Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(933 Reviews)
Rating breakdown 933 reviews
5 Stars
813
4 Stars
103
3 Stars
11
2 Stars
2
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
20 cf upright freezer
on July 23, 2025
Posted by: Ihatenicknames
[This review was collected as part of a promotion.] Love it so far. It cools down very quickly. It's quiet, although it is in a garage and noise wouldn't be a problem for us. I think the glass shelves will be easy to clean as well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 24, 2025
Thank you for sharing your thoughts! We’re so glad to hear that you’re enjoying your new Frigidaire freezer. It’s great to know that it cools down quickly, stays quiet, and that you find the glass shelves easy to clean. We appreciate you taking the time to let us know what’s working well for you.
Thanks again for choosing Frigidaire, and we hope your freezer continues to serve you perfectly! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thanks again for choosing Frigidaire, and we hope your freezer continues to serve you perfectly! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: Debay
[This review was collected as part of a promotion.] It is so nice to open the freezer and see everything and find exactly what you’re looking for. After having a chest freezer, this is the best freezer we have ever had. Love it. Frigidaire is a product you can count on
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 23, 2025
Thank you for the wonderful feedback! We’re so glad to hear that your 20 Cu. Ft. Upright Freezer is making such a difference—being able to see everything at a glance really is a game-changer after using a chest freezer. It means a lot to know you consider it the best freezer you’ve ever had, and we truly appreciate your trust in Frigidaire. Here's to many years of reliable storage! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: Tram 24
[This review was collected as part of a promotion.] Good Appliance
Written by a customer while visiting frigidaire.com
Customer Rating
5
Baby it's cold inside
on July 23, 2025
Posted by: TeriH
[This review was collected as part of a promotion.] This freezer is doing exactly what it is supposed to. It is keeping our frozen food at 4 degrees. This freezer is located in our garage and the sides are nice and cool even when the interior temp in the garage is in the 90s.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 24, 2025
Thank you for sharing your positive experience, Teri! We're glad to hear that your freezer is maintaining the ideal temperature and that the sides remain cool even in the hot garage environment. If you have any further questions or need assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your feedback and are here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Small issue
on July 23, 2025
Posted by: Ledski
[This review was collected as part of a promotion.] Love the size and the color. Bought it so it could be in the garage. Seems to have a seal problem as I have some water drips and some ice forming inside at the top. Service tech coming tomorrow to check
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 24, 2025
Hi there. Thank you for your review and for choosing Frigidaire! We're happy to hear you love the size and color of your unit — especially for garage use. We’re sorry to hear about the issue with condensation and ice buildup, and we appreciate you bringing it to our attention.
It’s great to know a service technician is scheduled — they’ll be able to check the door seal and ensure everything is functioning as it should. If you continue to notice any issues after the visit, please don’t hesitate to reach out to our customer care team directly at 1-800-374-4432 or visit www.frigidaire.com for support.
Best Regards,
Ruth
It’s great to know a service technician is scheduled — they’ll be able to check the door seal and ensure everything is functioning as it should. If you continue to notice any issues after the visit, please don’t hesitate to reach out to our customer care team directly at 1-800-374-4432 or visit www.frigidaire.com for support.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good quality many storage options
on July 23, 2025
Posted by: Jgg62
[This review was collected as part of a promotion.] Overall good quality and features. Installer reversed hinges to allow easier use. Quiet and very cold inside freezer storage cabinet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 23, 2025
Posted by: Allies2711
[This review was collected as part of a promotion.] Arrived as scheduled...works fine, no issues
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good freezer
on July 24, 2025
Posted by: Truck guy
[This review was collected as part of a promotion.] Good freezer at a fair price.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 24, 2025
Thanks for your feedback! We're glad to hear you're satisfied with the freezer's performance and value. If you ever need help or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432.
- Reed
- Reed
Written by a customer while visiting frigidaire.com