Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
35
4 Stars
5
3 Stars
7
2 Stars
7
1 Star
25
53%of customers recommend this product.
(
36 out of
68)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: ChadC
from Rome, Georgia
Verified Purchase:Yes
The doesn't work like I thought it would it drops service in places where I thought it should work in I'm a truck driver my mobile Hotspot on my phone works better when I get back from vacation I will be returning the device
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 19, 2025
Thanks for your feedback! We're really sorry that Netgear Nighthawk M7 Pro didn't work as per your expectations. We understand the importance of having a stable network connection. If you're looking to return/exchange the device, it needs to be done within 14 days from the purchase date, with a valid proof of purchase. Click on the link: https://www.att.com/support/article/wireless/KM1045132/ to know more about our return policy.
Written by a customer while visiting ATT.com
Posted by: Fr0g
from Usa
Verified Purchase:Yes
Horrible wifi connection slow expensive over heats trying to return it and its been a living nightmare
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 13, 2025
We’re sorry to hear about the challenges you’ve experienced with your Netgear Nighthawk M7 Pro. At AT&T, we want to help! Our team can assist you in troubleshooting the Wi-Fi issues or guide you through the process of returning your equipment. Please reach out to us at www.att.com/get-support so we can work together to find the best solution for you. Your satisfaction is important, and we’re here to help every step of the way.
Written by a customer while visiting ATT.com
Posted by: Tarri
Verified Purchase:Yes
No unlimited plan for device not worth the money
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 13, 2025
We appreciate your feedback! We apologize that Netgear Nighthawk M7 Pro didn't meet your expectations. To keep you updated, this product is compatible with AT&T Wireless Broadband Advanced and Premium plans, which are eligible for unlimited data options. However, it must be activated on a new line and purchased through specific agreements, such as a 36-month AT&T Installment Plan or Equipment Installment Plan. Click on the link to: https://www.att.com/support/ to get in touch with one of our experts online for further assistance.
Written by a customer while visiting ATT.com
Posted by: Ashley882020
from Vermont
Verified Purchase:Yes
So would work if you had service to be able to run non serviced devices from. I was hoping it was like a travel satellite service to get service where service wasn’t available. So if your cell has service to run this for other devices like iPad,Xbox and such works great but not what I needed it for personally.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
We value your opinion! We're really sorry that Netgear Nighthawk M7 Pro was not the product you were looking for. Please be informed this can be returned or exchanged within 14 days from the date of purchase. Click on the link to know more about return policy https://www.att.com/wireless/return-policy/.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Polk City
Verified Purchase:Yes
It keep loosing connection
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: DCSR
from Chicago Illinois
Verified Purchase:Yes
Exactly what I needed. We use this device at the church and its works wonders. No more lagging for the online streams.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Netgear Nitehawk M7 Pro: A must for the traveler.
on May 19, 2025
Posted by: JMBMW02
from New York
Verified Purchase:Yes
A very reliable piece of equipment that you can travel with.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Happy travels
Verified Purchase:Yes
So easy to pair my devices .
I would recommend this to a friend!
Written by a customer while visiting ATT.com