I got this because I needed service for my 2 kids homeschooling and my 7 camera security system . This hot spot is holding my WiFi and no issues super happy with this little box.
I bought this for the included Ethernet port. Now, I have BOTH a modem AND a router in one. This simplifies my setup whenever we set up on location. Very well worth the acquisition.
Response from ATT.comBy -Eli, AT&T CARE, August 6, 2025
Hey there Rene, we appreciate your opinion and regret that the Nighthawk Net gear isn't meeting your expectations. We understand your eagerness to use it and the need for faster service or connectivity for your devices. We also have a variety of products that may be more suitable for you, and if you need assistance checking them out, please contact us or visit our AT&T store, where our store executives will be happy to assist you. Also, this feedback will undoubtedly be used by us to improve our products and services, as we work hard every day to provide you with exceptional innovative technologies and experiences.
It need an external antenna made by Netgear not some off brand. Second it is pricy to use. Every few weeks you must reset laptop network and hotspot - it get fast again
Response from ATT.comBy -Eli, AT&T CARE, August 6, 2025
Hi Brian, we sympathize with your situation and are sorry that the Net gear isn't functioning as it should and you need to periodically reset your network connection and hotspot in order for it to get back up and running. AT&T is committed to providing our customers with the best service and dependable products that will meet their expectations. We'd like you to know that we also have a wide range of products that you can always check out on our AT&T website or at your local AT&T store. We are grateful for your commitment to our products and services, and we will certainly use your feedback to enhance them. Please feel free to reach out to us if you need any kind of assistance, we are here to help you.
Response from ATT.comBy -Eli, AT&T CARE, July 15, 2025
Thank you for your feedback regarding the Net gear Nighthawk M7 Pro. We understand how critical reliable service is, especially in your work environment like a flea market. Connectivity challenges can sometimes arise due to location-specific factors such as network coverage or signal interference. We recommend checking your coverage map or contacting AT&T support to explore solutions like signal boosters or alternative plans that might better suit your needs in that area. We’re committed to helping you stay connected wherever you work and live!