mike Dabo
[This review was collected as part of a promotion.] We are so glad we purchased our Frigidaire 20 Cu. Ft. Upright Freezer.
It instantly freezes anything we put in and there is zero frost. It is quiet and it is efficient with its use of energy. This is our second Frigidaire, and we highly recommend them to anyone!!
It instantly freezes anything we put in and there is zero frost. It is quiet and it is efficient with its use of energy. This is our second Frigidaire, and we highly recommend them to anyone!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
One issue so far
on August 14, 2025
Posted by: Andy1213
[This review was collected as part of a promotion.] We are pretty satisfied with our freezer: the space, the lighting, quietness, and the temperature. We wanted to reverse the door, but, following the instructions in the owner's manual, one screw (of the six total needed to loosen) is much too tight, so that it cannot be loosened without stripping the head. Online research indicates that this is a common problem with Frigidaire freezers.
Written by a customer while visiting frigidaire.com