Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
176
4 Stars
69
3 Stars
24
2 Stars
13
1 Star
10
90%of customers recommend this product.
(
173 out of
192)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: bethcee
from long island, ny
Gender:Female
Verified Purchase:Yes
love my new coffee pot. love the programmable feature. the coffee is nice and hot. works great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Flawed or defective - brew feature lost its mind
on July 4, 2024
Posted by: Lunakath
from dmv area
Gender:Female
Verified Purchase:Yes
6 months in the brew function went bazonka. Either stopped midway through a brew or stopped then randomly started. I cleaned the machine regularly which was CS's suggestion, but re-cleaning it did nothing to help. I was handled awkwardly by CS but eventually received a replacement. We will see how well that works.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 5, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: emes921
from New York
Gender:Male
Verified Purchase:Yes
Excellent coffee maker. In particular I like the option that allows the coffee to stay hot for 4 hours as opposed to other brands that are a maximum for up to 3 hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: D’Meaux
Verified Purchase:Yes
This is my third comparable Cuisinart coffeemaker. It does the job and I like the controls. What I don’t like is how LOUD it is while brewing, and how opening the lid after brewing, to remove and clean the filter basket, sends water cascading down the back of the machine, straight onto the power cord. I cannot believe Cuisinart still has not corrected this design flaw after all these years.
Written by a customer while visiting cuisinart.com
Posted by: Kcajun
from Louisiana
Gender:Female
Verified Purchase:Yes
It works fine but you cannot turn the ready beeper off. It beeps 5 times very loudly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stacy G.
from Des Moines, Iowa
Gender:Female
Verified Purchase:Yes
Love Cuisinart coffee makers. Over the years I have tried less expensive coffee makers and this year I tried a very expensive, fancy one. NOPE. I went back to my tried and true Cuisinart coffee maker. It has the right temperature, the most easy to set and makes a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stefann
from Ct
Gender:Female
Verified Purchase:Yes
Just received my replacement carafe after our first one broke after only two months. The replacement broke today. The coffee pot itself makes hot coffee and programmable option and auto in/off is convenient. However, the glass carafe is not very think nor sturdy.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: NRGilpin
from Sterling PA
Verified Purchase:Yes
PRO: controls are very easy to use
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
CON: coffee is too hot 195 degrees, lid should be hinged, very difficult for arthritic fingers to remove. opening to fill reservoir is very small and difficult to do without spillage. carafe doesn't empty out, leaving some in the pot
Written by a customer while visiting cuisinart.com