Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
23
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
14
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: Crbassn
from Springfield Missouri
Verified Purchase:Yes
Great product with excellent range and connectivity only issue i have is the lack of a unlimited plan
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JTRg
from philadelphia
Verified Purchase:Yes
Connection is spotty. I needed wifi so that I can check/send emails, search the internet briefly, and send/receive payments when needed, without fear of 'no internet connection' - It usually does the trick, but not as reliable as I had hoped. Maybe it's me...
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Chris3426
from Driftwood, TX
Verified Purchase:Yes
Not a reliable device. It shows 3-4 bars of reception but will not give that performance.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Phoenixcustomer
from Arizona
Verified Purchase:Yes
Slow and not reliable for the price.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 16, 2025
Hi there! We appreciate your honest feedback regarding your situation with the Netgear Nighthawk M7 Pro. We want to help you change the experience you have with this hotspot. In this link, you will find some steps to troubleshoot your device: https://www.att.com/device-support/index/9006097/Netgear/NetgearMR74001A1NAS. Please, scroll down and click Troubleshooting > Limited or No Connectivity, and follow the steps. You can also try Troubleshooting > Reset Device. If nothing of this works, please fill out this self-service form: https://www.att.com/get-support/?source=ILC309046520 and one of our experts will get in touch with you to turn your experience around. We thank you for taking the time to leave us a review; since this is what help us improve our products and services for our customers.
Written by a customer while visiting ATT.com
Posted by: Holmich
from Arkansas
Verified Purchase:Yes
devices are terrible. Even with the maximum data plan, it gets consumed in just a few days. After that, you’re overcharged for minimal data. There needs to be an unlimited data plan, just like you offer for cell phones. Period.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Experienced users only
on November 12, 2024
Posted by: MrBigBeard
from Arkansas
Verified Purchase:No
This is a great device that deserves a higher review score. From day 1 it's been a fantastic device. I suggest downloading the manual and look over it so you understand the options and how they work. A lot of complaints on here just tell me they have no idea what they're doing and didn't read anything. Just on my desk inside I get 400-500down 20up. In my truck attached to my glass mount antenna I've seen 700down 30up. I'm replacing a 2012 mifi with this unit. It'll be attached to a 3k-watt inverter setup to turn on and off with the truck. I like the concept of removing the battery for always plugged-in mode vs a software setting in my mifi unit. Read the manual, it works great, and operates exactly as intended. Good luck.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: All Pro
from Florida
Verified Purchase:Yes
So far it works very well for my business very fast service.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from West Hamlin, WV
Verified Purchase:Yes
It sucks 100 gb in less than an hr. My hotspot get better coverage when it comes to Data. Very disappointed and would like to return.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com