Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
31
53%of customers recommend this product.
(
26 out of
49)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: A Frank
Verified Purchase:Yes
The glass protector is effective in keeping scratches off my screen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DrElin
Verified Purchase:Yes
I have done several of these screen protectors from OtterBox over the years. I always try to support local or Colorado companies. This was the worst attachment instructions that I ever received!
Response from otterbox.comBy Customer Service, Customer Service, April 28, 2025
Hello! We are so sorry to hear you experienced an issue with your screen protector and/or the application process. Please reach out to our Customer Service Team, and we would be happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: BigDawg50
Verified Purchase:Yes
Awesome protection. Worth the money. Easy application
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Can’t really test the glass when the case is bad
on March 26, 2025
Posted by: Joe S
Verified Purchase:Yes
I can’t really testify to the durability since the screen protector was broken within 10 days and my wife’s only lasted four days. The issue wasn’t the screen protectors, but a poor design of the Otterbox Defender for the iPhone 16 Pro Max. There is a cutout in the side of the case for the camera button, that leaves the edge of the screen protector exposed. This is the exact spot where both screen protectors began cracking. An online search of Apple iPhone 16 Pro Max users cited similar failures of the screen protectors they were using, where their cell phone case has a cutout on the lower right edge for the camera button.
Response from otterbox.comBy Customer Service, March 28, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Everett T
Verified Purchase:Yes
Not sure if it’s because I dropped my phone hard or if it’s just that fragile, but there’s several cracks on the protective screen after a week of applying it to my phone screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 11, 2025
Hello Everett! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: John A
Verified Purchase:Yes
Defective. Couldn't get left side edge to adhere to phone screen. I don't need a replacement. I returned item. Over three weeks and haven't received a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 7, 2025
Hello! Thank you for the feedback on our Premium Glass Screen Protector! Our Otters are diligently working on your request for return and are always more than happy to answer any questions you may have!
Written by a customer while visiting otterbox.com
Posted by: Ooops
Verified Purchase:Yes
Dropped by accident 3.5 feet. No problems so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Smasherofboxes
Verified Purchase:Yes
Did the job for about a week not too impressed but still better than getting a new screen
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, February 6, 2025
Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with your situation!
Written by a customer while visiting otterbox.com