Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
175
4 Stars
68
3 Stars
24
2 Stars
13
1 Star
10
90%of customers recommend this product.
(
171 out of
190)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: D’Meaux
Verified Purchase:Yes
This is my third comparable Cuisinart coffeemaker. It does the job and I like the controls. What I don’t like is how LOUD it is while brewing, and how opening the lid after brewing, to remove and clean the filter basket, sends water cascading down the back of the machine, straight onto the power cord. I cannot believe Cuisinart still has not corrected this design flaw after all these years.
Written by a customer while visiting cuisinart.com
Posted by: Kcajun
from Louisiana
Gender:Female
Verified Purchase:Yes
It works fine but you cannot turn the ready beeper off. It beeps 5 times very loudly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stacy G.
from Des Moines, Iowa
Gender:Female
Verified Purchase:Yes
Love Cuisinart coffee makers. Over the years I have tried less expensive coffee makers and this year I tried a very expensive, fancy one. NOPE. I went back to my tried and true Cuisinart coffee maker. It has the right temperature, the most easy to set and makes a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stefann
from Ct
Gender:Female
Verified Purchase:Yes
Just received my replacement carafe after our first one broke after only two months. The replacement broke today. The coffee pot itself makes hot coffee and programmable option and auto in/off is convenient. However, the glass carafe is not very think nor sturdy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: NRGilpin
from Sterling PA
Verified Purchase:Yes
PRO: controls are very easy to use
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
Written by a customer while visiting cuisinart.com
Posted by: BEV B
from Seatle WA
Verified Purchase:Yes
The coffee maker is fine, but one feature I didn't notice when I purchased it is that the pot handle does not have a hinged lid like every pot I've ever seen. You have to pry it off and line it up to open up the pot and reattach the lid. Very inconvenient if you want to add a bit more water or something. So annoying is this that we dug in the cupboard and found an old pot that fits perfectly and works just fine with this brewer.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mr. & Mrs. Dissatisfied
from Clearwater, Florida
Gender:Female
Verified Purchase:Yes
This product is not like previous Cuisinart coffee makers we have had in the past. The top does not flip up allowing you to easily fill without removing it. The coffee is not the same, it has a bitter taste (the coffee we use is the same as we have used previously). The top of the unit drips water when you open it, which results in constant clean up. We have been unable to determine how the auto shut off works, even after reading directions. We were able to set it to the number of hours we wanted, but now do not know how to turn it on. Overall Mr. Coffee would probably be a better investment.
Written by a customer while visiting cuisinart.com
Posted by: SligoHarp
from 01104
Gender:Male
Verified Purchase:Yes
AutoPause feature broke on third use. The spring flew out of the filter basket
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com