Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Looks so Good!
on August 4, 2025
Posted by: The Deck King
[This review was collected as part of a promotion.] Looks so good and so easy to organize your grub! Love our new upgraded Frigidaire Garage Freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new freezer
on August 4, 2025
Posted by: Youhadmeatfrostfree
[This review was collected as part of a promotion.] Our new freezer is great. It has a frost free, well lit interior, adjustable glass shelves, roomy interior, runs quietly, and maintains its perfect temperature in our garage (summertime here). We just set the fridge to the suggested temperature and that was that
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 6, 2025
Thank you for the wonderful feedback, valued consumer! We're so glad to hear your new Frigidaire freezer is performing exactly as it should — quiet, spacious, well-lit, and maintaining the perfect temperature even in your garage during summer. It’s great to know setup was simple and effective. If you ever need support, we’re always here to help. Enjoy the convenience and peace of mind!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad Temperature control knob
on August 5, 2025
Posted by: Froze up
[This review was collected as part of a promotion.] Brand new freezer 3rd day the temperature control knob can not be changed unless recently defrosted. I waited a week as suggested and temperature settled out but I am not able to change it unless I wait for a defrost cycle. Holds a good temperature and since I will not be adjusting it frequently I guess I will just live with it. I suspect it has water in it that freezes. If I call for warranty service and if guy gets here after defrost and knob is able to be adjusted I will be charged.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2025
Thank you for sharing your experience—it’s great to hear that your freezer is holding a steady temperature, but we understand how concerning it is to have difficulty adjusting the temperature control knob, especially on a brand-new unit.
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
We can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good stand up freezer
on August 5, 2025
Posted by: DR89801
[This review was collected as part of a promotion.] This style of stand freezer is very spacious even though it is not the biggest size plenty od door space along with selving
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 6, 2025
Thank you for your feedback! We’re glad to hear that the spacious design, including the door space and shelving, is meeting your needs. We appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Freezer
on August 6, 2025
Posted by: John2026
[This review was collected as part of a promotion.] Built very nicely and holds all of my food in perfect view.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 6, 2025
Thank you for your great feedback! We’re delighted to hear that your 20 Cu. Ft. Upright Freezer is built well and keeps all your food organized and easy to see.
If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need any assistance or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: Mike3927
[This review was collected as part of a promotion.] Works good keeps it cold
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 7, 2025
Thanks for the review! We're glad to hear it's working well and keeping things nice and cold—just the way it should. Appreciate you sharing! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: Pattysue88
[This review was collected as part of a promotion.] The guys did a wonderful job getting it down in our basement. They answered my questions that I had,
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 7, 2025
Thank you for sharing your experience with the 20 Cu. Ft. Upright Freezer! We’re so glad to hear that the installation team did a great job getting it into your basement and were able to answer all your questions. It’s always our goal to make the process as smooth as possible for you.
If you have any more questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any more questions or need further assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 8, 2025
Posted by: Ak55
[This review was collected as part of a promotion.] Larger and works well
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 8, 2025
Thanks for your feedback! We're happy to hear you're enjoying the size and performance. Appreciate you taking the time to share! If you have any questions or need anything down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com