Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - Black
Average customer rating
4.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
78
4 Stars
36
3 Stars
12
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
86 out of
92)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - Black
Posted by: bethcee
from long island, ny
Gender:Female
Verified Purchase:Yes
love my new coffee pot. love the programmable feature. the coffee is nice and hot. works great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Flawed or defective - brew feature lost its mind
on July 4, 2024
Posted by: Lunakath
from dmv area
Gender:Female
Verified Purchase:Yes
6 months in the brew function went bazonka. Either stopped midway through a brew or stopped then randomly started. I cleaned the machine regularly which was CS's suggestion, but re-cleaning it did nothing to help. I was handled awkwardly by CS but eventually received a replacement. We will see how well that works.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 5, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: D’Meaux
Verified Purchase:Yes
This is my third comparable Cuisinart coffeemaker. It does the job and I like the controls. What I don’t like is how LOUD it is while brewing, and how opening the lid after brewing, to remove and clean the filter basket, sends water cascading down the back of the machine, straight onto the power cord. I cannot believe Cuisinart still has not corrected this design flaw after all these years.
Written by a customer while visiting cuisinart.com
Posted by: Mr. & Mrs. Dissatisfied
from Clearwater, Florida
Gender:Female
Verified Purchase:Yes
This product is not like previous Cuisinart coffee makers we have had in the past. The top does not flip up allowing you to easily fill without removing it. The coffee is not the same, it has a bitter taste (the coffee we use is the same as we have used previously). The top of the unit drips water when you open it, which results in constant clean up. We have been unable to determine how the auto shut off works, even after reading directions. We were able to set it to the number of hours we wanted, but now do not know how to turn it on. Overall Mr. Coffee would probably be a better investment.
Written by a customer while visiting cuisinart.com
Posted by: Pickemily
from Central Ohio
Gender:Female
Verified Purchase:Yes
Love my Cuisinart 12-cup coffee maker despite no improvement made to accessing water reservoir for filling. Easy to program and makes good coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joanie Max
from Queens, N.Y.
Gender:Female
Verified Purchase:Yes
Coffee is hot & delicious. Fits nicely on counter & easy to use & program
Written by a customer while visiting cuisinart.com
Posted by: Ryn P.
from Virginia
Gender:Female
Verified Purchase:Yes
After my last carafe of more than 5 years unexpectedly broke, I bought this one. No issues. Glad I was able to buy the carafe and not a whole new coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffeeeveryday
from Delray Beach, Florida
Gender:Male
Verified Purchase:Yes
Easy to operate. Just push a button to start. Previous model one had to dial and get the right setting. I hope it lasts as long as my other Cuisinart . That had to be replaced because I broke the carafe. One thing I notice is that the water never seems to completely drain after washing it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com