Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
29
54%of customers recommend this product.
(
26 out of
48)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: Jose
Verified Purchase:Yes
Was not the easiest install. The tray where the phone sits does not contain the phone in place. The phone moves and it makes it impossible to have the screen protector to align with the phone
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 3, 2024
Hello, Jose! We are so sorry to hear that screen protector installation was not as easy as you had anticipated. Please reach out to our CS Team by phone or via chat, and we are happy to help with this if further assistance or troubleshooting is needed!
Written by a customer while visiting otterbox.com
Posted by: Brodie
Verified Purchase:Yes
Has cracked not even a month after I got it, the iphone 16 pro max defender series XT pro case with MagSafe also from OtterBox I paired it with has a huge cutout for the camera control button which left part of the screen protected in protected from the side which made it very easy to chip and crack
Response from otterbox.comBy Customer Service, Customer Service, October 9, 2024
Hello, Brodie! WE are so sorry to hear that you experienced a crack in your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via our warranty!
Written by a customer while visiting otterbox.com
Posted by: Roop
Verified Purchase:Yes
Chipped and cracked screen protector after one small fall from 1 foot. Was also in an otterbox case
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 15, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: TangoFoxtrot
Verified Purchase:Yes
It cracked the first week I had it on my phone, it's worse than any screen protector I've ever had. Also, it didn't cover the enter screen so protection was poor. Would not recommend this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, November 25, 2024
Hello! We are so sorry to hear you experienced a crack with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Lynn_O
Verified Purchase:Yes
I have tried many other brand name and even the cheaper screen protectors. All the others either don't fit well or the touch sensitivity of the screen was terrible. Otterbox brand is the absolute best fit for any phone screen and there is no difference in screen response. I'm staying with Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
Tricky to install perfectly but alignment tray helps a lot.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teddy
Verified Purchase:Yes
So far so good, better install process then other cheaper ones I've used
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Easy to install and protects my phone from damage
on January 14, 2025
Posted by: Dennis
Verified Purchase:Yes
Easy to install and provides the protection needed for my Iphone. With the cost of a new phone, good protection is a necessity.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com