Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.3
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
176
4 Stars
69
3 Stars
24
2 Stars
13
1 Star
10
90%of customers recommend this product.
(
173 out of
192)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Customer Rating
1
Turns itself on/off in brew cycle constantly
on July 25, 2025
Posted by: GMFC
Gender:Female
Used to have the older version of this model and it lasted years but this one purchased in March 2025 worked until about 2 weeks ago when the brew button would turn itself off and on constantly. I'd have to monitor the brewing and turn it back on when it shut down on its own. Then after the brew it would turn itself back on. Looks like several people have had this same issue. Can I get a warranty replacement?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 28, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900335057. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
I love my 12 Cup Cuisinart Coffeemaker!!!
on December 1, 2020
Posted by: Mandapandac
from Long beach,MS.
Gender:Female
[This review was collected as part of a promotion.] I love my new Cuisinart Coffeemaker!!! I love that this Coffeemaker has the time on it! I love that you can program it to make your coffee at whatever time you set it for. I love the sleek black look of it. The black allows it to match perfectly in my kitchen with all of my other appliances. I used my Coffeemaker the minute I opened it and set it up. It made my coffee quick and it makes a delicious hot cup of coffee. I highly recommend this Coffeemaker!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Great product
on December 2, 2020
Posted by: Raya
Gender:Female
[This review was collected as part of a promotion.] I love my Cuisinart coffee maker. I had a Keurig before and I felt that the price per cup was unrealistic, not to mention you couldn't control how strong or weak you make each cup (unless you brew it twice or get multiple flavors). I love how it has a water filter, programmable setting, and that you can save money by using the gold filter. It brews it nice and hot, which is wonderful, and the heat plate keeps the coffee warm. I would purchase this coffee pot again.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Sleek, modern, easy to use, great tasting coffee
on December 4, 2020
Posted by: Emeraldv
from Gouldsboro, PA
Gender:Female
[This review was collected as part of a promotion.] I received this Cuisinart 12-cup it's a 24-hour pre-programming and it has Duo filters. I've had this for quite some time and this coffee maker is out of this world the coffee that you get is so crisp so fresh So Clean that you get the full effect of a good fresh hot awesome delicious cup of coffee. I love the Sleek design the coffee pot has a easy pour and a dripless spout, there is convenient settings it has an auto shut-off 24-hour pre-programming to have a cup of coffee whenever you want. I also love that it has all Auto shut off when the coffee is done Brewing it beats three times to let you know you're ready to have your cup of coffee. You could also set your coffee to have 1 -4 cups or you also could get a quick cup of coffee while it is still Brewing all you have to do is use the Brew pause button for you to grab a quick cup of coffee and then wait for the rest of it to get done and it won't drip after you pull out the cup . I also love this feature that it has a double filter one of them is a gold tone filter and the other is a charcoal filter and you have the most outrageous delicious freshest crisp good cup of hot coffee. I invited my friend to come over to enjoy coffee she looked at it I love how it's a Sleek modern look and I love how it's easy to clean easy to use and she went and bought one for herself thank you for this amazing opportunity. #Tryit
Written by a customer while visiting cuisinart.com
Posted by: NOVA Coffee Guy
from Northern Virginia
Gender:Male
Verified Purchase:Yes
Cuisinart changed the lid from the previous model. It limited the degrees that it opens so you can't pour a full pot of water in without making a mess. If you only need 9-10 cups, awesome! If you want a full pot, get a different model.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: GEORGIE_D
from NS RI
Gender:Male
Verified Purchase:Yes
Love it. Everything works. It brews a good cup of coffee. The timer is great so my coffee is ready when I wake up. Keeps the coffee hot and doesn't burn it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Rialto ca.
Gender:Female
Verified Purchase:Yes
Doesn't keep coffee he out and the lid falls off do not like t
Written by a customer while visiting cuisinart.com
Posted by: Michael A.
Verified Purchase:Yes
Love the coffee — makes it, and keeps it hotter than my previous maker (another brand)! Works great, but the beeping noise drives me (and especially my cat) crazy. It would be nice if there was an option to silence it, or at least reduce the volume. Also, it's a little hard to find the best way to fill the reservoir (probably because of the opened lid position). I'm using the Bar Rescue "long pour" method. The carafe is easy to clean due to the wide mouth. Because of this, the detachable lid doesn't bother me.
Written by a customer while visiting cuisinart.com