Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
on July 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The freezer is great! It has a lot more room, and usable space then our last freezer. Also, I like the gray color.
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 CU Upright Freezer
on July 26, 2025
Posted by: JPS25
[This review was collected as part of a promotion.] The perfect size for our family
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2025
Thank you for sharing that your new freezer is the perfect size for your family! We're so glad to hear it meets your needs and fits well into your home. If you have any questions or need further assistance, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Glass Shelves
on July 26, 2025
Posted by: Indigo61
[This review was collected as part of a promotion.] First time with glass shelving, and shelves do not hold up to weight like grated shelves.
Also, design of shelves makes it difficult to adjust some of them.
More shelves would also be nice to fully utilize space.
Nice door storage.
Also, design of shelves makes it difficult to adjust some of them.
More shelves would also be nice to fully utilize space.
Nice door storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, I love it!
on July 26, 2025
Posted by: Garage freezer take 3
[This review was collected as part of a promotion.] After two “short-lived” freezers I’m hoping this one will be around for a while because I love the size and design of it. It’s very roomy and has lots of flexibility in shelf arrangement. This is the first garage ready freezer I have owned and it’s being put to the test this week in the Deep South!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 26, 2025
Posted by: Carroljean
[This review was collected as part of a promotion.] I am very pleased with the freezer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Upgraded to this no regrets
on July 26, 2025
Posted by: WaitforIt
[This review was collected as part of a promotion.] Please don’t hesitate good product. Stays cold- hard freeze on ice cream.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 29, 2025
Thank you so much for the kind words! We're glad to hear the product is working well and keeping your items cold—especially that hard freeze on the ice cream!
If you ever have any questions or need support, please don’t hesitate to reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We're here to help!
- Reed
If you ever have any questions or need support, please don’t hesitate to reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We're here to help!
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 27, 2025
Posted by: kppagel
[This review was collected as part of a promotion.] Freezer is great. Glass shelves and the lighting is great. Door shelves are deep too. Happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally! A freezer that I can work with!
on July 27, 2025
Posted by: BarbADDM
[This review was collected as part of a promotion.] I had a chest freezer for 40 YEARS....it served my family well!
The problem with a large chest freezer is that what I needed/wanted was always on the bottom! I tried different ways to organize, but it always came down to choosing the food that was the easy to access !
With my new upright freezer all my food is organized and easy to access. (FYI, my old freezer was still working perfectly...I just begged for a new one!)
The problem with a large chest freezer is that what I needed/wanted was always on the bottom! I tried different ways to organize, but it always came down to choosing the food that was the easy to access !
With my new upright freezer all my food is organized and easy to access. (FYI, my old freezer was still working perfectly...I just begged for a new one!)
Written by a customer while visiting frigidaire.com