Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
32
4 Stars
5
3 Stars
7
2 Stars
5
1 Star
23
55%of customers recommend this product.
(
34 out of
62)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: JanitaT
from Gastonia Nc
Verified Purchase:Yes
If I could give it one stare I would!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Heather1187
Verified Purchase:Yes
I was not able to use this device
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, April 2, 2026
Hello, Heather!
We’re sorry to hear you weren't able to get your Netgear Nighthawk M7 Pro up and running. We want you to enjoy the high-speed connectivity this device offers, and we'd love to help troubleshoot any setup or activation hurdles you've encountered.
Please visit the following article for a detailed step-by-step guide to setup your device:
🔗 att.com/device-support/article/wireless/000104988/Netgear/NetgearMR74001A1NAS
If you're having issues or getting errors during setup, please contact us at att.com/support or 800.331.0500 — we'll be right there to help you get your hotspot working.
We’re sorry to hear you weren't able to get your Netgear Nighthawk M7 Pro up and running. We want you to enjoy the high-speed connectivity this device offers, and we'd love to help troubleshoot any setup or activation hurdles you've encountered.
Please visit the following article for a detailed step-by-step guide to setup your device:
🔗 att.com/device-support/article/wireless/000104988/Netgear/NetgearMR74001A1NAS
If you're having issues or getting errors during setup, please contact us at att.com/support or 800.331.0500 — we'll be right there to help you get your hotspot working.
Written by a customer while visiting ATT.com
Posted by: Jvmisxn
Verified Purchase:Yes
Plans are too expensive and the unit is too expensive, resulting in you spending $2000 for a year to have 50gb limit a month
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey there, we truly appreciate you sharing your feedback. We understand that cost is an important factor, and we’re sorry to hear that our current plan didn’t meet your expectations. Our pricing reflects the technology, coverage, and support we provide, but we know it’s important to find the right fit for your needs. We’d love the chance to review your usage and see if there’s a more cost-effective option or promotion that could work better for you. Please reach out to us by completing our self- service form: : https://www.att.com/get-support/?source=ILC208383817, where our experts can help explore alternatives together.
Thank you for giving us the opportunity to improve your experience and choosing AT&T.
Thank you for giving us the opportunity to improve your experience and choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Based in AR but travel the whole country
Verified Purchase:Yes
I love the wifi but I'm a truck driver and 100 GB of data before being up charged is just not enough I need a 200 or 250 GB plan or an unlimited option. I need it for so many things work related too.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Fr0g
from Usa
Verified Purchase:Yes
Horrible wifi connection slow expensive over heats trying to return it and its been a living nightmare
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 13, 2025
We’re sorry to hear about the challenges you’ve experienced with your Netgear Nighthawk M7 Pro. At AT&T, we want to help! Our team can assist you in troubleshooting the Wi-Fi issues or guide you through the process of returning your equipment. Please reach out to us at www.att.com/get-support so we can work together to find the best solution for you. Your satisfaction is important, and we’re here to help every step of the way.
Written by a customer while visiting ATT.com
Customer Rating
4
I used this device for back wifi in my business.
on August 10, 2025
Posted by: H Green
from Texas
Verified Purchase:Yes
This device is good for back.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, August 20, 2025
Hello Green! Thank you for sharing your experience! We’re glad to hear the Netgear Nighthawk M7 Pro is providing reliable backup WiFi for your business. With its cutting-edge 5G and WiFi 7 technology, along with support for multiple devices and powerful battery life, it’s designed to deliver fast and stable connectivity wherever you need it most. If you have any questions or need support in optimizing your device, please don’t hesitate to reach out. We appreciate your feedback and are happy to be part of your business’s connectivity solution.
Written by a customer while visiting ATT.com
Posted by: Bruh09
from Montana
Verified Purchase:Yes
Device worked ok not enough usage for my family
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jfieffer
from Ardmore, ok
Verified Purchase:Yes
Great for on the go internet
I would recommend this to a friend!
Written by a customer while visiting ATT.com