Customer reviews from ATT.com
NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Average customer rating
3.4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
23
4 Stars
4
3 Stars
5
2 Stars
2
1 Star
14
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for NETGEAR - Nighthawk M7 Pro WIFI 7 Mobile Hotspot - Black (AT&T)
Customer Rating
1
COULD BE BETTER
on July 16, 2025
Posted by: ITS GOT ISSUES
It need an external antenna made by Netgear not some off brand. Second it is pricy to use. Every few weeks you must reset laptop network and hotspot - it get fast again
Response from ATT.comBy -Eli, AT&T CARE, August 6, 2025
Hi Brian, we sympathize with your situation and are sorry that the Net gear isn't functioning as it should and you need to periodically reset your network connection and hotspot in order for it to get back up and running. AT&T is committed to providing our customers with the best service and dependable products that will meet their expectations. We'd like you to know that we also have a wide range of products that you can always check out on our AT&T website or at your local AT&T store. We are grateful for your commitment to our products and services, and we will certainly use your feedback to enhance them. Please feel free to reach out to us if you need any kind of assistance, we are here to help you.
Written by a customer while visiting ATT.com
Posted by: Tarri
Verified Purchase:Yes
No unlimited plan for device not worth the money
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 13, 2025
We appreciate your feedback! We apologize that Netgear Nighthawk M7 Pro didn't meet your expectations. To keep you updated, this product is compatible with AT&T Wireless Broadband Advanced and Premium plans, which are eligible for unlimited data options. However, it must be activated on a new line and purchased through specific agreements, such as a 36-month AT&T Installment Plan or Equipment Installment Plan. Click on the link to: https://www.att.com/support/ to get in touch with one of our experts online for further assistance.
Written by a customer while visiting ATT.com
Posted by: THX1138
from New York
Verified Purchase:Yes
I really love the previous model M6 Pro and saw this new update version with new features sets and latest technology like WiFi 7, Gigabit Ethernet and extended 5G connectivity. I’m happy with this new model and recommend it for anyone looking for a personal hotspot that can be connected to Ethernet port as well.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Bakersfield California
Verified Purchase:Yes
This is an excellent product if you are looking for a great portable wifi this is it i have had great results with it and I have great service with ATT
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CHbr2
from Dallas TX
Verified Purchase:Yes
Not good in our area, could never have a solid connection - still waiting on my cancellation conformation number.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Victor1957
from Arkansas
Verified Purchase:Yes
Great hotspot. Haven't used it a lot yet but does what I need it to do.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
Terrible service!
on June 28, 2025
Posted by: HM2863
Won’t work at the flea market that I work at.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, July 15, 2025
Thank you for your feedback regarding the Net gear Nighthawk M7 Pro. We understand how critical reliable service is, especially in your work environment like a flea market. Connectivity challenges can sometimes arise due to location-specific factors such as network coverage or signal interference. We recommend checking your coverage map or contacting AT&T support to explore solutions like signal boosters or alternative plans that might better suit your needs in that area. We’re committed to helping you stay connected wherever you work and live!
Written by a customer while visiting ATT.com
Posted by: RM Flores
from Florida
Verified Purchase:Yes
Equipment not as advertised
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, August 6, 2025
Hey there Rene, we appreciate your opinion and regret that the Nighthawk Net gear isn't meeting your expectations. We understand your eagerness to use it and the need for faster service or connectivity for your devices. We also have a variety of products that may be more suitable for you, and if you need assistance checking them out, please contact us or visit our AT&T store, where our store executives will be happy to assist you. Also, this feedback will undoubtedly be used by us to improve our products and services, as we work hard every day to provide you with exceptional innovative technologies and experiences.
Written by a customer while visiting ATT.com