Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
New Freezer
on August 17, 2025
Posted by: Mimiskitchen
[This review was collected as part of a promotion.] This model is huge inside and has glass shelves instead of wire ones. There are many options to customize where you want to place the shelves and bins in order to optimize your configuration. I only wish it had a temperature guage and a defrost alarm so you would know if something is going wrong. It is very basic with minimal controls.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2025
We’re glad to hear you’re enjoying the spacious interior and flexible storage options of your Frigidaire freezer — the glass shelves and customizable layout really do make organization easier. We also appreciate your feedback about having a temperature gauge and defrost alarm, as we’re always looking for ways to improve our appliances to better meet customer needs. Thank you for sharing your experience and for choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2025
Posted by: Dale05
[This review was collected as part of a promotion.] It would be better if there was a light on the door indicating that the power is on.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 18, 2025
Thank you for your feedback and suggestion. We appreciate hearing ideas that could improve our products, like a power indicator light on the door. We’ll be sure to share this with our product development team for consideration. If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Enjoying the freezer
on August 18, 2025
Posted by: Freezer Gurl
[This review was collected as part of a promotion.] I am really enjoying the freezer. It gets very cold on the
normal settings. I love the fact that I can adjust the shelves to any height. The only thing that I am not fond of is the height. It is much taller than my previous freezer.
normal settings. I love the fact that I can adjust the shelves to any height. The only thing that I am not fond of is the height. It is much taller than my previous freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 19, 2025
We’re so glad to hear you’re really enjoying your freezer and that the adjustable shelves and cooling performance are working well for you! We appreciate your feedback on the height—it’s helpful for us to know what could be improved. If you ever need any assistance or have questions, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2025
Posted by: Really good
[This review was collected as part of a promotion.] I’ve loved this Frigidaire freezer already!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love new freezer
on August 18, 2025
Posted by: CBR new freezer
It has SO much room. Extremely quiet. I love having a freezer that's not white!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 20, 2025
We're thrilled to hear you're enjoying your new fridge — especially the spacious design, quiet performance, and sleek freezer finish! It sounds like it's been a great fit for your space.
Thanks for sharing your experience, and remember, if you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thanks for sharing your experience, and remember, if you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Standing Freezer
on August 18, 2025
Posted by: Tanya Byfield
[This review was collected as part of a promotion.] We absolutely love this freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 20, 2025
We’re delighted to hear that you absolutely love your new freezer! If you ever need any assistance or have questions, please don’t hesitate to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Addition
on August 19, 2025
Posted by: Chele K
[This review was collected as part of a promotion.] This freezer is a great addition to our home garage. We can store meats, veggies, ice cream, etc. It’s so easy to stock & we’re able to see the food items easily.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 20, 2025
We’re so happy to hear your Frigidaire freezer is a great addition to your garage, Chele K! Having plenty of space and easy visibility makes storing meats, veggies, and ice cream much more convenient. Thanks for choosing us to help keep your food fresh—if you ever need anything, just let us know!
Feel free to join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Feel free to join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 19, 2025
Posted by: Beebopaloo
[This review was collected as part of a promotion.] So far I’m loving it
It’s brand new
I have never owned a brand new freezer
I’m blessed
It’s brand new
I have never owned a brand new freezer
I’m blessed
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 21, 2025
Thank you for sharing your excitement! We’re thrilled that you’re loving your brand-new freezer, and we hope it continues to be a blessing in your home for many years to come. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 21, 2025
We’re thrilled to hear that you’re loving your new freezer! There’s something special about owning a brand new appliance, and we’re so happy you’re enjoying it. We’re sure it will serve you well for years to come.
If you ever have any questions or need assistance as you get more familiar with it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need assistance as you get more familiar with it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com