Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
on August 14, 2025
Posted by: Chrisg80
[This review was collected as part of a promotion.] I’ve only had it for a few days, but so far so good
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 14, 2025
Thanks for the great feedback! We're glad to hear things are off to a good start. If you have any questions or need support as you continue using it, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works Great!
on August 14, 2025
Posted by: Joyamarylis
[This review was collected as part of a promotion.] The freezer does the job and automatically adjusts the temperature if we leave the door open too long!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 14, 2025
Thank you for sharing your experience! We’re happy to hear your freezer is performing well and that you’re enjoying the automatic temperature adjustment feature — it’s a great way to help keep your food preserved. We appreciate you choosing our appliance! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Freezer Review
on August 14, 2025
Posted by: Mike Dabo
[This review was collected as part of a promotion.] We are so glad we purchased our Frigidaire 20 Cu. Ft. Upright Freezer.
It instantly freezes anything we put in and there is zero frost. It is quiet and it is efficient with its use of energy. This is our second Frigidaire, and we highly recommend them to anyone!!
It instantly freezes anything we put in and there is zero frost. It is quiet and it is efficient with its use of energy. This is our second Frigidaire, and we highly recommend them to anyone!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
One issue so far
on August 14, 2025
Posted by: Andy1213
[This review was collected as part of a promotion.] We are pretty satisfied with our freezer: the space, the lighting, quietness, and the temperature. We wanted to reverse the door, but, following the instructions in the owner's manual, one screw (of the six total needed to loosen) is much too tight, so that it cannot be loosened without stripping the head. Online research indicates that this is a common problem with Frigidaire freezers.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 15, 2025
Posted by: Doobieg
[This review was collected as part of a promotion.] So far, I’m very happy with my Frigidaire freezer!! Delivery was 3 weeks ago. I like the glass shelves & amount of storage. Just hope it ends up being reliable over the years…
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 15, 2025
Thank you for your positive feedback! We’re delighted to hear you’re happy with your 20 Cu. Ft. Upright Freezer and that the glass shelves and ample storage are meeting your needs. We’re confident it will provide reliable performance for years to come. If you ever have any questions or need support, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand up freezer
on August 15, 2025
Posted by: Zxfd
[This review was collected as part of a promotion.] Very nice and works great am concerned about the glass shelves if they will hold up I have a full beef in it now and is working great. I have another stand up freezer the same brand just older and it has all wire shelves I like that better.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 15, 2025
Posted by: Sherri B
[This review was collected as part of a promotion.] I like the narrow shelves so that I can see everything inside when I open the door
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 15, 2025
Thank you for your feedback! We're glad to hear you're enjoying the design of your 20 Cu. Ft. Upright Freezer. The narrow shelves are a great feature for keeping everything visible and organized, and we’re happy they’re working well for you. If you ever have any questions or need support, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Upright Freezer
on August 15, 2025
Posted by: SilverDaddy
[This review was collected as part of a promotion.] Solid performance out of the box. Door has a stay open feature until you close it beyond about a six inch open position, then it closes completely by itself. Also has built in wheels on all four corners.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2025
We’re glad to hear your appliance is performing well right out of the box! It’s great that you’re finding the door stay-open feature and built-in wheels convenient. If you need any assistance or have questions, feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
– Reed
Written by a customer while visiting frigidaire.com