Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
29
54%of customers recommend this product.
(
26 out of
48)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: Jhon R
Verified Purchase:Yes
Excellent product, glass super duty, Its transparency is almost imperceptible
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Thomas
Verified Purchase:Yes
You alignment box did not fit the iphone 16 pro max. Protector was useless.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, December 16, 2024
Hello, Thomas! We are so sorry to hear that difficulty was experienced with the alignment tool and screen protector application process. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Customer Rating
3
Terrible!!!
on December 15, 2024
Posted by: huyenc2_3534
[This review was collected as part of a promotion.] I have the 16pro max, following the instructions you are supposed to slide your phone into place in this box, Well my phone would not stay in place almost like it was to big. Trying to get the glass in place was another issue. When I was able to get my phone to stay I could not get the glass positioned in the way the instructions required. Also, protector doesn't cover all screen, what looks terrible and collects dust.
Response from influenster.comBy Customer Service, Customer Service, December 16, 2024
Hello! We are so sorry to hear you are experiencing an issue with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting influenster.com
Posted by: James
Verified Purchase:Yes
Does a good job at first. Seems to adhere great to start with. Took a lease cleaning wipe a week or so later to it to clean dust around edges and now the edges are rising up on it causing a bubble to appear under it. It annoys the crap out of me. Other than that the application was easy and had all of the tools needed. Really wanted to like it as I never had a screen protector before and wanted to cut down on the small scratch’s that come from that. I can’t stand a bubble under a screen though. It’s truly a pet peeve!
Response from otterbox.comBy Customer Service, December 26, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: apple junkie
Verified Purchase:Yes
It cracked in only a couple days with hardly a bump
Response from otterbox.comBy Customer Service, December 26, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: P_Dave
Verified Purchase:Yes
The screen protector already cracked from the sides within a week
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 31, 2024
Hello! We are so sorry to hear you experienced a crack in your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
If you make any mistakes when you put it on, it’s over
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Mark! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Emil
Verified Purchase:Yes
Glass worked as should and was placed on exactly the same phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com