Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
31
53%of customers recommend this product.
(
26 out of
49)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Customer Rating
3
Terrible!!!
on December 15, 2024
Posted by: huyenc2_3534
[This review was collected as part of a promotion.] I have the 16pro max, following the instructions you are supposed to slide your phone into place in this box, Well my phone would not stay in place almost like it was to big. Trying to get the glass in place was another issue. When I was able to get my phone to stay I could not get the glass positioned in the way the instructions required. Also, protector doesn't cover all screen, what looks terrible and collects dust.
Response from otterbox.comBy Customer Service, Customer Service, December 16, 2024
Hello! We are so sorry to hear you are experiencing an issue with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Thomas
Verified Purchase:Yes
You alignment box did not fit the iphone 16 pro max. Protector was useless.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, December 16, 2024
Hello, Thomas! We are so sorry to hear that difficulty was experienced with the alignment tool and screen protector application process. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Jhon R
Verified Purchase:Yes
Excellent product, glass super duty, Its transparency is almost imperceptible
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dylan
Verified Purchase:Yes
For some reason I’ve always had an issue applying these OtterBox screen protectors. This time around the top right edge of the screen protector wouldn’t apply correctly so it was always bubbling up. To make matters worse, it shattered straight across the screen protector from being placed on a table. I picked it up and was shocked with what happened. I love OtterBox cases, but the screen protectors are a bit of a hit or miss especially for this price.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, December 18, 2024
Hello, Dylan! We are so sorry to hear that you experienced an issue with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: dhogie
Verified Purchase:Yes
Never had a problem putting on the screen protector but this one, well, thank goodness for OtterBox's amazing warranty.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, December 12, 2024
Hello! Thank you for the feedback about our installation process. I'm glad we were able to assist with getting you a replacement and if you ever have problems in the future with this, that same great warranty is still applicable!
Written by a customer while visiting otterbox.com
Customer Rating
5
Scratch resistant
on December 6, 2024
Posted by: josealim_5813
[This review was collected as part of a promotion.] The durability on this is awesome the installation is super super easy more than a lot of other brands the scratch resistant is really good and clarity of the imagen
Written by a customer while visiting otterbox.com
Customer Rating
5
quality
on December 3, 2024
Posted by: whocares_1386
[This review was collected as part of a promotion.] I love this screen protector. It’s so strong and very durable. The application is so smooth and requires little effort. The clarity is amazing, usually I have a problem where it’s not as clear but with this you can’t tell anything is on as it’s so clear but it’s very strong.
Written by a customer while visiting otterbox.com
Customer Rating
5
I love OtterBox
on December 3, 2024
Posted by: coryjbiddle_8164
[This review was collected as part of a promotion.] I have used OtterBox ever since I got my first phone. The installation is so easy and the clarity on my screen is insane. There are many cracks within my old screens, but OtterBox keeps my phone safe, no matter what.
Written by a customer while visiting otterbox.com