Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Upright Freezer - White
Average customer rating
4.8
(1,149 Reviews)
Rating breakdown 1,149 reviews
5 Stars
991
4 Stars
134
3 Stars
16
2 Stars
4
1 Star
4
Customer Reviews for Frigidaire - 20 Cu. Ft. Upright Freezer - White
Customer Rating
5
Great product and price
on July 17, 2025
Posted by: ChrisJP
[This review was collected as part of a promotion.] Looks great, works great and priced right. Really nice.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 17, 2025
Thank you for the great feedback! We're so glad to hear you're happy with the look, performance, and value of your upright freezer. We appreciate you taking the time to share your experience and hope it continues to serve you well for years to come! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Freezer
on July 17, 2025
Posted by: Mama Shorty
[This review was collected as part of a promotion.] Liking the performance and appearance of my new freezer so far.. Looking to many years of use from it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 18, 2025
Thank you for sharing your feedback! We’re happy to hear you’re enjoying the performance and look of your new freezer. Here’s to many years of reliable use ahead! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Runs quiet
on July 17, 2025
Posted by: Airfrere
[This review was collected as part of a promotion.] The freezer was very easy to set up. It runs very quietly. So far, the glass shelves are relatively frost-free.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on July 17, 2025
Posted by: Jane7
[This review was collected as part of a promotion.] We love it. We actually have bought 2of them for our food!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 18, 2025
Thank you so much! We’re thrilled to hear you love it—and buying two shows just how much you trust the product. We appreciate your support and hope it continues to keep your food fresh! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Replacement Freezer
on July 18, 2025
Posted by: Oma5
[This review was collected as part of a promotion.] This freezer has plenty of shelves and space to freeze lots of vegetables, bread, ice cream and meat. The only thing it doesn't have that my previous one had that I really miss is the light at the bottom of door. It was easy to see there was an issue with the freezer malfunctioning, I wish our new freezer had it. Other than that, I love our Frigidaire.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 21, 2025
Thank you for sharing your detailed feedback! We're glad to hear you love your freezer and appreciate its spaciousness. We understand how helpful the bottom door light can be, and we appreciate your suggestion. If you have any questions or need further assistance, please don't hesitate to contact us. You can reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied
on July 18, 2025
Posted by: klee828
[This review was collected as part of a promotion.] Very satisfied with the purchase. Works great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer!
on July 18, 2025
Posted by: ask1253
[This review was collected as part of a promotion.] This was a great purchase. We went from a 50 y/o chest freezer. The light ing is very good, keeps the temp even in extreme hot weather in the garage. Easy to organize items with plenty of room.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 18, 2025
Hi there. Wow! upgrading from a 50-year-old chest freezer is a big step, and we’re honored you chose us for the job! We're so glad to hear the lighting, temperature control, and spacious organization are working well for you, even in garage conditions. Thank you for sharing your experience!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on July 18, 2025
Posted by: MikeA25
[This review was collected as part of a promotion.] Works great
Written by a customer while visiting frigidaire.com