Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.9
(811 Reviews)
Rating breakdown 811 reviews
5 Stars
713
4 Stars
85
3 Stars
8
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
4
Love this Freezer
on July 21, 2025
Posted by: LKinTexas
[This review was collected as part of a promotion.] I really like the freezer because it come in another color other than white. Plenty of room for my needs. The only reason I did not give it 5 stars is because the freezer door had an issue and the door needs to be replaced.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re glad to hear you’re enjoying the color options and spaciousness of your new freezer. We’re sorry to learn about the door issue you’re experiencing — that’s certainly not the experience we want for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mrs
on July 21, 2025
Posted by: Gas1217
[This review was collected as part of a promotion.] Awesome but could sure use more shelf dividers or another basket. Other than that we like our freezer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thank you for your feedback! We're glad to hear you're enjoying your freezer overall. We appreciate your suggestion about adding more shelf dividers or an additional basket—ideas like this help us improve future designs.
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you ever need assistance or have questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 21, 2025
Posted by: Dennis Starr
[This review was collected as part of a promotion.] We are pleased with our new freezer,. So far it is working very well. We have no complaints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 23, 2025
Thanks for sharing your feedback! We're happy to hear you're pleased with your new freezer and that it's working well so far. We have no doubt it’ll continue to serve you well.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
Written by a customer while visiting frigidaire.com