Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.3
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
27
4 Stars
4
3 Stars
5
2 Stars
3
1 Star
18
55%of customers recommend this product.
(
27 out of
49)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: Crbassn
from Springfield Missouri
Verified Purchase:Yes
Great product with excellent range and connectivity only issue i have is the lack of a unlimited plan
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JTRg
from philadelphia
Verified Purchase:Yes
Connection is spotty. I needed wifi so that I can check/send emails, search the internet briefly, and send/receive payments when needed, without fear of 'no internet connection' - It usually does the trick, but not as reliable as I had hoped. Maybe it's me...
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Chris3426
from Driftwood, TX
Verified Purchase:Yes
Not a reliable device. It shows 3-4 bars of reception but will not give that performance.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Phoenixcustomer
from Arizona
Verified Purchase:Yes
Slow and not reliable for the price.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 16, 2025
Hi there! We appreciate your honest feedback regarding your situation with the Netgear Nighthawk M7 Pro. We want to help you change the experience you have with this hotspot. In this link, you will find some steps to troubleshoot your device: https://www.att.com/device-support/index/9006097/Netgear/NetgearMR74001A1NAS. Please, scroll down and click Troubleshooting > Limited or No Connectivity, and follow the steps. You can also try Troubleshooting > Reset Device. If nothing of this works, please fill out this self-service form: https://www.att.com/get-support/?source=ILC309046520 and one of our experts will get in touch with you to turn your experience around. We thank you for taking the time to leave us a review; since this is what help us improve our products and services for our customers.
Written by a customer while visiting ATT.com
Posted by: Ssil
from Texas
Verified Purchase:Yes
The size is too big. It would be better if they came in smaller sizes
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Dhoyle
from NC
Verified Purchase:Yes
Easily worth the difference in cost and it works with no hiccups.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Sara Suncar
from Pennsylvannia
Verified Purchase:Yes
It works great I love it because its less a month than an internet service company.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Holmich
from Arkansas
Verified Purchase:Yes
devices are terrible. Even with the maximum data plan, it gets consumed in just a few days. After that, you’re overcharged for minimal data. There needs to be an unlimited data plan, just like you offer for cell phones. Period.
I would recommend this to a friend!
Written by a customer while visiting ATT.com