Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(290 Reviews)
Rating breakdown 290 reviews
5 Stars
175
4 Stars
68
3 Stars
24
2 Stars
13
1 Star
10
90%of customers recommend this product.
(
171 out of
190)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Customer Rating
3
Purchasing Our Third!
on August 28, 2025
Posted by: Val40
Gender:Female
Reluctantly my husband I have decided to purchase our 3rd Classic 12 cup Coffeemaker. Our 1st one lasted for several years. Unfortunately, our 2nd is not working properly, we purchased it February 2024. The light is brighter and it randomly turns on and starts beeping. Also when we make our morning coffee, we select the 1-4 cup option and it takes a few tries for the on button to work. So why are we purchasing another? My husband is an architect and prefers all white appliances in the kitchen.
Written by a customer while visiting cuisinart.com
Posted by: Babraitis
Gender:Female
Verified Purchase:Yes
Not fond of this purchase. All other cuisinart purchases have been fine but not this one. Coffee pot turns on and off arbitrarily. We have to unplug it when not in use so it doesn’t turn on and cause a fire. Would try another as I’ve only purchased cuisinarts
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362421. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com