Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
32
4 Stars
5
3 Stars
6
2 Stars
5
1 Star
21
56%of customers recommend this product.
(
33 out of
59)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: Alejandroesp
from Tx
Verified Purchase:Yes
It doesn't give 5g and if you go over the your data amount they charge you a lot off money
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Laura Lee
Verified Purchase:Yes
Even with Internet the netgear over charges way to much I thought it was to amplify the internet not charge you out the butt for services
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Polk City
Verified Purchase:Yes
It keep loosing connection
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Ashley882020
from Vermont
Verified Purchase:Yes
So would work if you had service to be able to run non serviced devices from. I was hoping it was like a travel satellite service to get service where service wasn’t available. So if your cell has service to run this for other devices like iPad,Xbox and such works great but not what I needed it for personally.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
We value your opinion! We're really sorry that Netgear Nighthawk M7 Pro was not the product you were looking for. Please be informed this can be returned or exchanged within 14 days from the date of purchase. Click on the link to know more about return policy https://www.att.com/wireless/return-policy/.
Written by a customer while visiting ATT.com
Posted by: I am her
from Mississippi
Verified Purchase:Yes
Used over 50GB within less than 2 weeks, then "automatically" charged $10 for 5GB over the 50GB. But, I have been using another service with 5 devices connected to the hotspot box and never went over 50 GBs in one single month.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
It runs out of data in 7 days ..not worth it..
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: JanitaT
from Gastonia Nc
Verified Purchase:Yes
If I could give it one stare I would!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jvmisxn
Verified Purchase:Yes
Plans are too expensive and the unit is too expensive, resulting in you spending $2000 for a year to have 50gb limit a month
Response from ATT.comBy -Eli, AT&T CARE, December 15, 2025
Hey there, we truly appreciate you sharing your feedback. We understand that cost is an important factor, and we’re sorry to hear that our current plan didn’t meet your expectations. Our pricing reflects the technology, coverage, and support we provide, but we know it’s important to find the right fit for your needs. We’d love the chance to review your usage and see if there’s a more cost-effective option or promotion that could work better for you. Please reach out to us by completing our self- service form: : https://www.att.com/get-support/?source=ILC208383817, where our experts can help explore alternatives together.
Thank you for giving us the opportunity to improve your experience and choosing AT&T.
Thank you for giving us the opportunity to improve your experience and choosing AT&T.
Written by a customer while visiting ATT.com