Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
31
53%of customers recommend this product.
(
26 out of
49)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: JMMV8
Verified Purchase:Yes
Glass screen cover didn’t stick to screen after cleaning with alcohol based wipes multiple times and letting it dry.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 20, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
Junk did not line up right . Ended up throwing away and going to t mobile and getting one
Response from otterbox.comBy Customer Service, March 6, 2026
We have a great warranty if you still have the product in hand, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Pilot4Work
Verified Purchase:Yes
The clearly written self install directions and included kit made the process of putting on my screen protector a breeze. Easiest screen protector install I’ve ever done.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eric
Verified Purchase:Yes
It didn’t even cover the whole screen pointless production
Response from otterbox.comBy Customer Service, September 4, 2025
Hello Eric! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Denesy Dorantes
Verified Purchase:Yes
Purchased the screen protector. Was not impressed. I accidentally dropped my phone the second day purchasing it and it cracked, even with a phone protector on it.
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Denesy! We’re sorry to hear about your damaged device. Our products are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new screen protector.
Written by a customer while visiting otterbox.com
Posted by: Frank
Verified Purchase:Yes
I just ordered one more, but this is the last time. The screen protectors, no matter the "quality", just don't hold up. This one cracked in 2 places within a week of it being installed. Then, the warranty demands are nuts. Warranty on a screen protector a complete illusion.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 25, 2025
Hello, Frank! Thank you for your feedback; we have taken it to the company for future consideration. We are always trying to make our warranty process as simple as possible. Please reach out to our Customer Service team via chat if you need any further assistance!
Written by a customer while visiting otterbox.com
Customer Rating
5
iPhone 16 Pro Max Premium Glass Screen Protector
on August 21, 2025
Posted by: Mark
Verified Purchase:Yes
works great and finger prints are practically non-exsistance
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hempen
Verified Purchase:Yes
Great product. It was very easy to install. Fits very well.
Written by a customer while visiting otterbox.com