Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.3 out of 5
3.3
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
27
4 Stars
4
3 Stars
5
2 Stars
3
1 Star
18
55%of customers recommend this product. 
(
27 out of 49
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Customer Rating
1 out of 5
1
Needs to be fixed to provide better service
on October 23, 2024
Posted by: Laura Lee
Verified Purchase:Yes
Even with Internet the netgear over charges way to much I thought it was to amplify the internet not charge you out the butt for services
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Lost internet to much
on May 31, 2025
Posted by: Anonymous
from Polk City
Verified Purchase:Yes
It keep loosing connection
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Not for me
on June 3, 2025
Posted by: Ashley882020
from Vermont
Verified Purchase:Yes
So would work if you had service to be able to run non serviced devices from. I was hoping it was like a travel satellite service to get service where service wasn’t available. So if your cell has service to run this for other devices like iPad,Xbox and such works great but not what I needed it for personally.
Response from ATT.comBy -AndyAT&T CAREJune 5, 2025
We value your opinion! We're really sorry that Netgear Nighthawk M7 Pro was not the product you were looking for. Please be informed this can be returned or exchanged within 14 days from the date of purchase. Click on the link to know more about return policy https://www.att.com/wireless/return-policy/.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Fair
on November 29, 2025
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
It runs out of data in 7 days ..not worth it..
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
It didn’t work
on December 25, 2025
Posted by: JanitaT
from Gastonia Nc
Verified Purchase:Yes
If I could give it one stare I would!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Not enough
on November 9, 2025
Posted by: Anonymous
from Based in AR but travel the whole country
Verified Purchase:Yes
I love the wifi but I'm a truck driver and 100 GB of data before being up charged is just not enough I need a 200 or 250 GB plan or an unlimited option. I need it for so many things work related too.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Expensive for Expensive data plan
on December 4, 2025
Posted by: Jvmisxn
Verified Purchase:Yes
Plans are too expensive and the unit is too expensive, resulting in you spending $2000 for a year to have 50gb limit a month
Response from ATT.comBy -EliAT&T CAREDecember 15, 2025
Hey there, we truly appreciate you sharing your feedback. We understand that cost is an important factor, and we’re sorry to hear that our current plan didn’t meet your expectations. Our pricing reflects the technology, coverage, and support we provide, but we know it’s important to find the right fit for your needs. We’d love the chance to review your usage and see if there’s a more cost-effective option or promotion that could work better for you. Please reach out to us by completing our self- service form: : https://www.att.com/get-support/?source=ILC208383817, where our experts can help explore alternatives together.

Thank you for giving us the opportunity to improve your experience and choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Run away fast
on June 10, 2025
Posted by: Fr0g
from Usa
Verified Purchase:Yes
Horrible wifi connection slow expensive over heats trying to return it and its been a living nightmare
No, I would not recommend this to a friend.
Response from ATT.comBy -AndyAT&T CAREJune 13, 2025
We’re sorry to hear about the challenges you’ve experienced with your Netgear Nighthawk M7 Pro. At AT&T, we want to help! Our team can assist you in troubleshooting the Wi-Fi issues or guide you through the process of returning your equipment. Please reach out to us at www.att.com/get-support so we can work together to find the best solution for you. Your satisfaction is important, and we’re here to help every step of the way.
Written by a customer while visiting ATT.com
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