Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
23
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
14
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: DDW26
from Lexington, SC
Verified Purchase:Yes
Did not provide good internet in my home, low strength and continuous buffering.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, September 16, 2025
Hello! We value your frank comments about the Netgear Nighthawk M7 Pro. Our goal is to make your experience with this hotspot more enjoyable. You can find some troubleshooting steps in this link: https://www.att.com/device-support/index/9006097/Netgear/NetgearMR74001A1NAS
Scroll down and select Troubleshooting> Limited or No Connectivity, then follow the instructions. Another option is to try troubleshooting> resetting the device. Please fill out the following self-service form if nothing works. https://www.att.com/get-support/?source=ILC309046520, and one of our experts will contact you to improve your experience. Your feedback is invaluable to us, as it allows us to enhance our products and services for our customers.
Scroll down and select Troubleshooting> Limited or No Connectivity, then follow the instructions. Another option is to try troubleshooting> resetting the device. Please fill out the following self-service form if nothing works. https://www.att.com/get-support/?source=ILC309046520, and one of our experts will contact you to improve your experience. Your feedback is invaluable to us, as it allows us to enhance our products and services for our customers.
Written by a customer while visiting ATT.com
Posted by: Laura Lee
Verified Purchase:Yes
Even with Internet the netgear over charges way to much I thought it was to amplify the internet not charge you out the butt for services
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Polk City
Verified Purchase:Yes
It keep loosing connection
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Ashley882020
from Vermont
Verified Purchase:Yes
So would work if you had service to be able to run non serviced devices from. I was hoping it was like a travel satellite service to get service where service wasn’t available. So if your cell has service to run this for other devices like iPad,Xbox and such works great but not what I needed it for personally.
Response from ATT.comBy -Andy, AT&T CARE, June 5, 2025
We value your opinion! We're really sorry that Netgear Nighthawk M7 Pro was not the product you were looking for. Please be informed this can be returned or exchanged within 14 days from the date of purchase. Click on the link to know more about return policy https://www.att.com/wireless/return-policy/.
Written by a customer while visiting ATT.com
Posted by: Fr0g
from Usa
Verified Purchase:Yes
Horrible wifi connection slow expensive over heats trying to return it and its been a living nightmare
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 13, 2025
We’re sorry to hear about the challenges you’ve experienced with your Netgear Nighthawk M7 Pro. At AT&T, we want to help! Our team can assist you in troubleshooting the Wi-Fi issues or guide you through the process of returning your equipment. Please reach out to us at www.att.com/get-support so we can work together to find the best solution for you. Your satisfaction is important, and we’re here to help every step of the way.
Written by a customer while visiting ATT.com
Customer Rating
4
I used this device for back wifi in my business.
on August 10, 2025
Posted by: H Green
from Texas
Verified Purchase:Yes
This device is good for back.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, August 20, 2025
Hello Green! Thank you for sharing your experience! We’re glad to hear the Netgear Nighthawk M7 Pro is providing reliable backup WiFi for your business. With its cutting-edge 5G and WiFi 7 technology, along with support for multiple devices and powerful battery life, it’s designed to deliver fast and stable connectivity wherever you need it most. If you have any questions or need support in optimizing your device, please don’t hesitate to reach out. We appreciate your feedback and are happy to be part of your business’s connectivity solution.
Written by a customer while visiting ATT.com
Posted by: Bruh09
from Montana
Verified Purchase:Yes
Device worked ok not enough usage for my family
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jfieffer
from Ardmore, ok
Verified Purchase:Yes
Great for on the go internet
I would recommend this to a friend!
Written by a customer while visiting ATT.com