Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
176
4 Stars
69
3 Stars
24
2 Stars
13
1 Star
10
90%of customers recommend this product.
(
173 out of
192)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Customer Rating
3
Meh. Cheapo plastic, will break in 2-3 years.
on October 1, 2021
Posted by: Dude Cheap Coffeemaker
from Washington, DC
Gender:Male
Verified Purchase:Yes
Meh, its a coffee machine. I didn't' want a lot of bells and whistles, apps, and fancy things. I wanted a 10 cup, but the smallest is a 12 cup. It seems like companies like this are making things cheaper and cheaper... more breakable plastic parts -- replacing or repairing isn't an option anymore. Throwing them away or getting rid of the electronics is my responsibility and not the company's -- they just make them cheaper and breakable on purpose so I have to buy new. Well guess what.... I'm probably going to quit coffee just because your cheap products are destroying the earth. Make stuff that lasts a long time.
Written by a customer while visiting cuisinart.com
Posted by: Gena
from Charlotte
Verified Purchase:Yes
Makes good coffee but after every cycle makes loud unpleasant sound to tell you that your coffee is ready with no way to shut it off. For someone it could be useful future but if you enjoy quite mornings you won’t get one .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ryn P.
from Virginia
Gender:Female
Verified Purchase:Yes
After my last carafe of more than 5 years unexpectedly broke, I bought this one. No issues. Glad I was able to buy the carafe and not a whole new coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Cuisinart Coffee Maker Occasionally Overflows
on November 11, 2021
Posted by: Gil W
from Bensalem PA
Gender:Male
Verified Purchase:Yes
We have enjoyed Cuisinart in the past. However, this one, despite how careful we are setting it up occasionally overflows. If we send it back under warranty we won't have a coffee maker!
Not sure how to proceed here?
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Palm Beach
from Florida
Gender:Female
Verified Purchase:Yes
Awkward to fill water tank fir coffee pot. K-cup part is fine.
Written by a customer while visiting cuisinart.com
Posted by: RPM54
from IN
Gender:Male
Verified Purchase:Yes
Purchased this model to replace same one that quit working. Features are the same with some slight design modifications.
This far, it's worked well. However, have a couple issues: 1) when adding water after brewing stops (my wife doesn't like her coffee as strong as me) it doesn't seem to continue brewing, or at least does so very slowly, unless you turn off and back on again and 2) the unit has already needed cleaning even though it's still very new. Our last one seemed to go much longer before it's first cleaning.
This far, it's worked well. However, have a couple issues: 1) when adding water after brewing stops (my wife doesn't like her coffee as strong as me) it doesn't seem to continue brewing, or at least does so very slowly, unless you turn off and back on again and 2) the unit has already needed cleaning even though it's still very new. Our last one seemed to go much longer before it's first cleaning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Xgasman
Verified Purchase:Yes
Would have been 5 stars if clock light wasn't so bright or if able to shutoff
Written by a customer while visiting cuisinart.com
Posted by: Fariba
from Boston, MA
Gender:Female
Verified Purchase:Yes
Good coffee and I like the filter but it is very noisy and beeps loudly
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 8, 2024
Hello- We are so sorry to hear about the trouble you've had with your DCC-1120 coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com