Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
Good freezer
on July 21, 2025
Posted by: Kekulpac
[This review was collected as part of a promotion.] Just wish shelves were a little deeper
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thank you for your feedback! We appreciate your suggestion about the shelves being a little deeper—it’s helpful for us to know how we can improve future designs.
We hope you’re enjoying your 20 Cu. Ft. Upright Freezer overall. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We hope you’re enjoying your 20 Cu. Ft. Upright Freezer overall. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on July 21, 2025
Posted by: C RAP
[This review was collected as part of a promotion.] First upright freezer love it
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 21, 2025
Thanks for sharing! We’re so glad to hear you’re loving your very first upright freezer. Here’s to plenty of storage and convenience for years to come!Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Frigidaire Freezer
on July 21, 2025
Posted by: Amknight
[This review was collected as part of a promotion.] I love my new freezer (especially the dark gray color)!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re so happy to hear you’re loving your new freezer — and that dark gray color is definitely a great choice! Thanks for choosing Frigidaire to be part of your home.
If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love this Freezer
on July 21, 2025
Posted by: LKinTexas
[This review was collected as part of a promotion.] I really like the freezer because it come in another color other than white. Plenty of room for my needs. The only reason I did not give it 5 stars is because the freezer door had an issue and the door needs to be replaced.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re glad to hear you’re enjoying the color options and spaciousness of your new freezer. We’re sorry to learn about the door issue you’re experiencing — that’s certainly not the experience we want for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mrs
on July 21, 2025
Posted by: Gas1217
[This review was collected as part of a promotion.] Awesome but could sure use more shelf dividers or another basket. Other than that we like our freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thank you for your feedback! We're glad to hear you're enjoying your freezer overall. We appreciate your suggestion about adding more shelf dividers or an additional basket—ideas like this help us improve future designs.
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2025
Posted by: Dennis Starr
[This review was collected as part of a promotion.] We are pleased with our new freezer,. So far it is working very well. We have no complaints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thanks for sharing your feedback! We're happy to hear you're pleased with your new freezer and that it's working well so far. We have no doubt it’ll continue to serve you well.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2025
Posted by: marrelsonmark
[This review was collected as part of a promotion.] Everything we needed and it works great! Glad we purchased it!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
We’re so glad to hear it’s everything you needed and that it’s working great! Thank you for choosing Frigidaire—we’re happy you’re pleased with your purchase.
If you ever need assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on July 22, 2025
Posted by: tehendle05
[This review was collected as part of a promotion.] Great freezer
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 23, 2025
Thank you for sharing your feedback! We're thrilled to hear that you're satisfied with your freezer. If you have any questions or need further assistance, please feel free to reach out to us. You can connect with our support team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to help! - Maria
Written by a customer while visiting frigidaire.com