Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,455 Reviews)
Rating breakdown 1,455 reviews
5 Stars
1,254
4 Stars
171
3 Stars
18
2 Stars
4
1 Star
8
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Freezer
on July 20, 2025
Posted by: Bim22
[This review was collected as part of a promotion.] Great it is great to be able to find what I need without bending over and having to remove all my frozzen food out of the freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 22, 2025
Thank you for sharing your positive feedback with us, Bim22! We're glad to hear that you're able to access your items easily from the freezer. If you have any further questions or need assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 am to 8:00 pm EST. We're here to help! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on July 21, 2025
Posted by: Luckily
[This review was collected as part of a promotion.] We love the freezer
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for your feedback! We’re so glad to hear that you love your 20 Cu. Ft. Upright Freezer. We hope it continues to serve you well!
If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand-up freezer
on July 21, 2025
Posted by: JEFROB
[This review was collected as part of a promotion.] The freezer is roomy, easy to move and works great. We love it!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 21, 2025
Thank you for your wonderful feedback! We're delighted to hear that the freezer is roomy, easy to move, and working great. We appreciate you choosing Frigidaire and hope it continues to serve you well! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good freezer
on July 21, 2025
Posted by: Kekulpac
[This review was collected as part of a promotion.] Just wish shelves were a little deeper
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for your feedback! We appreciate your suggestion about the shelves being a little deeper—it’s helpful for us to know how we can improve future designs.
We hope you’re enjoying your 20 Cu. Ft. Upright Freezer overall. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We hope you’re enjoying your 20 Cu. Ft. Upright Freezer overall. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on July 21, 2025
Posted by: C RAP
[This review was collected as part of a promotion.] First upright freezer love it
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thanks for sharing! We’re so glad to hear you’re loving your very first upright freezer. Here’s to plenty of storage and convenience for years to come!Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Frigidaire Freezer
on July 21, 2025
Posted by: Amknight
[This review was collected as part of a promotion.] I love my new freezer (especially the dark gray color)!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re so happy to hear you’re loving your new freezer — and that dark gray color is definitely a great choice! Thanks for choosing Frigidaire to be part of your home.
If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love this Freezer
on July 21, 2025
Posted by: LKinTexas
[This review was collected as part of a promotion.] I really like the freezer because it come in another color other than white. Plenty of room for my needs. The only reason I did not give it 5 stars is because the freezer door had an issue and the door needs to be replaced.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re glad to hear you’re enjoying the color options and spaciousness of your new freezer. We’re sorry to learn about the door issue you’re experiencing — that’s certainly not the experience we want for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mrs
on July 21, 2025
Posted by: Gas1217
[This review was collected as part of a promotion.] Awesome but could sure use more shelf dividers or another basket. Other than that we like our freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thank you for your feedback! We're glad to hear you're enjoying your freezer overall. We appreciate your suggestion about adding more shelf dividers or an additional basket—ideas like this help us improve future designs.
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com