Customer reviews from otterbox.com
OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Average customer rating
3
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
3
3 Stars
8
2 Stars
9
1 Star
31
53%of customers recommend this product.
(
26 out of
49)
Customer Reviews for OtterBox - Glass for Apple iPhone 16 Pro Max - Clear
Posted by: Yvette
Verified Purchase:Yes
Easy to understand directions and easy to install and press free of bubbles. Feels tough and prtective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Colton
Verified Purchase:Yes
unfortunately has a deep scratch that can be felt with fingernails not even two weeks into use. this is strange to me as I had an otterbox screen protector for the entire life of my XS Max (6 years) and it still looks flawless, which is why I went with otterbox again. I’ve yet to drop my phone and it only stays in my pocket solo, so I don’t even know where I would pick up a scratch like this. slightly disappointing
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 11, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Brodie
Verified Purchase:Yes
Has cracked not even a month after I got it, the iphone 16 pro max defender series XT pro case with MagSafe also from OtterBox I paired it with has a huge cutout for the camera control button which left part of the screen protected in protected from the side which made it very easy to chip and crack
Response from otterbox.comBy Customer Service, Customer Service, October 9, 2024
Hello, Brodie! WE are so sorry to hear that you experienced a crack in your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via our warranty!
Written by a customer while visiting otterbox.com
Posted by: dylan
Verified Purchase:Yes
Exactly what I wanted from a screen protector. Installation was slightly tricky. Had to remove and try again due to dust between the protector and the screen despite following all steps. Also noticing a few minor abrasions after a few days with very careful use. This product is really only worth it for me because of the warranty.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, October 8, 2024
Hello Dylan! Thank you for the feedback with the installation of your screen protector. We are always looking to improve the design and accessibility of our installation process.
Written by a customer while visiting otterbox.com
Posted by: Reactor111
Verified Purchase:Yes
Easy install with the included install packaging. Just read the install instructions well before jumping in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Makenzie A
Verified Purchase:Yes
Literally broke the first time I dropped it from maybe 2 feet. Should have just bought a cheaper one since the quality is the same.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 4, 2024
Hello! We are so sorry to hear you experienced a break of your screen protector following a device drop. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Jose
Verified Purchase:Yes
Was not the easiest install. The tray where the phone sits does not contain the phone in place. The phone moves and it makes it impossible to have the screen protector to align with the phone
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 3, 2024
Hello, Jose! We are so sorry to hear that screen protector installation was not as easy as you had anticipated. Please reach out to our CS Team by phone or via chat, and we are happy to help with this if further assistance or troubleshooting is needed!
Written by a customer while visiting otterbox.com