Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
29
54%of customers recommend this product.
(
26 out of
48)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: Robert
Verified Purchase:Yes
Solid screen protector, but it didnt line up perfectly on my phone, which is throwing off my OCD. Installation kit wasn't foolproof I guess.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, Customer Service, October 16, 2024
Hello, Robert! We are so sorry to hear that installation was not as successful as we had all hoped it would be! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Makenzie A
Verified Purchase:Yes
Literally broke the first time I dropped it from maybe 2 feet. Should have just bought a cheaper one since the quality is the same.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 4, 2024
Hello! We are so sorry to hear you experienced a break of your screen protector following a device drop. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Reactor111
Verified Purchase:Yes
Easy install with the included install packaging. Just read the install instructions well before jumping in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dylan
Verified Purchase:Yes
Exactly what I wanted from a screen protector. Installation was slightly tricky. Had to remove and try again due to dust between the protector and the screen despite following all steps. Also noticing a few minor abrasions after a few days with very careful use. This product is really only worth it for me because of the warranty.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 8, 2024
Hello Dylan! Thank you for the feedback with the installation of your screen protector. We are always looking to improve the design and accessibility of our installation process.
Written by a customer while visiting otterbox.com
Posted by: Colton
Verified Purchase:Yes
unfortunately has a deep scratch that can be felt with fingernails not even two weeks into use. this is strange to me as I had an otterbox screen protector for the entire life of my XS Max (6 years) and it still looks flawless, which is why I went with otterbox again. I’ve yet to drop my phone and it only stays in my pocket solo, so I don’t even know where I would pick up a scratch like this. slightly disappointing
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 11, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Yvette
Verified Purchase:Yes
Easy to understand directions and easy to install and press free of bubbles. Feels tough and prtective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
The sides of this glass are constantly coming unsealed. Installation was simple, and the quality feels nice.
Response from otterbox.comBy Customer Service, October 13, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Samuel
Verified Purchase:Yes
Purchased two of these screen protectors. Instillation system is outdated and lazy, literally ruined both due to dust getting between screen and glass. Also the gap between otterbox screen and otterbox case is ridiculous. Should be a perfect fit since you manufacture both. Would not recommend to anyone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 14, 2024
Hello! We are so sorry to hear you experienced an issue with your screen protectors. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via warranty replacement.
Written by a customer while visiting otterbox.com