Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
186
4 Stars
71
3 Stars
26
2 Stars
13
1 Star
14
90%of customers recommend this product.
(
183 out of
204)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: D’Meaux
Verified Purchase:Yes
This is my third comparable Cuisinart coffeemaker. It does the job and I like the controls. What I don’t like is how LOUD it is while brewing, and how opening the lid after brewing, to remove and clean the filter basket, sends water cascading down the back of the machine, straight onto the power cord. I cannot believe Cuisinart still has not corrected this design flaw after all these years.
Written by a customer while visiting cuisinart.com
Posted by: Kcajun
from Louisiana
Gender:Female
Verified Purchase:Yes
It works fine but you cannot turn the ready beeper off. It beeps 5 times very loudly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stacy G.
from Des Moines, Iowa
Gender:Female
Verified Purchase:Yes
Love Cuisinart coffee makers. Over the years I have tried less expensive coffee makers and this year I tried a very expensive, fancy one. NOPE. I went back to my tried and true Cuisinart coffee maker. It has the right temperature, the most easy to set and makes a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stefann
from Ct
Gender:Female
Verified Purchase:Yes
Just received my replacement carafe after our first one broke after only two months. The replacement broke today. The coffee pot itself makes hot coffee and programmable option and auto in/off is convenient. However, the glass carafe is not very think nor sturdy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Mochisan
Gender:Female
Verified Purchase:Yes
We love this coffeemaker’s profile, its programmable features are easy to use and very helpful. We’re happy to enjoy a consistently tasty brew at a perfect temperature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Coffee misses the cup
on December 29, 2025
Posted by: Jim Larkin
I purchased my first Cuisinart and for the most part I am thoroughly impressed with the product with one exception. I have tried pouring coffee from the carafe quickly and slowly but there is always a "dribble" of coffee that winds up on my counter top. Is it possible that the carafe was not formed correctly or is there a secret on how to pour without dribbling coffee that goes somewhere besides my cup?
Written by a customer while visiting cuisinart.com
Posted by: DG111
Gender:Female
Verified Purchase:Yes
High expectations but was disappointed that I couldn’t change the coffee temperature with the stainless steel thermal version.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re very sorry to hear about the performance concerns you described and understand how disappointing this must be. feedback is important to us, and we encourage you to contact our Consumer Support team at 1-800-726-0190 so they can review your situation and assist with next steps.
Written by a customer while visiting cuisinart.com
Posted by: NRGilpin
from Sterling PA
Verified Purchase:Yes
PRO: controls are very easy to use
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
Written by a customer while visiting cuisinart.com