Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on August 16, 2025
Posted by: Memories
[This review was collected as part of a promotion.] I have had the freezer for over a week and love it. It is bigger than my HotPoint which was over 40 years old. I am hoping the Frigidaire is just as reliable. Every time I see the logo I think back to my Grandmom. She had a Frigidaire of course.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2025
Thank you for sharing your wonderful experience! We're so glad to hear you're enjoying your new freezer and that it brings back fond memories of your Grandmom’s Frigidaire. We truly appreciate your trust and hope it serves you just as reliably for many years to come. If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright FF Freezer
on August 16, 2025
Posted by: Norbeh
[This review was collected as part of a promotion.] Just what we needed after using a chest freezer for 50& years
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2025
Hi there. We’re so glad to hear your new freezer is just what you needed after so many years with a chest freezer! Thank you for sharing your experience and for choosing Frigidaire—we’re honored to be part of this upgrade in your home. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 16, 2025
Posted by: Bangs
[This review was collected as part of a promotion.] I like my refrigerator the only things iis ice maker the ice flys everywhere . And in the fridge u can't put stuff on the left top side of the fridge so I don't have that much space for stuff cause of that..it starts to freeze everything
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 19, 2025
Thank you for sharing your feedback! We’re glad to hear you’re enjoying your refrigerator overall. We’re sorry to hear about the challenges with the ice maker and storage space. Your input is very helpful, and we’ll be sure to share it with our product team for future improvements. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on August 17, 2025
Posted by: Cogar6
[This review was collected as part of a promotion.] We have loved our freezer! The look is nice and sleek and holds so much food! Highly recommend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire freezer exceeds expectations
on August 17, 2025
Posted by: North Idaho
[This review was collected as part of a promotion.] We have had a similar Frigidaire freezer in the past few years and this one is even nicer. The shelves and bins seem more durable and easier to adjust into position.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on August 17, 2025
Posted by: Dannipoo
[This review was collected as part of a promotion.] So far, so good keeping everything ice cold
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on August 17, 2025
Posted by: inforn307
[This review was collected as part of a promotion.] I really like the space in the freezer. The glass shelves are great and are easy to adjust. We are going to need a second one next year and I hope to be able to get one just like this one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Had to get a freezer.
on August 17, 2025
Posted by: joaquim401
[This review was collected as part of a promotion.] I love my upright FRIGIDAIRE FREEZE. Quiet as a mouse, but what really surprised me was the unit only took 1 1/2 hours to go from 76 degrees to 0 degrees. After it was plugged in. Great color, shows no fingerprints.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2025
We’re thrilled to hear how much you’re enjoying your Frigidaire upright freezer! It’s wonderful to know it cooled down so quickly, runs so quietly, and that the finish is keeping its sleek look without showing fingerprints. Thank you for choosing Frigidaire and for sharing your experience with us. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com