Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
A Smooth and Quiet Running Frigidaire Freezer
on August 3, 2025
Posted by: FredCirillo
[This review was collected as part of a promotion.] We've had our new Frigidaire for about a month now and are happy to say that it has been running smoothly and quietly and freezing our meat and other food quickly. For more than 40 years we have been buyers of GE dishwashers, freezers, microwave ovens, and other GE products, but this time my wife was attracted to the inner shelving and door shelving arrangements and flexibility, so we went with Frigidaire!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 5, 2025
Thank you so much for sharing your experience, FredCirillo! We’re honored that after 40 years of trusting GE products, you chose Frigidaire this time—and that our flexible shelving design caught your eye. It’s wonderful to hear your new freezer is running smoothly, quietly, and freezing your food quickly. We’re confident it will continue to serve your household well. If you ever need assistance, we’re here for you!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works very well!
on August 4, 2025
Posted by: KK Freezer
[This review was collected as part of a promotion.] My new freezer works very well, has LOTS of space & is quite attractive!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 5, 2025
Thank you for your wonderful feedback! We’re thrilled to hear that your new Frigidaire freezer is working well, offers plenty of space, and looks great in your home. It’s always our goal to combine functionality with style, and we’re happy to know you’re enjoying both. Thanks for choosing Frigidaire!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on August 4, 2025
Posted by: Ph12345
[This review was collected as part of a promotion.] Good freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 5, 2025
Thanks for your feedback! We're glad to hear you're enjoying the freezer. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2025
Posted by: Jw82
[This review was collected as part of a promotion.] Great freezer looks awesome in our garage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks so Good!
on August 4, 2025
Posted by: The Deck King
[This review was collected as part of a promotion.] Looks so good and so easy to organize your grub! Love our new upgraded Frigidaire Garage Freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new freezer
on August 4, 2025
Posted by: Youhadmeatfrostfree
[This review was collected as part of a promotion.] Our new freezer is great. It has a frost free, well lit interior, adjustable glass shelves, roomy interior, runs quietly, and maintains its perfect temperature in our garage (summertime here). We just set the fridge to the suggested temperature and that was that
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 6, 2025
Thank you for the wonderful feedback, valued consumer! We're so glad to hear your new Frigidaire freezer is performing exactly as it should — quiet, spacious, well-lit, and maintaining the perfect temperature even in your garage during summer. It’s great to know setup was simple and effective. If you ever need support, we’re always here to help. Enjoy the convenience and peace of mind!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad Temperature control knob
on August 5, 2025
Posted by: Froze up
[This review was collected as part of a promotion.] Brand new freezer 3rd day the temperature control knob can not be changed unless recently defrosted. I waited a week as suggested and temperature settled out but I am not able to change it unless I wait for a defrost cycle. Holds a good temperature and since I will not be adjusting it frequently I guess I will just live with it. I suspect it has water in it that freezes. If I call for warranty service and if guy gets here after defrost and knob is able to be adjusted I will be charged.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2025
Thank you for sharing your experience—it’s great to hear that your freezer is holding a steady temperature, but we understand how concerning it is to have difficulty adjusting the temperature control knob, especially on a brand-new unit.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good stand up freezer
on August 5, 2025
Posted by: DR89801
[This review was collected as part of a promotion.] This style of stand freezer is very spacious even though it is not the biggest size plenty od door space along with selving
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 6, 2025
Thank you for your feedback! We’re glad to hear that the spacious design, including the door space and shelving, is meeting your needs. We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com