Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great Freezer
on July 24, 2025
Posted by: Roe A
[This review was collected as part of a promotion.] Love our new 20 cu. Ft. Upright Freezer in Carbon color. Well built and easy set up, love all the room we have to store both on shelves and on the door. I find the upright freezer much better to find items. I recommend this product.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 25, 2025
Hi there. Thank you for the great feedback! We're so glad to hear you're loving your new 20 cu. ft. Upright Freezer in Carbon. It’s wonderful that the setup was easy and that the spacious design—both on the shelves and in the door—makes organizing and finding items a breeze. We truly appreciate your recommendation and are happy to be part of your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
How do you rearrange the shelves.
on July 24, 2025
Posted by: NSL57
[This review was collected as part of a promotion.] My only problem is I can't remove the shelves to rearrange them.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Garage Freeze
on July 25, 2025
Posted by: Dispatcher3385
[This review was collected as part of a promotion.] This is the 1st Frigidaire appliance we have bought , the reviews were good & it had a little more space than the previous freezer this replaced, Although its not as deep the space is plentiful & seems to be working well.. Look forward to a long life with this one..
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, so good.
on July 25, 2025
Posted by: ctdouthit
[This review was collected as part of a promotion.] We've only had this new freezer for a few weeks, but it has worked as advertised, so very happy with that.
Was very happy with the amount of food I was able to transfer to the new freezer and the the way that the shelves allow for variable sizes.
Was very happy with the amount of food I was able to transfer to the new freezer and the the way that the shelves allow for variable sizes.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 28, 2025
Thank you so much for taking the time to share your experience! We're thrilled to hear that your new freezer has been working as expected and that you're happy with both its performance and the flexible shelf design.
It’s great to know it’s made the food transfer easy and efficient for you. If you ever have any questions or need assistance down the line, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know it’s made the food transfer easy and efficient for you. If you ever have any questions or need assistance down the line, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The freezer is great! It has a lot more room, and usable space then our last freezer. Also, I like the gray color.
Written by a customer while visiting frigidaire.com
Customer Rating
5
20 CU Upright Freezer
on July 26, 2025
Posted by: JPS25
[This review was collected as part of a promotion.] The perfect size for our family
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 28, 2025
Thank you for sharing that your new freezer is the perfect size for your family! We're so glad to hear it meets your needs and fits well into your home. If you have any questions or need further assistance, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Glass Shelves
on July 26, 2025
Posted by: Indigo61
[This review was collected as part of a promotion.] First time with glass shelving, and shelves do not hold up to weight like grated shelves.
Also, design of shelves makes it difficult to adjust some of them.
More shelves would also be nice to fully utilize space.
Nice door storage.
Also, design of shelves makes it difficult to adjust some of them.
More shelves would also be nice to fully utilize space.
Nice door storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, I love it!
on July 26, 2025
Posted by: Garage freezer take 3
[This review was collected as part of a promotion.] After two “short-lived” freezers I’m hoping this one will be around for a while because I love the size and design of it. It’s very roomy and has lots of flexibility in shelf arrangement. This is the first garage ready freezer I have owned and it’s being put to the test this week in the Deep South!
Written by a customer while visiting frigidaire.com