Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.2
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
33
4 Stars
5
3 Stars
7
2 Stars
6
1 Star
24
54%of customers recommend this product.
(
35 out of
65)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Posted by: DMoore87
Verified Purchase:Yes
Works great. Use for laptop and handheld games.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JJJJJ GGGG
from NEW YORK
Verified Purchase:Yes
horrible & no service. worked for 3 days only since September and we are in January 2026. DO NOT PURCHASE BECAUSE THEY WILL NOT REFUND MONEY!
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: MsPriss123456789
Verified Purchase:Yes
This device is very difficult to set up. It is not plug and play. The directions seem simple. I mean they are on a little 3"X3" card. But nothing worked. You should plan to be on hold with AT&T for a few hours and be transferred 3-4 times before someone might be able to help. Maybe.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: TylerA
from San Diego, CA
Verified Purchase:Yes
I needed an alternative to public wifi for when I travel from work due to sensitive information, and this does the job plus more. The speed and connection is fantastic. No lag at all, and I love that it can be connected via USB C to my laptop. I sometimes use this connection when I game and I don't experience any desync or high ping either! I highly suggest picking one up if you need it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Happy travels
Verified Purchase:Yes
So easy to pair my devices .
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Netgear Nitehawk M7 Pro: A must for the traveler.
on May 19, 2025
Posted by: JMBMW02
from New York
Verified Purchase:Yes
A very reliable piece of equipment that you can travel with.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Terrible
on April 6, 2026
Posted by: Wish it worked
from Silsbee Texas
Save yourself money and high blood pressure and stay away from this junk and go wired. Range is terrible, speeds are slow and your lucky if anything stays connected to it. Not enough internet to upload a pic but speed on a good night sitting 10 feet from the hotspot is usually 5-10 mbps download and 0-1.5 mbps upload
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, May 6, 2026
Hello there!
We’re truly sorry to hear about the trouble you've had with your Nighthawk M7 Pro. It’s frustrating when your connection doesn't meet expectations, especially when you're just 10 feet away.
To help improve your experience, we recommend checking if your device has the latest firmware updates and trying a power cycle of both the hotspot and your connected devices. Speed and range can also be affected by nearby electronic interference or physical obstructions. See how to update your firmware at kb.netgear.com/24217/How-do-I-check-for-new-firmware-and-update-my-Nighthawk-router.
We want to make this right. If you don't see any improvement, please reach out to us at att.com/support/wireless or call 800.331.0500 so we can look into your specific location's signal strength and discuss further solutions.
We’re truly sorry to hear about the trouble you've had with your Nighthawk M7 Pro. It’s frustrating when your connection doesn't meet expectations, especially when you're just 10 feet away.
To help improve your experience, we recommend checking if your device has the latest firmware updates and trying a power cycle of both the hotspot and your connected devices. Speed and range can also be affected by nearby electronic interference or physical obstructions. See how to update your firmware at kb.netgear.com/24217/How-do-I-check-for-new-firmware-and-update-my-Nighthawk-router.
We want to make this right. If you don't see any improvement, please reach out to us at att.com/support/wireless or call 800.331.0500 so we can look into your specific location's signal strength and discuss further solutions.
Written by a customer while visiting ATT.com
Customer Rating
5
Next Gen Upgrade
on September 10, 2024
Posted by: Gamer2523
from Annapolis, MD
This MiFi is absolutely amazing! I have been waiting so long for the tech to catch up, and it finally has with the v7. Consistent high speeds exceeding the average max I even get on home broadband. Honestly, flipping off home internet now. They finally crossed that threshold where it makes sense without sacrificing performance. Easy set up and seamless integration into my home mesh. Cannot say enough good about this MiFi… just happy it got to this level while I’m still young enough to enjoy it! Highest endorsement and recommendation!
I would recommend this to a friend!
Written by a customer while visiting ATT.com